Placer County

Victim/Witness Supervisor (#13404)

$28.84-$36.01 Hourly / $4,998.93-$6,241.73 Monthly / $59,987.20-$74,900.80 Yearly


To plan, organize, direct and supervise the Victim/Witness operation within the District Attorney's Office; and to perform a variety of technical tasks relative to assigned area of responsibility.


The Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates and is responsible for a program area within a work unit or department.


Receives general direction from the assigned supervisory/management staff.

Exercises direct supervision over assigned clerical and technical personnel.


Duties may include, but are not limited to, the following:

  • Recommend and assist in the implementation of goals and objectives; establish schedules and procedures for the Victim/Witness Unit activities; implement policies and procedures.
  • Plan, prioritize, assign, supervise and review the work of staff involved in victim/witness activities including victim advocacy, assisting victims in gaining financial retribution and representing victims that have been denied claims.
  • Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities.
  • Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for Victim/Witness unit; monitor and control expenditures.
  • Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
  • Act as program coordinator for all aspects of the California Office of Emergency Services (Cal OES) Grant and the Joint Powers Agreement for the Victim/Witness unit; write and monitor all grants received by the program.
  • Review and evaluate legislation, codes and administrative regulations and develop program features and procedures to ensure program effectiveness and compliance with the requirements.
  • Develop procedures and standards for Victim/Witness case handling and management.
  • Conduct intake evaluations of program participants; participate in the work of Victim/Witness staff and share on-call responsibilities.
  • Work with a variety of other organizations and individuals to arrange and coordinate services to promote victim advocacy and solicit support; prepare scripts, speeches, brochures and press releases to promote the program; engage in public speaking opportunities before a variety of organizations for networking and educational purposes.
  • Train law enforcement and other agency personnel on crisis intervention and issues of sensitivity concerning victims of crime.
  • Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
  • Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
  • Perform related duties as assigned.


Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Experience: Three years of increasingly responsible experience in the Victim/Witness program or a closely related field, including one year of lead or supervisory experience. 

Training: Equivalent to an Associate's degree with major course work in criminal justice, business administration, psychology, or as closely related field.

Required License or Certificate:

  • May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
  • Must obtain certification from the California Victim Compensation and Government Claims Board (VCGCB) for processing of applicant claims within twelve months of employment.
  • Must satisfactorily complete the California Office of Emergency Services (Cal OES) entry- level Victim Witness Advocate training within twelve months of employment.


Knowledge of:

  • Principles and techniques of crisis intervention and trauma reduction.
  • Structure and functions of the criminal justice system.
  • Principles of supervision, training and performance evaluations.
  • Principles of budget monitoring.
  • Principles and practices of safety management.
  • Pertinent local, State and Federal laws, ordinances and rules.
  • Principles of grant application preparation.

Ability to:

  • Organize, implement and direct Victim/Witness operations and activities.
  • Continuously, review case documents; observe victims during interviews; identify necessary documentation needed per legal requirements; problem solve case status and developments; understand and interpret Division policies and procedures; explain operations to the victims and the public.
  • On a continuous basis, sit at desk for long periods of time.  Intermittently twist and reach office equipment; kneel or twist to retrieve files; write or use keyboard to communicate through written means; lift light weight.
  • Supervise, train and evaluate assigned staff.
  • Interpret and explain pertinent County and Department policies and procedures.
  • Develop and maintain records for statistical purposes.
  • Evaluate and develop procedures, standards and methods for the Victim/Witness program based on legislative requirements.
  • Assist in the development and monitoring of an assigned program budget.
  • Administer grant monies ensuring program compliance with grant regulations.
  • Exercise independent judgement and decision making.
  • Work with various cultural and ethnic groups in a tactful and effective manner.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.

CLASS: 13404; EST: 9/2/1995; REV: 7/11/2016;