Placer County

Training/Organization Development Manager (#14751)

$50.47-$63.03 Hourly / $8,748.13-$10,925.20 Monthly / $104,977.60-$131,102.40 Yearly


DEFINITION

To plan, organize, direct, manage, and administer County-wide employee training and facilitation functions/programs; to plan, direct, and supervise the work assigned staff; to serve as the subject matter expert on training, organizational development, career counseling, meeting facilitation and other related subjects; to establish and implement program objectives and performance standards; to direct, manage, and participate in strategic planning, policy development and legislative analysis for the division; and to represent the County in external and internal contacts in a positive and effective manner.

DISTINGUISHING CHARACTERISTICS

This single position classification functions at the manager level and as such recognizes positions that exercise full line and functional management responsibility for employees within a division and assumes substantive and significant responsibility in Training and Development Administration.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from County Executive Officer or his/her designate.

Exercises direct supervision over professional, technical and clerical personnel.

EXAMPLES OF ESSENTIAL DUTIES

Duties may include, but are not limited, the following:

  • Plan, direct, manage, and administer the County’s training plans/programs for management and non-management employees; prepare recommendations regarding programs, consultants, operational processes, and needs assessments.
  • Plan, organize, implement, and manage the programmatic, administrative, and operational activities with designated areas of responsibility; monitor and evaluate work in progress to ensure compliance with goals and objectives.
  • Plan, design, develop, and implement Countywide and specialized training programs to support the County’s and departmental goals, objectives, and philosophy; assign work activities and projects; monitor timelines; review and evaluate work products, methods, and procedures.
  • Plan, direct, and coordinate training activities throughout the County; schedule classes; coordinate the efforts of the training/development staff and consultants; manage and participate in the development of classes, handbooks, manuals, course outlines, and other material; approve class design and material.
  • Plan, direct, design, and implement the training/educational components of County-wide programs or initiatives such as Employee Recognition Programs and Combined Giving Program; lead project teams; identify program goals and objectives; implement program; monitor and evaluate results of the effort.
  • Research, analyze, and evaluate the County’s training and development programs and plans as related to current practices, legislation, employee surveys, and fulfillment of organizational needs; consult with County departments regarding needs, collect data, and identify needs.
  • Plan, coordinate, and administer the County’s Tuition Reimbursement Program; screen courses to determine eligibility in the program; participate in community consortiums and organizations; network in an effort to identify valid educational opportunities in the community; develop and implement effective internal marketing methods.
  • Plan, direct, and participate in career counseling activities for County employees; provide direction and advice to employees about course and curriculum content choices in relation to job relevance, career development, and upward mobility.
  • Plan, direct, coordinate, implement, and participate in facilitation and mediation efforts; facilitate cooperation and communication among County departments as well as between individuals and groups; make recommendations on conflict resolution solutions. 
  • Develop and administer the County’s training/organizational development program budget(s); forecast funding needs, staffing, equipment, materials, and supplies; monitor approved expenditures; implement mid-year adjustments.
  • Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the training/organizational development division.
  • Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service.
  • Direct and manage the work of consultants; assist in the preparation of requests for proposals, review bids, interview and select consultants; manage workflow, set expectations and priorities, and monitor outcomes; negotiate contracts.
  • Maintain awareness of and participation in external professional environment and resources to ensure the highest level of professional standards are applied to service delivery within the County.
  • Represent the County of Placer, the County Executive Office and its Training/Organizational Development Division to the public and to other agencies in a positive and productive manner. 
  • Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. 
  • Perform related duties as required.

MINIMUM QUALIFICATIONS

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:
 
Experience: Five years of increasingly responsible experience in training and development, including two years of supervisory/management responsibility and budget administration.

Training:
Equivalent to a Bachelor’s degree from an accredited college or university with major course work in education, communications, public administration or a related field.

License or Certificate:
May need to possess a valid California driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

  • Pertinent local, state, and federal laws, guidelines, and regulations.
  • Principles and practices of adult learning theories, training and development, and training design and their successful application within the workplace environment.
  • Principles and practices of leadership, motivation, team building and conflict resolution.
  • Modern office procedures, methods, and computer equipment and related spreadsheet, word processing, and presentation applications.
  • Standard and accepted usage of the English language including spelling, punctuation, and grammar.
  • Communication techniques required for gathering, evaluating and transmitting information and directing group discussions.
  • Principles and practices of research and analysis.
  • Principles and practices of budget preparation and administration.
  • Principles and practices of supervision, training, and personnel management.
  • Principles and practices of communication processes, group dynamics, meeting facilitation, mediation, conflict resolution, and assessment centers as a career development tool.

Ability to:

  • Plan, direct, motivate, and supervise assigned professional, technical and clerical staff.
  • Observe and provide feedback to assigned staff.
  • On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies and programs; know laws, regulations and codes; observe performance and evaluate staff; problem solve divisional issues.
  • On a continuous basis, sit at desk and in meetings for long periods of time.  Intermittently twist to reach equipment-surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means.
  • Stand for long periods of time in classroom; use of repetitive arm-hand movements to write on board or when utilizing a computer terminal to produce materials; lift moderate weight such as when arranging supplies on shelves, moving equipment and material from a supply area to a vehicle, arranging tables and chairs and setting up audio-visual equipment.
  • Perform the most complex work within the division.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
  • Negotiate contracts and agreements
  • Communicate clearly and concisely, both orally and in writing.
  • Apply the principles and practices of personnel administration.
  • Communicate clearly and concisely, both orally and in writing.
  • Function as a productive and positive team member and effective team leader.
  • Apply the principles and practices of motivation, team building and conflict resolution.
  • Determine effective method of research, compile data and present in form most likely to enhance understanding. 
  • Prepare reports, statistical data, forms, questionnaires, and surveys.
  • Use a computer, calculator, typewriter, telephone, facsimile machine, postage meter, and photocopy machine.
  • Work with various cultural and ethnic groups in a tactful and effective manner.
  • Establish and maintain effective working relationships with those contacted in the performance of required duties.

CLASS: 14751; EST: 7/1/2002; REV: ;