To perform technical level probation work in the Juvenile Detention Facility; to provide ancillary services to juveniles detained at the Juvenile Detention Facility; and to apply basic principles and techniques of probation.
This class is distinguished from Deputy Probation Officer I - Institution in that incumbents of the DPO I - Institution class are the entry level in the sworn series, exercise limited peace officer powers and perform direct supervision of juveniles.
Employees at this level are not expected to have the same educational background or perform with the same independence of direction and judgment on matters allocated to the Deputy Probation Officer - Institution series. Incumbents in this class may receive experience which, when coupled with education, provide an opportunity to develop the skills and abilities necessary to learn to perform duties required at the Deputy Probation Officer I - Institution level.
This class is distinguished from clerical classes by the level of responsibility assumed, the complexity of duties assigned, and the independence of action taken. Incumbents in this class monitor the security and safety of the Juvenile Detention Facility on a daily basis.
SUPERVISION RECEIVED AND EXERCISED
Receives immediate supervision from a Supervising Deputy Probation Officer - Institution or higher level management staff at the Institution; may receive technical and functional supervision from a Senior Deputy Probation Officer - Institution.
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Staff Central Control; monitor and facilitate the activities and movement of juveniles and staff throughout the institution; monitor radio communications.
Summon assistance in response to emergencies including altercations in units, medical emergencies, and other incidents; maintain communications with internal staff and external emergency responders including law enforcement, fire suppression, and emergency medical responders; control access and egress in emergency situations.
Observe prescribed security measures and perform ancillary functions while staffing control room; refer incidents and routine disciplinary problems to sworn staff.
Monitor staff in making security checks of assigned areas in the facility to safeguard the juveniles, building, and equipment against disturbances, fires, and other hazards.
Utilize the control monitor to screen the admission and release of juveniles upon proper authority.
Keep and maintain electronic logs of activities within the Juvenile Detention Facility; may perform various clerical duties including collection of statistical data.
Make telephone contact with minors and their families relative to home supervision, Electronic Monitoring Program, Juvenile Weekend Work Project and other similar intervention programs.
Respond to calls from outside agencies.
Interpret court orders and other information maintained in the automated case management system.
Participate in group and individual in-service training programs.
Oversee and participate in the laundry of linen, clothing, and other items; involvement in kitchen-related activities.
Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
Perform related duties as required.
Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Three years of journey level clerical or technical experience, including at least one year in a law enforcement setting.
Training: Equivalent to an Associate of Arts degree (60 semester units or 90 quarter units) from an accredited college or university
Required License or Certificate:
Must successfully complete First Aid and Cardiopulmonary Resuscitation (CPR) within one year of date of hire.
Must maintain valid First Aid and CPR certificates.
Possession of, or ability to obtain, a valid driver's license. Proof of adequate vehicle insurance and medical clearance may also be required.
KNOWLEDGE, SKILLS, AND ABILITIES
Basic criminal justice structure and system.
English usage, spelling, grammar, and punctuation.
Basic office procedures.
Learn to perform technical probation work.
Learn to identify potential problems among juveniles; interpret and understand human behavior; know and apply routine safety and security measures.
On an intermittent basis, sit while preparing reports; walk to observe wards within the institutions; stand, bend, and squat; fine hand manipulation for computer use; visual, auditory, and sense of smell needed for supervision of incarcerated juvenile.
Lift and carry heavy weight in the event of an emergency.
Learn the problems involved in handling incarcerated juveniles.
On an intermittent basis, analyze individual behavior and social systems; identify potential problems among clients; interpret and understand human behavior; know routine safety and security measures.
Learn Departmental computer system and operation.
Learn to read and apply court orders.
Exercise good judgment and make sound decisions under a variety of conditions.
Work effectively in difficult situations.
Work evening, night, weekend and holiday shifts.
Act quickly and calmly in emergency situations.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Work with various cultural and ethnic groups in a tactful and effective manner.