Placer County

Multi-Disciplinary Interview Center Coordinator (#11810)

$37.91-$47.34 Hourly / $6,571.07-$8,205.60 Monthly / $78,852.80-$98,467.20 Yearly

DEFINITION

To facilitate a coordinated approach in the investigation of maltreatment of children and developmentally delayed adults; to coordinate with Children’s System of Care, all Placer County Law Enforcement Agencies, County Counsel, medical professional staff, victim advocacy groups, mental health professionals, and other agencies involved in the response to child maltreatment. To facilitate communication efforts to schedule forensic interviews, maintain county-wide forensic interviewing standards, and oversee the day-to-day operations of the Placer Multi-Disciplinary Interview Center (MDIC). 

DISTINGUISHING CHARACTERISTICS

This is a single position classification responsible for overseeing the daily operations of the Placer County Multi-Disciplinary Interview Center. 

The MDIC Coordinator is distinguished from the Client Services Practitioner series in that the latter is focused on the actual performance of client service case work and clinical treatment, whereas this classification focuses on investigative techniques used to determine the presence of maltreatment and coordinate the resources needed to meet client needs.
 
The MDIC Coordinator is distinguished from the District Attorney Investigator in that the District Attorney Investigator is a sworn classification responsible for conducting difficult and complex criminal and civil investigations and related law enforcement work. In contrast the MDIC Coordinator is a non-sworn classification that maintains a central and neutral fact-finding position with evidence protocol.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from assigned supervisory/management staff. 

May exercise technical and functional supervision over technical and clerical staff. 

EXAMPLES OF ESSENTIAL DUTIES

  • Apply current evidence-based practices to the county-wide response to child maltreatment cases.
  • Coordinate interviews, ensure proper documentation and coordination for multidisciplinary team.
  • Track cases to ensure proper follow through and referrals to advocacy and services; follow up on crises interviews for families and children. 
  • Oversee database management and statistical data entry; conduct peer reviews; ensure proper documentation for monthly case review meetings; coordinate forensic interview schedule; adhere to forensic interview standards.
  • Conduct forensic interviews of children, adolescents, and developmentally delayed adults utilizing age-appropriate techniques of evidence-based response.
  • Educate team members, community members and outside agencies as needed regarding the forensic interview process, child maltreatment dynamics, and the operations of Child Advocacy Centers.
  • Coordinate the training curriculum for new and practicing forensic interviewers within the county.
  • Lead the Multidisciplinary Team Case Review; present cases when requested by steering committee chair, or as needed for training purposes.
  • Monitor the Multi-Disciplinary Interview Center training, materials, and programmatic budget; analyze grant opportunities to supplement budget, equipment, training, and partner needs. 
  • Recommend and assist in the implementation of goals and objectives.
  • Plan, prioritize, assign, supervise, and review the work of staff involved in child advocacy center including forensic interview standards, case tracking, and compilation of statistical data.
  • Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities.
  • Oversee case disposition and tracking information; coordinate monthly meetings for multidisciplinary team, as well as staff assigned to child advocacy center. 
  • Coordinate team trainings pertinent to evidence-based responses to child maltreatment.
  • Understand and monitor National Children’s Alliance (NCA) accreditation standards. 
  • Build community awareness. 
  • Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the public utilizing principles of effective customer service.
  • Perform related duties as required.

WORKING CONDITIONS

Work is typically performed in an indoor office environment and controlled temperature conditions. Positions may require traveling to and from other locations in a variety of outdoor weather conditions. Incumbents may work odd or unusual hours including nights, weekends, holidays and/or overtime.

MINIMUM QUALIFICATIONS

Experience and Training:

Experience: Two years of full-time, responsible experience providing mental health services, social service casework, Child Advocacy Center management, counseling, or law enforcement investigative services. 

Training: A bachelor’s degree from an accredited college or university with major course work in social science, psychology, counseling, public safety, or a related field.  A master’s degree is preferred. 
Completion of nationally recognized training regarding forensic interview protocol (CFIT, NCAC, APSAC, NICHD, etc.) must be obtained prior to the completion of the probationary period.

Required License or Certificate: May need to possess a valid driver’s license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: 
  • Principles and practices of the workings of Child Advocacy Centers as related to mental health referral services, medical referral services, and coordinated response to child maltreatment.
  • Current evidence-based responses to child maltreatment cases as applied to forensic interviewing, mental health treatments, victim advocacy and other related issues. 
  • The role of individual agencies within the team approach to child maltreatment investigations, as well as the role of the Child Advocacy Center. 
  • Current evidence-based forensic interview standards including but not limited to evidence-based responses to the behavior, language and actions of interviewees.
  • Principles and practices used in the development of community-based programs providing treatment and social services. 
  • Structure and functions of the criminal justice and child welfare system. 
  • Pertinent local, state, and federal rules, regulations, and laws.
Ability to: 
  • Build relationships with the multidisciplinary team; identify each member’s role to solve issues that arise during the team approach to Child Abuse Investigations.
  • On a continuous basis, know and understand all aspects of assigned job; remember various rules and interpret policy; observe, analyze, regulate and problem solve on-going operations and procedures; understand, remember, relate, and explain pertinent case information, regulations, policies, and procedures.   
  • On a continuous basis, sit at a desk for long periods of time or while driving; intermittently walk, stand, bend, stoop, squat or kneel while retrieving or returning files, documents and supplies; walk, stand, bend, squat, kneel, or twist while interacting with children; twist to reach equipment and supplies around interview room and surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess interviewee behavior; sense and interpret nonverbal interviewee behavior; and lift light weight.
  • Remain sensitive to and respectful of the needs of the interviewees and caregivers.
  • Assist in the development and monitoring of an assigned program budget.
  • Administer grant monies ensuring program compliance with grant regulations.
  • Prepare grant proposals. 
  • Coordinate all aspects of the assigned program, including identification of safety issues to the interviewee within a forensic interview, Child Advocacy Center (CAC) management, case tracking, case review and appropriate referrals. 
  • Obtain relevant information through interviews, observations, and the application of standard research methodologies. 
  • Identify and interpret technical and numerical information; perform mathematical calculations accurately including routine statistical analysis. 
  • Provide supervising, train, assign and review work of assigned staff.
  • Work cooperatively with allied agencies as well as community-based partners.
  • Relate effectively and positively with children and individuals to establish trust and rapport. 
  • Prioritize work and coordinate timelines effectively for self and others.
  • Respond to stressful situations in a calm, professional manner; work effectively in an environment with sensitive and confidential information. 
  • Work odd or unusual hours including nights, weekends, holidays and/or overtime, as needs of program require.
  • Work with various cultural and ethnic groups in a tactful and effective manner. 
  • Establish and maintain effective working relationship with those contacted in the performance of require duties. 

MISCELLANEOUS INFORMATION

Length of Probation: 

All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. 

Bargaining Unit: 

Professional

CLASS: 11810; EST: 6/22/2021; REV: 8/10/2021;