Placer County

Deputy Director of Health and Human Services (#19850)

$62.21-$77.69 Hourly / $10,783.07-$13,466.27 Monthly / $129,396.80-$161,595.20 Yearly


DEFINITION

(Unclassified)

To initiate, organize, direct, and coordinate the design and development of multiple and significant integrated service plans; to plan, direct, and administer the implementation and on-going management of multiple and significant client service programs, administrative functions, or operational activities; to serve as a Department executive team member; and to provide proactive and positive support to departmental and multi-disciplinary teams.

DISTINGUISHING CHARACTERISTICS

The Deputy Director job class recognizes a responsible level of administration and management within a major County department.  Incumbents within this job class plan, direct, and manage multiple and complex programs equivalent in scope and impact small to mid-size departments within the County organization.

SUPERVISION RECEIVED AND EXERCISED

Receives administrative direction from the departmental director.

Exercises direct and indirect supervision over assigned management, professional, and clerical personnel.

EXAMPLES OF ESSENTIAL DUTIES

Duties may include, but are not limited to, the following:
  • Serve as executive team member; develop, initiate, and implement departmental policies, procedures, and systems; participating in the identification and allocation of fiscal, staffing, and material resources; and contributing to the problem-solving, decision-making, and planning activities of the Department.
  • Initiate, direct, and coordinate the design and development of integrated service plans; initiating collaborative efforts among relevant federal, state, and local agencies; acting as a representative of the Department of Health & Human Services with other County departments and outside organizations.
  • Plan, direct, and administer the implementation and on-going management of multiple and significant client service programs within designated areas of responsibility in the most cost effective and service oriented manner; facilitate and provide positive leadership to program, project, and multi-disciplinary team members.
  • Direct, coordinate, and monitor the development of designated programs’ work plans, priorities, and evaluation criteria; assign work activities, projects, and teams; perform the most critical and sensitive professional representation, facilitation, and negotiation tasks; monitor and evaluate work in progress and at completion to ensure compliance with program/project criteria.
  • Identify and develop programmatic goals, objectives, priorities, and activities to be accomplished consistent with the Department’s mission, goals, and objectives; develop strategies for the successful achievement of those goals, objectives and priorities; direct and coordinate the implementation of accepted strategies and plans.
  • Identify and develop new and/or modified programs that would promote and enhance the mission, goals, and objectives of the Department and its client services; initiate, oversee, and participate in the necessary research and analysis to justify the appropriateness of implementing the proposed program/project.
  • Provide professional and managerial resources to the Health and Human Services Director; other deputy directors, managers, staff, and clients in a responsible and supportive manner that will maximize the Department’s effectiveness, responsiveness, and in accordance to its mission and objectives.
  • Represent the Department and act as liaison with a variety of pertinent federal, state, and local agencies/organizations to ensure communication with and input into all decision-making and data collection processes that impact the goals and mission of the Health and Human Services Department as well as designated programs.
  • Direct, supervise, and participate in the development and administration assigned program budgets; coordinating and directing the forecasting of funds needed, researching and analyzing funding resources and availability, monitoring and reviewing budgets with program management and the Department’s Administrative Services Division on an ongoing basis.
  • When assigned to the consolidated Administrative Services Division in the Health and Human Services Department, this position is responsible to direct, oversee, and participate in the development and administration of the Department's budget and ongoing accounting and reporting systems; act as a resource to program management and senior managers in the preparation of forecasts, projects, and resource needs; provide and maintain fiscal and other administrative and/or operational systems on a department-wide basis; identify and develop new and/or modified administrative and/or operational support systems that would promote and enhance the mission, goals, and objectives of the Department and its client services; initiate, oversee, and participate in the necessary research and analysis to justify the appropriateness of implementing proposed projects.
  • Direct the investigation and resolution of complaints/concerns related to designated program areas and activities; identify and initiate solutions to major issues involving policy, client service delivery and organizational changes and directions.
  • Organize, coordinate, provide leadership to, and participate in a variety of committees and task forces within the Department in response to identified needs, special assignments, enhanced communications, and the over-all and on-going commitment to team management and the facilitation of employee empowerment.
  • Performs related duties as required.

MINIMUM QUALIFICATIONS

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Experience: Seven years of increasingly responsible experience in a public health and/or human service agency, including at least four years of administrative and management responsibility.

Training: Equivalent to a Bachelor’s degree from an accredited college or university.  Designated positions may require major course work in specified and concentrated areas of study.

License or Certificate:

  • Designated positions may require possession of a specific license to perform and/or oversee clinical functions in the State of California.
  • May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

  • Principles, objectives, and goals of public health and/or human services agencies and designated program areas.
  • Principles and practices of leadership, motivation, team building and conflict resolution.
  • Pertinent local, state and federal laws, rules and regulations related to the various Health and Human Services regulations and funding sources.
  • Organizational and management practices as applied to the development, analysis, and evaluation of programs, policies and operational needs.
  • Principles and practices of organizational administration and personnel management.
  • Principles and practices of budget preparation and administration.
  • Principles of supervision, training and performance evaluation.
  • Cultural, religious, economic and social groups and relationships to the delivery and acceptance of health and human services.

Ability to:

  • On a continuous basis, analyze budget and technical reports; interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem solve department related issues; remember various rules; and explain and interpret policy.
  • On a continuous basis, sit at desk and in meetings for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means.
  • Plan, organize, direct, coordinate and evaluate the activities of multi-disciplinary management, professional and clerical staff involved in complex and comprehensive programs.
  • Develop and implement department policies and procedures.
  • Gain cooperation through discussion and persuasion.
  • Successfully develop, control and monitor multiple programmatic budgets and expenditures.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
  • Interpret and apply County policies, procedures, rules and regulations.
  • Communicate clearly and concisely, both orally and in writing.
  • Supervise, train and evaluate assigned personnel.
  • Work with various cultural and ethnic groups in a tactful and effective manner.
  • Establish and maintain effective working relationships with those contacted in the performance of required duties.

CLASS: 19850; EST: 11/1/1996; REV: 3/25/2014;