To plan, organize, manage, and coordinate the programmatic, administrative and operational activities of one or more functions in the department; to direct, manage, and supervise the work of assigned staff; to establish and implement assigned programs' objectives and performance standards; to serve as a member of the Department Management Team which is responsible for fulfilling the mission and carrying out the policies of the department; and to promote and participate in collaborative activities, programs, and projects that cross functional areas.
The Manager job class recognizes positions that provide full second-line, direct supervision to employees within a work section and assumes substantive and significant programmatic responsibility in Administration (Finance, Personnel, Information Technology), Fleet Operations (Fleet, Garage, Capital Improvements, Safety) and/or Road Maintenance (Roads, Signs, Trees, Special Projects).
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director and Assistant Director.
Exercises direct supervision over supervisory, professional, technical, and clerical personnel.
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Serve as a Management Team member participating in the development and implementation of departmental policies, procedures, and programs.
Plan, organize, and manage the programmatic, administrative and operational activities within designated areas of responsibility; monitor and evaluate work in progress to ensure compliance with goals and policies.
Participate in the identification and allocation of resources (fiscal, staffing, and materials); and contribute to the problem-solving, decision making, and planning activities of the Department.
Identify and implement goals, objectives, and activities to be accomplished; direct and coordinate the implementation of strategies and plans.
Provide professional and managerial resources to the Director, Management Team, other departments, and the public in a responsible and supportive manner.
Represent the Department with organizations, local communities, special interest groups, businesses, customers, and the general public using principles of good customer service.
Establish and maintain open communications with other County Departments, multi-disciplinary teams, and other governmental organizations; coordinate data, resources, and work products in support of a productive and positive working relationship.
Direct, supervise, and participate in the development and administration of budgets; coordinate and direct the forecasting of funds needed; research and analyze funding resources and availability.
Participate in the selection of staff; coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed.
Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
Perform related duties as assigned.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Five years of increasingly responsible professional experience in the required specialty field in a Public Works agency, including two years of administrative and supervisory responsibility. Advanced journey level technical experience may be substituted for up to two years of the required professional experience.
Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specified areas of study.
License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
KNOWLEDGE, SKILLS, AND ABILITIES
Principles and practices of a designated discipline with specific knowledge and experience in the same area.
Principles and practices of management, leadership, motivation, team building and conflict resolution.
Organizational and management practices as applied to development, analysis, and evaluation of programs, policies and operational needs.
Principles and practices of budget preparation and administration.
Pertinent local, State and Federal rules, regulations and laws.
Modern office procedures, methods and computer equipment.
Principles and practices of research, analysis and management.
Principles of supervision, training and performance evaluations.
Principles and practices of work safety.
Organize, implement and direct activities of professional, technical, field and office and clerical staff involved in assigned program operations/activities.
On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means; and occasionally lift moderate weight; attend meetings, including traveling. Some specialty areas require the ability to visit field sites, including accessing areas under construction.
Analyze budget and technical reports; interpret and evaluate staff reports; know laws, regulations and codes; problem solve department related issues; and interpret County-wide and Departmental policies and procedures.
Successfully develop, manage and monitor multiple budgets, programs and expenditures.
Develop and recommend policies and procedures related to assigned operations and for multi-disciplinary assignments.
Make presentations to governing Boards and community groups. Gain cooperation through discussion and persuasion.
Establish and maintain effective working relationships with those contacted in the course of work.
Work with various cultural and ethnic groups in a tactful and effective manner.
Communicate clearly and concisely, both orally and in writing.