To plan, organize, direct and supervise transit system operations within the Transportation Systems Division of the Public Works Department; and to perform a variety of technical tasks relative to assigned area of responsibility.
The Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates and is responsible for a program area within a work unit or department.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from management, professional and supervisory staff.
Exercises direct supervision over assigned technical and clerical personnel.
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Recommend and assist in the implementation of Unit goals and objectives; establish schedules and methods for transit system operations; implement policies and procedures.
Plan, prioritize, assign, supervise and review the work of staff involved in transit system operations and administration.
Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities.
Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for budget recommendations; monitor and control expenditure.
Participate in the selection of staff; coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed.
Participate in transit related meetings.
Coordinate transit service with other service providers.
Drive a bus on a designated route on a fill-in basis when necessary.
Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary.
When assigned, arrange for and assist in providing snow removal to facilitate transit operations.
Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
Perform related duties as assigned.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Three years of increasingly responsible journey level experience in transit system operations or a related scheduled transportation activity.
Training: Equivalent to the completion of the twelfth grade. Additional training in supervision is highly desirable.
License or Certificate:
Possession of a valid Class A or B driver's license or the equivalent with passenger endorsements and no air brake restrictions. Proof of adequate vehicle insurance and medical clearance may also be required.
Possession of, or ability to obtain prior to completion of one (1) year of County service, a Mass Transit Training Certificate issued by the Transportation Safety Institute or California Department of Education.
Possession of, or the ability to obtain a Verification of Transit Training (VTT) certificate issued by the California Department of Motor Vehicles or the equivalent training to operate a public transit vehicle in passenger service prior to the completion of the probationary period.
Possession of valid CPR and First Aid certificates is desirable.
KNOWLEDGE, SKILLS, AND ABILITIES
Principles and practices of transit system planning, operation and administration.
Principles and techniques of customer service.
Equipment, tools and materials used in transit system operation.
Principles of supervision, training and performance evaluations.
Principles of budget monitoring.
Principles and practices of work safety.
Pertinent local, State and Federal laws, ordinances and rules.
Organize, implement and direct transit system operations/ activities.
On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; regularly lift very heavy weight.
Supervise, train and evaluate assigned staff.
Interpret and explain pertinent County, Department and Division policies and procedures.
Assist in the development and monitoring of an assigned program budget.
Develop and recommend policies and procedures related to assigned operations.
Establish and maintain effective working relationships with those contacted in the course of work.
Be sensitive to various cultural and ethnic groups present in the community.
Communicate clearly and concisely, both orally and in writing.