To coordinate, conduct and oversee a variety of internal data gathering, interviews, and investigations related to alleged employee harassment, discrimination, and/or disciplinary incidents; to coordinate, conduct and oversee a variety of pre-employment/reference checks; to conduct research, analyses, and/or special projects; and to function as an effective and productive team member.
This single position classification is a specialized professional position responsible for the implementation, coordination, and conduct of assigned pre-employment checks and investigations throughout the County. The Internal Investigator is distinguished from job classes in the Management Analyst or Personnel Analyst series by its specialized duties in the areas of internal investigations, employment, and fact-finding. This job class requires specialized knowledge of pertinent laws, guidelines, policies and procedures; excellent organizational and communication skills; and a high degree of attention to detail.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Personnel Director - or his/her designee for investigations of complaints related to the County's Policy Against Workplace Discrimination, Harassment and Retaliation and for all other investigations and pre-employment/reference checks.
Exercises direct supervision over professional, technical, and clerical staff.
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Coordinate, monitor, and/or conduct a variety of internal investigations as assigned and as related to a variety of alleged activities such as violence in the workplace, employee discipline, grievances, sexual/workplace harassment, and/or discrimination; assist and advise in determining the most effective processes and actions to be taken.
Collect a variety of data and documentation, conduct interviews with individuals pertinent to the allegations being investigated, and maintain all records and documentation in support of inquiry and its conclusions and consistent with relevant privacy laws, investigatory guidelines, and County policies.
Consolidate and summarize all collected data and documentation including interview notes in such a manner that all facts and relevant data is available in a clear, concise, and understandable form; review and analyze all data and documentation; prepare and present findings, conclusions, and, as requested, recommendations for action to be taken.
Coordinate, monitor, and/or conduct a variety of reference/pre-employment checks including those of a sensitive nature as requested by departmental managers; verify educational degrees, verify prior employment and workplace performance, request available information through the Department of Justice, Department of Motor Vehicles, and/or other resources.
Prepare a variety of periodic and special reports as assigned and upon request; collect data, research topics, and gather information in the completion of studies and make recommendations based on studies regarding internal investigation policies and procedures.
Act as primary resource to the County Executive Office, Personnel, and other County departments related to conducting internal inquiries/investigations and the related documentation, laws, and guidelines; provide advice in establishing and/or modifying policies and procedures to ensure compliance with harassment and discrimination laws and regulations.
Recommend and assist in the implementation of goals and objectives for assigned program(s) and team responsibilities; establish schedules and methods for achieving assigned work objectives; implement policies and procedures within program area as assigned.
Plan, prioritize, assign, supervise and review the work of assigned professional, technical and/or clerical staff; participate in the selection of staff; provide on the job training as necessary; conduct performance evaluations; recommend discipline; implement discipline procedures as directed.
Assist and participate in budget preparation and administration as it relates to assigned program area; prepare cost estimates for budget recommendations; develop and submit justifications for staff, supplies, and equipment; monitor and control expenditures.
Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service.
Maintain awareness of and participation in external professional environment and resources to ensure the highest level of professional standards are applied to service delivery.
Provide training to County management staff regarding effective fact finding and investigative techniques; serve as an internal resource for County managers and supervisors.
Represent the County of Placer and its Risk Management Division to state, other public agencies, employee groups, and the general community in a positive and productive manner.
Serve as a positive and motivational team leader as well as a positive and effective member of a peer group.
Perform related duties as required.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Two years of progressively responsible journey level professional analytical, personnel, and/or internal investigative work experience within a public agency and preferably in the area of employment or personnel.
Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in business or public administration, personnel administration, behavioral science or a related field. Specialized training in criminal justice, investigative techniques, or a related field is desirable.
License or Certificate:
May need to possess a valid California driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
KNOWLEDGE, SKILLS, AND ABILITIES
Standard investigative procedures, interviewing techniques and report writing.
Applicable state and federal laws, Peace Officer Bill of Rights Act (POBR), County rules, ordinances, and other policies and procedures related to pre-employment/reference checks and, employer/employee rights and responsibilities.
Standard and accepted principles and practices of conducting inquiries and investigations within a public agency and unionized work environment.
Advanced principles and practices of data collection, documentation, interviewing, and related analytical review.
Principles and practices of County-wide operations and County administration and organization.
Relevant and designated computer systems and software including word processing, spreadsheet and database applications.
Standard and accepted English usage, spelling, punctuation and grammar.
Principles of budget development and monitoring.
Principles of supervision, training and evaluating performance.
Principles and practices of leadership, motivation, team building and conflict resolution.
Report writing and methods of statistical research and presentation.
Analyze problems, identify solutions, project consequences of proposed actions and justify recommendations.
Organize, implement, and direct assigned teams/individuals in supporting and assisting in a variety of pre-employment and reference checks as well as appropriate documenting and recordkeeping activities.
On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures.
On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; walk, stand, bend, squat, kneel, or twist while working at public counter, conducting field job audits, carrying testing materials or retrieving/ returning files from drawers; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means or enter/retrieve data from computer; and lift light weight.
Plan, supervise, and evaluate work activities of assigned professional, technical and/or clerical staff.
Gain cooperation through discussion and persuasion.
Negotiate agreement/consensus between differing individuals and groups.
Read, analyze, evaluate and summarize written materials and statistical data including sensitive, confidential and complex documentation.
Supervise, train, and evaluate assigned staff.
Understand and interpret pertinent County and department policies and procedures and relevant federal and state laws and guidelines.
Assist in the development and monitoring of an assigned program budget.
Develop and recommend policies and procedures related to assigned program.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the performance of required duties.