To oversee the development and ongoing management of the Countywide records management program; to ensure compliance with applicable records management, retention, and destruction policies and procedures; to serve as a liaison to department staff and outside agencies related to the records management program.
This single position classification is responsible for the ongoing development and management of the Countywide records retention program. The coordinator level recognizes positions that have overall responsibility for a program area within a department.
Receives general direction from higher-level supervisory or management staff.
May exercise direct supervision over assigned technical and clerical staff.
Duties may include, but are not limited to:
- Plan, develop, review, and manage the Countywide records management program; recommend and implement ongoing process improvements.
- Facilitate and ensure Countywide compliance with and adherence to approved records management, retention, and destruction policies and procedures; conduct site visits and prepare status reports related to compliance.
- Oversee the receipt, processing, and preservation of County documents, files, and materials transferred to onsite and offsite records storage facilities; supervise the checkout, delivery, and return of documents to records storage facilities from County departments and outside agencies.
- Participate in the identification, selection, and maintenance of digital records inventory applications and centralized document imaging and management databases; oversee the conversion of hard copy documents to digital format using imaging technology; coordinate with vendors for the conversion of hard copy documents.
- Serve as a liaison and provide support, consultation, and training to departments in document imaging practices and software use, records management policies, records retrieval procedures, and short- and long-term record preservation; establish and monitor Countywide training programs related to records retention and document imaging databases.
- Supervise the destruction and/or recycling of material authorized by department and Countywide retention schedules; prepare destruction reports and notify departments of records eligible for destruction; review and authorize destruction requests.
- Identify opportunities for improving service delivery methods and procedures; identify current and future resource needs.
- Serve on and lead the County Records Management Committee; coordinate with designated staff members to accomplish Countywide records management goals and objectives; convene regular meetings to monitor status of program.
- Assist with the research and retrieval of public records requests, including historical records; provide research assistance to County staff, public records requests, litigation, and historical research as needed.
- Participate in the development and administration of assigned program budget; forecast funds needed for staffing, equipment, materials, and supplies; monitor and verify expenditures; recommend adjustments as necessary.
- Prepare and present staff reports and other correspondence as needed related to records management program status.
- Monitor applicable federal, state, and local rules and regulations applicable to records management program; participate in external professional group meetings; maintain awareness of new trends and innovations in the field of records management and digital document storage.
- Perform related duties as required.
Work is typically performed in an indoor office and/or warehouse environment with moderate to loud noise levels and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions.
Experience and Training:
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Four years of records management experience, including experience inventorying records, managing offsite records facilities, and/or managing electronic document databases.
Training:
Equivalent to a bachelor's degree from an accredited college or university with major course work in business or public administration, archives and records management, information management, history, or a related field.
Required License or Certificate:
- May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
- Certified Records Analyst (CRA), Certified Records Manager (CRM), or Certified Document Imaging Architect (CDIA) certification is highly desirable.
Length of Probation:
All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more.
Bargaining Unit:
Management