To perform the more difficult and complex duties directly supporting the Board of Supervisors and the Administrative Officer to the Board of Supervisors; and to exercise direct supervision over professional, technical and clerical staff.
This class is differentiated from other senior classes in that the nature, diversity, and scope of responsibilities originating from an elected member of the Board of Supervisors require knowledge of community interests and governmental functions, and the frequent use of discretion, initiative and independent judgment. Positions at this level are further distinguished by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series including direct supervision over professional, technical and clerical staff.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Administrative Officer to the Board of Supervisors.
Exercises direct supervision over professional, technical and clerical staff as assigned.
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Plan, prioritize, assign, supervise and review the work of staff.
Plan, organize, and direct activities of the Office of the Board of Supervisors. Direct, oversee and participate in the development of the office work plan, assign work activities, projects and assignments; monitor work flow; review and evaluate work products, methods and procedures.
Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the office.
Build and maintain positive working relationships with co-workers, other County employees, the community, outside agencies and the general public using principles of good customer service.
Provide administrative support and training to the members of Municipal Advisory Councils established by the Board of Supervisors. Attend meetings; prepare reports of proceedings, and brief Board members and Administrative Officer to the Board on pertinent issues, follow-up, changes and public sentiment.
Represent the office and the Board of Supervisors to the general public; respond to and resolve, as appropriate, citizen complaints concerning County operations, procedures or policies; and, generally assist the public regarding expressed concerns or problems.
Review, prioritize and route correspondence and other inquiries for appropriate response and/or action by Board of Supervisors, County departments and other agencies or organizations;
Confer and coordinate with various County officials and departments to develop authoritative and meaningful responses to citizen inquiries or complaints; provide accurate and appropriately detailed information in response to inquiries from the individual members of the public, organizations and other public agencies; and provide referral to other sources when appropriate.
Monitor status of constituent inquiries, pending board items, projects, conferences and meetings; and follow-up and review status with responsible department, individual, organization, or agency.
Coordinate Board of Supervisors agenda items and background materials for Board-initiated agenda items; and follow-up with affected County departments to assure agenda calendaring for response.
Prepare reports and respond to correspondence and questionnaires; gather, maintain and compile data from a variety of sources, including County departments and other public agencies; and assist in or conduct special studies and projects.
Contact various County departments, other public agencies and community organizations and resources regarding policies, procedures and regulations.
Schedule and attend meetings, including evening meetings; take notes and prepare reports regarding proceedings and outcome.
Establish and maintain necessary files and records.
Perform related duties as assigned.
Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Three years of increasingly responsible administrative work experience in providing administrative support to a high level administrator and one year of which must have been in a supervisory and/or lead capacity. Training: Equivalent to a Bachelor’s degree from an accredited college with major course work in public or business administration, political science or a related field.
License or Certificate:
May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
KNOWLEDGE, SKILLS, AND ABILITIES
Policies and procedures of the Office of the Board of Supervisors.
Principles and practices of training, assigning, reviewing, and evaluating work of subordinate staff.
Principles of personnel supervision and management, organization, and staffing.
Principles and practices of public administration, including the organizational structure and service delivery systems of the county government.
County-wide policies and procedures and general practices of County Departments.
Purposes and relationships of local, state and federal governments, public interest groups, community groups and private enterprise.
Computer software and modern office procedures, methods, equipment.
English usage, spelling, punctuation and grammar; arithmetic and basic mathematical calculations.
Organize and direct the activities of the Office(s) of the Board of Supervisors.
Train, assign, supervise and evaluate the work of subordinate staff
On a continuous basis, know and understand all aspects of the job; continually review work papers, reports and special projects; identify and interpret and explain policies and procedures; and explain operations and problem solve procedural issues for the public and to staff.
Analyze situations quickly and objectively and to determine proper course of action; exercise sound judgment in recognizing scope of authority.
On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight.
Understand and interpret complex rules and procedures; analyze administrative and other management problems;
Determine effective method of research; compile data and present in form most likely to enhance understanding.
Work with various cultural and ethnic groups in a tactful and effective manner.
Obtain information through interview; handle multiple assignments; work with interruption; and deal tactfully and courteously with the public.
Use a computer, calculator, typewriter, telephone, dictation machine, facsimile machine, postage meter and photocopy machine.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.