Placer County

Enterprise Resource Planning Analyst - Senior (#11785)

$43.46-$54.28 Hourly / $7,533.07-$9,408.53 Monthly / $90,396.80-$112,902.40 Yearly


DEFINITION

To plan, organize, and direct the performance of administrative and analytical functions related to the implementation and maintenance of the Countywide Enterprise Resource Planning (ERP) system in response to County business needs in a specific functional area, such as fiscal/accounting and/or human resources/payroll; to provide supervisory oversight of the creation of end user business solutions.

DISTINGUISHING CHARACTERISTICS

This is the advanced journey level class in the ERP Analyst series.  Employees at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, and by the high degree of broad based and specialized knowledge required.  Employees at this level are required to be fully trained in all policies, procedures, and operational systems related to assigned functional areas of responsibility and are assigned the more complex projects, requiring a combination of project management skills, business application specific functional knowledge (such as human resources, payroll, finance, accounting, and/or budgeting) as well as the technology skills needed to resolve business process issues.  Employees at this level are also responsible for exercising full, direct supervision over lower level staff and for the coordination of various project stakeholders throughout the County.   

This series is distinguished from other County class series by the combination of both application specific functional knowledge and business process (operational) familiarity required to perform associated duties, and are allocated exclusively to the ERP support division of the Auditor-Controller’s Office.  The ERP Analyst differs from classifications in the Information Technology (IT) series such as IT Specialist and IT Analyst in that the IT classifications require technology-based expertise in areas such as design, construction, analysis and maintenance of application software programs and codes, hardware platforms and equipment, and designing, programming, and coding, without the functional business expertise in areas such as the general ledger, billing, procurement, accounts payable/receivable, cash receipts, bank management, budget management, core human resources, position control, leave management, compensation, benefits administration, time tracking, payroll, financial reporting and regulatory reporting. 

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from higher level management staff.                                       

Exercises direct supervision over lower level ERP analyst staff and assigned professional, technical, and clerical staff.

EXAMPLES OF ESSENTIAL DUTIES

  • Conduct complex analyses of business process solutions within the ERP system; serve as a resource to staff and departments on the configuration, modification, implementation, and testing of the Countywide ERP system.
  • Serve as a liaison between department end-users, analysts, information technology staff, and vendors in analyzing, designing, configuring, testing and maintaining the ERP system in order to ensure optimal system performance and meet County business requirements.
  • Coordinate efforts of assigned team to review functional business process fixes and determine the impact on ERP system production processes.
  • Recommend and participate in the development and implementation of goals and objectives for assigned unit or functional area; establish schedules and methods for achieving work objectives; implement policies and procedures within assigned areas of professional and team responsibilities.
  • Evaluate operations and activities of assigned team’s responsibilities and ERP system administration; recommend improvements and modifications; prepare various reports on status of assigned projects, operations, and activities.
  • Participate in division or department budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for personnel and equipment; monitor and control expenditures.
  • Plan, prioritize, assign, supervise, and review the work of assigned staff; participate in the selection of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed.
  • Maintain a system to track all issues for assigned project(s) and their resolution; review open issues and communicate status.
  • Consult and coordinate with information technology and/or system vendors to resolve application/system problems or issues.
  • Coordinate and review new functional business requirements and make recommendations for enhanced ERP system functionality in response to business needs.
  • Coordinate and assist with the development of task plans, test scenarios, scripts, and acceptance criteria for the testing of approved changes to the ERP system and/or implementation of a new or upgraded ERP system.
  • Build and maintain positive working relationships with co-workers, other County employees, and the public utilizing principles of good customer service.
  • Represent the County to the public, outside agencies and organizations as well as County employees and managers in a positive and productive manner; participate in outside community and professional groups and committees. 
  • Serve as a positive and motivational team leader as well as a positive and effective member of a peer group.
  • Perform related duties as assigned.

WORKING CONDITIONS

Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions and lifting various materials and supplies.

MINIMUM QUALIFICATIONS

Experience and Training:

Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Experience: 

Three years increasingly responsible work experience which required expertise in one or more functional areas served by an ERP system (i.e., financial/accounting and/or human resources/payroll), including one year at the advanced journey level, and at least two years of experience interpreting and analyzing information system requirements within the assigned functional area.

OR

Two years of experience performing duties similar to an ERP Analyst with Placer County.

Training:  Equivalent to a Bachelor's degree from an accredited college or university with major course work in Business Administration, Public Administration, Accounting, Finance, Human Resources or a related field.

License or Certificate:

May need to possess a valid California driver’s license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: 

  • Complex business processes and the principles related to finance, accounting, budgeting, human resources, time entry, and/or payroll.
  • Functionality connections and integration touch points within and between ERP systems.
  • ERP system modules and business processes in finance, accounting, budgeting, human resources, time entry, and/or payroll.
  • Software as a Service (SaaS) and cloud-based applications regarding overall capabilities from a customer’s perspective, including roles and responsibilities of the vendor versus the customer organization.
  • Application integration points between ERP system modules and other software applications and systems.
  • Generally Accepted Accounting Principles governmental accounting standards and other governmental accounting and auditing procedures and standards.
  • Principles of supervision, training and performance evaluations. 
  • Principles and practices of leadership, motivation, team building and conflict resolution.
  • Principles of budget preparation and monitoring.
  • Pertinent local, state and federal laws, ordinances and rules.
  • Methods and techniques of quality assurance.
  • Business process map flow preparation and use.
  • Modern office procedures, methods and computer equipment.
  • Basic principles and practices of County-wide operations as well as County administration and organization.
  •  English usage, spelling, punctuation and grammar.
  • Report writing and methods of statistical research and presentation.

Ability to:

  • Organize, implement, and direct assigned teams in administering and implementing the Countywide ERP system for end users and departments.
  • Analyze complex data, problems, or issues; identify discrepancies and alternative solutions; project consequences of proposed actions, draw logical and appropriate conclusions, and justify recommendations.
  • Plan, supervise, and evaluate work activities of professional, technical, and clerical staff.
  • Resolve complex issues in creative, timely and effective ways in a team setting.
  • Conduct process analysis, organize and manage projects affecting multiple systems and/or business processes.
  • Identify how multiple components interface and how they affect each other and the system as a whole.
  • Create custom reports by compiling, organizing and interpreting data.
  • Work independently under limited supervision, exercise initiative within established procedural guidelines, and organize and prioritize work to meet established deadlines.
  • Read, analyze, evaluate and summarize written materials and statistical data including reports, financial reports and budgets.
  • Prepare and present technical information and data in an effective manner.
  • Supervise, train, and evaluate assigned staff.
  • Understand, interpret, and apply local, state, and federal laws, regulations, and pertinent department policies and procedures, including Civil Service rules.
  • Assist in the development and monitoring of an assigned program budget.
  • Develop and recommend policies and procedures related to assigned operations.
  • Communicate clearly and concisely, both orally and in writing.
  • Negotiate agreement between differing individuals and groups; gain cooperation through discussion and persuasion.
  • Establish and maintain effective working relationships with those contacted in the performance of required duties.
  • On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; walk, stand, bend, squat, kneel, or twist while working at work station perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means or enter/retrieve data from computer; and lift light weight.

MISCELLANEOUS INFORMATION

Length of Probation:

 All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more.

Bargaining Unit:

Management


CLASS: 11785; EST: 8/7/2018; REV: 10/14/2020;