To plan, organize, direct, and supervise the Victim/Witness operation within the District Attorney's Office; and to perform a variety of technical tasks relative to the assigned area of responsibility.
The Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates, and is responsible for a program area within a work unit or department.
Receives general direction from higher-level supervisory or management staff.
Exercises direct supervision over assigned clerical and technical staff.
Duties may include, but are not limited to, the following:
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Recommend and assist in the implementation of goals and objectives; establish schedules and procedures for the Victim/Witness Unit activities; implement policies and procedures.
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Plan, prioritize, assign, supervise and review the work of staff involved in victim/witness activities including victim advocacy, assisting victims in gaining financial retribution, and representing victims that have been denied claims.
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Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities.
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Participate in budget administration; monitor and control expenditures.
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Participate in the selection of staff; provide or coordinate staff training; conduct performance evaluations; work with employees to correct deficiencies; recommend discipline; implement discipline procedures as directed.
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Act as program coordinator for all aspects of the California Office of Emergency Services (Cal OES) Grant and the Joint Powers Agreement for the Victim/Witness unit; assist in writing and monitor all grants received by the program.
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Review and evaluate legislation, codes and administrative regulations and develop program features and procedures to ensure program effectiveness and compliance with requirements.
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Develop procedures and standards for Victim/Witness case handling and management.
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Conduct intake evaluations of program participants; participate in the work of Victim/Witness staff and share on-call responsibilities.
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Work with a variety of other organizations and individuals to arrange and coordinate services to promote victim advocacy and solicit support; prepare scripts, speeches, brochures, and press releases to promote the program; engage in public speaking opportunities before a variety of organizations for networking and educational purposes.
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Train law enforcement and other agency personnel on crisis intervention and issues of sensitivity concerning victims of crime.
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Work with other Victim/Witness agencies statewide per established Memorandums of Understanding in response to large incidents.
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Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
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Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service.
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Perform related duties as assigned.
Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Three years of increasingly responsible experience in a Victim/Witness program or a closely related field, including one year of lead or supervisory experience.
Training: Equivalent to an associate's degree from an accredited college or university with major course work in social science, education, criminal justice, business administration, psychology, or as closely related field.
Required License or Certificate:
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May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
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Must obtain training from the California Victim Compensation and Government Claims Board (VCGCB) for processing of applicant claims within twelve months of employment.
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Must satisfactorily complete the California Office of Emergency Services (Cal OES) entry- level Victim Witness Advocate training within twelve months of employment. Additional training in crisis response, legislation changes and/or coordination training is desirable.
Length of Probation:
All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more.
Bargaining Unit:
General
FSLA Status:
Non-Exempt