To perform the more difficult and complex administrative studies related to the organization and operation of assigned County departments, divisions or programs and to develop and implement policies and procedures with direction from departmental management.
This is the advanced journey level class in the Staff Services Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include direct supervision over professional, technical and clerical staff as assigned. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.
This class is distinguished from the Administrative Services Officer series in that the latter has responsibility for implementing and maintaining the budget process and fiscal recordkeeping and reporting operations with day-to-day oversight and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from management staff of assigned work unit/department.
May exercise supervision over professional, technical and clerical personnel.
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Conduct and review analytical studies and surveys in difficult or complex situations which require a high level of skill, judgment and expertise; formulate procedures, policies and program alternatives; make recommendations on a broad spectrum of administrative and program-related topics.
Conduct difficult and complex productivity and efficiency studies, performance audits, management reviews and administrative analyses of organization systems and procedures; prepare recommendations and confer with appropriate staff.
Conduct special studies in all areas of department as directed; coordinate studies across program areas.
Develop and maintain cost analyses and program evaluations; perform a variety of special assignments; prepare complex analytical and statistical reports.
Review and analyze proposed legislation and advise management on the impact or potential impact; assist with the coordination and development of related proposals, reports and other documentation.
Analyze federal and state statutes and regulations; develop required responses and/or proposals for various state departments and various statewide associations applicable to assigned work unit or department.
Plan, prioritize, assign, supervise and review the work of assigned professional, technical and/or clerical staff.
Participate in the selection of staff, provide or coordinate staff training; conduct performance evaluations; recommend discipline.
Develop implementation plans relative to new program implementation requirements.
Develop statistical tracking systems and management reports for identification of trends, application of staff resources, application of funding or others as identified.
Develop administrative policies and procedures consistent with policy direction from departmental management.
Recommend and assist in the implementation of goals and objectives; establish schedules and methods for administrative functions; implement policies and procedures.
Develop and maintain regulations and operating procedure manuals.
Design and recommend systems, procedures, forms and instructions for internal use.
Develop grant applications and grant reports.
Administer, monitor and evaluate contracts; participate in negotiating contracts with outside vendors, consultants or organizations; monitor fiscal and legal liabilities of the same.
Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary; prepare correspondence as needed.
Prepare correspondence and reports; respond to questionnaires and surveys; establish and maintain files and records as appropriate.
Represent the department at meetings as required; attend and participate in various boards, commissions and committee meetings regarding assigned functions.
Train and lead subordinate staff.
Build and maintain positive working relationships with co-workers, other county employees and the public, using principles of good customer service.
Perform related duties as assigned.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Three years of increasingly responsible work experience conducting detailed analysis requiring the preparation and submission of findings with recommendations, including one year at the Journey level.
Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in public or business administration, government, political or social science or a related field.
License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
KNOWLEDGE, SKILLS, AND ABILITIES
Principles and practices of local government and county administration, organization, programs and functions.
Principles of management, organization and staffing.
Principles and practices of supervision, training and performance evaluation.
Principles and practices of fiscal control.
Principles and techniques of administrative analysis, including workload measurement, work flow and layout, work simplification and systems and procedure analysis.
Statistical methods and analysis and the use of statistics in reports.
Federal and State statutes and local ordinances and rules and regulations relevant to assigned studies or projects.
Research techniques, including the use of surveys and questionnaires.
Computer systems and software, including word processing and spreadsheet applications.
Office procedures, methods and computer equipment.
On a continuous basis, know and understand all aspects of the job; analyze work papers, reports and special projects; identify and interpret technical and numerical information; know laws, regulations and codes; remember various rules and interpret policy; observe and problem solve operational and technical policy and procedures.
On a continuous basis, sit at desk for long periods of time or in meetings; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight.
Analyze problems; identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
Conduct administrative studies in difficult or complex situations, requiring a high level of skill, judgement and expertise.
Understand and interpret complex rules and procedures.
Negotiate agreement between differing individuals and groups; gain cooperation through discussion and persuasion.
Develop and implement policies, guidelines and procedures.
Supervise, train and evaluate staff.
Analyze administrative and other management problems.
Analyze budgets, grants, reports and various proposals.
Perform complex mathematical and statistical calculations accurately.
Determine effective method of research; and compile data and present in form most likely to enhance understanding.
Prepare effective questionnaires and survey instruments.
Design forms and procedures.
Work with various cultural and ethnic groups in a tactful and effective manner.
Obtain information through interview; handle multiple assignments; deal firmly and courteously with the public.
Analyze situations quickly and objectively and to determine proper course of action.
Use a computer, calculator, typewriter, telephone, dictation machine, facsimile machine, postage meter and photocopy machine.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.