To plan, organize, direct and supervise operations of a property assessment unit within the Assessor's Department such as mapping, customer service, exemptions, ownership or appraisal assessment functions; and to perform difficult and complex technical work related to the area of assignment.
The Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates and is responsible for a program area within a work unit of a department.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned management staff.
Exercises direct supervision over assigned technical and clerical personnel.
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Recommend and assist in the implementation of unit goals and objectives; establish schedules and methods for the work performed by technical and clerical personnel; implement policies and procedures.
Plan, prioritize, assign, supervise and review the work of staff involved in such duties as mapping, customer service, exemptions, ownership functions, or appraisal assessment functions.
Assign and distribute work to ensure completion of duties related to mapping, customer service, exemptions, ownership, or appraisal assessment functions within established deadlines.
Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities.
May participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for staff, equipment and supplies; monitor and control expenditures.
Participate in the selection of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed.
Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
Perform related duties as assigned.
When assigned to ownership:
Monitor and review to assure that staff apply appropriate change in ownership sections of the Revenue and Taxation Code.
Review and analyze the more difficult changes in ownership processed by staff; prepare detailed input on change in ownership assessment appeals.
Revise procedures and applicable processes based on legislated changes in ownership statutes.
Coordinate appropriate ownership unit responses and assistance to the public, department staff, other departments, and other governmental agencies inquiries with regard to property transfers and change in ownership.
When assigned to mapping:
Oversee the production of Assessor maps and GIS base map layers.
Provide maps to other customers; organize the training of map users, mappers and applications.
Initiate and respond to requests for maps.
Oversee and process subdivision/parcel tax estimates and LAFCO annexations.
Oversee and prepare legal descriptions for tax deed and senior citizen property tax postponement process.
Update and maintain tax rate area (TRA) information.
When assigned to customer service, exemptions:
Coordinate updates to the department customer service guide.
Maintain accurate and efficient daily duty logs and other public service assistance related statistics.
Research various sources of information and the Revenue and Taxation Code in order to adhere to California state law in the administration of complex property tax exemptions for welfare, church, religious, and disabled veterans.
Coordinate with the State Board of Equalization the effects of changes in administrative law and the mandated distribution of annual claims to recipients of property tax exemptions.
Conduct field inspections for new locations of exempt organizations to verify property is exclusively used for the exempt purpose and approve or deny the property tax exemption based upon the findings.
Review and process changes and corrections to the assessment roll.
Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Three years of increasingly responsible property assessment experience at a technician or para-professional level related to mapping, customer service, exemptions or ownership work depending on area of assignment.
Training: Equivalent to an Associate's degree from an accredited college with major course work in business administration, public administration, information technology, accounting, or a related field.
License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
KNOWLEDGE, SKILLS, AND ABILITIES
Principles and practices of a technical function as assigned including mapping, customer service, exemption or ownership.
Equipment, tools and materials used in area of assignment.
Principles of supervision, training and performance evaluations.
Principles of budget monitoring.
Principles and practices of safety management.
Pertinent local, State and Federal laws, ordinances and rules including the Revenue and Taxation Code.
Organize, implement and direct assigned staff performing mapping, customer service/exemptions, ownership activities, or appraisal assessment functions.
On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds of less.
Interpret and explain pertinent County and department policies and procedures.
Assist in the development and monitoring of an assigned program budget.
Develop and recommend policies and procedures related to assigned operations.
Establish and maintain effective working relationships with those contacted in the course of work.
Communicate clearly and concisely, both orally and in writing.