To plan, organize, direct and review the activities and operations of the Information Technology Department; to coordinate assigned activities with other departments and outside agencies; and to provide highly responsible and complex administrative support to the County Executive Officer.
The Director/Chief level recognizes classes with full responsibility for the administration of a County department.
SUPERVISION RECEIVED AND EXERCISED
Receives policy direction from the County Executive Officer.
Exercises direct supervision over assigned clerical, technical, professional, supervisory and management personnel.
EXAMPLES OF ESSENTIAL DUTIES
Develop, plan and implement Department goals and objectives; recommend and administer county-wide policies and procedures, as well as policies and procedures within the Department of Information Technology.
Coordinate Department activities with those of other departments and outside agencies and organizations, including customer and vendor liaison; provide staff assistance to the County Executive and Board of Supervisors; prepare and present staff reports and other necessary correspondence.
Direct, oversee and participate in the development of the Department's work plan; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
Supervise and participate in the development and administration of the Information Technology budget; direct the forecast of funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement mid-year adjustments.
Select, train, motivate and evaluate personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures; maintain discipline and high standards for the efficient and professional operation of the Department.
Represent the Department to outside groups and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary.
Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary.
Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
Perform related duties as assigned.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Seven years of increasingly responsible experience in information technology, including four years of experience at the management level.
Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information technology, information systems, telecommunications management, public administration, business administration, or a related field. A Masters degree is desirable.
Required License or Certificate:
May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
KNOWLEDGE, SKILLS, AND ABILITIES
Principles and practices of standard computer system definition, acquisition, implementation and management strategies, as well as current and developing computer technologies.
Technologies relating to telephone, radio and microwave communications.
Cable television franchises and related legal requirements.
Principles and practices of leadership, motivation, team building and conflict resolution.
Pertinent local, State and Federal laws, rules and regulations.
Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
Principles and practices of organization, administration and personnel management.
Principles and practices of budget preparation and administration.
Principles of supervision, training and performance evaluation.
Plan, direct and control the administration and operations of the Department of Information Technology.
On a continuous basis, analyze budget and technical reports; interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem-solve Department related issues; remember various rules; and explain and interpret policy.
On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means.
Develop and implement Department policies and procedures.
Gain cooperation through discussion and persuasion.
Successfully develop, control and administer Departmental budget and expenditures.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Interpret and apply County policies, procedures, rules and regulations.
Communicate clearly and concisely, both orally and in writing.
Supervise, train and evaluate assigned personnel.
Establish and maintain effective working relationships with those contacted in the course of work.