To assist the Deputy County Executive Officer/Risk Manager in planning, organizing and directing the day-to-day operations of the department; to plan, organize, and direct the activities within the Risk Management Division of the Office of the County Executive; to coordinate activities with other divisions or departments; and to act on behalf of the Deputy County Executive Officer/Risk Manager in their absence.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the Deputy County Executive Officer.
Exercises direct supervision over professional, technical and clerical personnel
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Assist the Deputy County Executive Officer/Risk Manager in managing and directing the Risk Management Division of the County Executive’s Office.
Assist in developing the goals and objectives of the Risk Management Division; assist in the development and implementation of policies and procedures.
Assist in budget preparation and implementation; participate in the forecast of funds needed for staffing, equipment, materials and supplies; administer the approved budget.
Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as requested.
Assist in the development of an information system to maintain timely and accurate records of losses and risk related costs and information.
Administer the County's workers compensation and safety programs including claims administration, administration of the self-insurance funds, safety program and loss prevention; settle claims within authorized limit as appropriate; recommend settlement or rejection as appropriate.
Confer with County Counsel on legal issues affecting County exposure to risk; manage and coordinate County Counsel and outside Attorney representation on litigated claims.
Coordinate and present claims to the Board of Supervisors for payment authority.
Assist in the evaluation of proposed insurance contracts; review bid proposals and contracts for outside contract work or services necessary to implement and continue the risk management program.
Prepare operational and risk reports accompanied by management analysis and recommendations.
Administer and provide investigation services related to Workers' Compensation claims, and other special investigations as required.
Recommend and implement section goals and objectives; establish performance standards and methods for workers compensation administration and investigation services; develop and implement policies and procedures.
Plan, develop and oversee the work of staff and third party administrators involved in workers compensation administration and investigation services.
Evaluate operations and activities of assigned unit including the analysis of exposure information, identifying risk occurrences and projecting financial consequences of losses.
Oversee inspections of County facilities; recommend improvements, procedural changes and purchases to correct identified safety problems.
Review and approve all safety equipment requisitions submitted for procurement.
May act as the Americans with Disability Act Officer.
Represent the County at meetings and administrative hearings.
Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
Perform related duties as assigned.
Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Six years of increasingly responsible experience in safety, insurance, workers compensation or public entity liability administration or claims adjustment, including two years of management or administrative responsibility.
Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in business or public administration, risk management or a related field.
License or Certificate:
Some positions may be required to possess an Insurance Adjustor's license issued by the State of California Department of Consumer Affairs.
May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
KNOWLEDGE, SKILLS, AND ABILITIES
Principles and practices of liability or workers compensation program administration, including government tort claims procedures under California law.
Principles and practices of investigative techniques, evidence preservation and accident reconstruction.
Pertinent local, State and Federal rules, regulations and laws relating to general liability, workers compensation and employee safety and health.
Modern office procedures, methods and computer equipment.
Principles and practices of research, analysis and management.
Budgeting procedures and techniques, including administration of special funds.
Principles of supervision, training and performance evaluations.
Principles and practices of work safety.
Organize, implement and direct general liability or workers compensation and investigation services operations/activities.
On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
On a continuous basis, sit at desk for long periods of time; intermittently walk, stand, bend, squat, climb, kneel or twist while performing field investigations; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means; and lift light weight.
Interpret and explain pertinent County and Department policies and procedures.
Perform the most complex work of the unit.
Assist in the development and monitoring of an assigned program budget.
Develop and recommend policies and procedures related to assigned operations.
Establish and maintain effective working relationships with those contacted in the course of work.
Communicate clearly and concisely, both orally and in writing.