To plan, organize, direct, evaluate and supervise the activities of professional and administrative staff and museum volunteers in caring for and interpreting objects belonging to or lent to the County museums; to perform a variety of professional and technical tasks relative to assigned area of responsibility; coordinate and oversee volunteer programs; and to oversee and administer the most difficult and complex museum projects and program areas as assigned.
The Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates and are responsible for a program area within a work unit or department and at multiple sites.
This class is distinguished from the Museums Administrator classification in that the latter provides full-time line and functional management responsibility for a division or program area within a department.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from management staff.
Exercises direct supervision over assigned professional, technical and/or clerical personnel.
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Direct, supervise, monitor, and review the work of assigned professional, technical, and clerical staff and volunteers consistent with the Museum Division’s work plan; monitor work flow; review, implement and evaluate work products, methods, and procedures.
Select, train, motivate and evaluate assigned divisional personnel; provide or coordinate training; conduct performance evaluations for assigned staff; implement discipline procedures; maintain discipline and high standards necessary for the efficient and professional operation of the Museum Division.
Participate in the development, planning, and implementation of Museum Division’s goals and objectives; recommend and administer policies and procedures as necessary and upon request; conduct research and provide input regarding administrative needs and existing systems/processes.
Participate in the planning, coordinating, and monitoring of a variety of Museum Division’s programs such as volunteers, publicity, exhibits, and education.
Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities.
Conduct research and prepare correspondence, reports, studies, and other documentation as necessary and upon request.
Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary.
Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
Maintain awareness of and participation in external professional environment and resources to ensure the highest level professional standards are applied to service delivery within the Museum Division.
Represent the Museum Division to the public as well as other County employees and managers in a positive and productive manner.
Serve as a positive and motivational team leader as well as a positive and effective team member.
Perform related duties as assigned.
Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Three years of increasingly responsible experience in archives, collections, education, cultural resources or general museum duties, including one year of functional and technical lead and/or supervisory responsibility.
Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in museum studies, history, art, anthropology, sociology, the humanities or related field.
Required License or Certificate:
May need to possess a valid driver’s license as required by the position. Proof of adequate insurance and medical clearance may also be required.
KNOWLEDGE, SKILLS, AND ABILITIES
Principles and practices of public administration and principles of organization, supervision, and staffing.
Principles and practices of professional museum work as it applies to archives, collections, education and/or cultural resources.
Computer software, including word processing, spreadsheet, presentation and database applications.
English usage, spelling, punctuation and grammar.
Pertinent local, state and federal laws, guidelines, and regulations.
Basic principles and practices of County-wide operations as well as the County's administration and organizational structure.
Computer systems and applications.
Principles and practices of supervision, training, and performance evaluation.
Basic office practices, procedures and equipment.
Organize, coordinate and supervise the work of staff and volunteers in the development and implementation of museum educational programs.
On a continuous basis, interpret and evaluate staff reports; understand and apply laws, regulations and codes; observe performance and evaluate staff and volunteers; problem solve division related issues; remember various rules and interpret policy relevant to division’s needs.
On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and to communicate through written means.
Administer policies, guidelines, and procedures.
Read, analyze, evaluate and summarize written materials and statistical data.
Apply the principles and practices of motivation, team building and conflict resolution.
Assist in negotiating agreements between differing individuals and groups.
Perform basic and fundamental mathematical and statistical calculations accurately.
Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
Gain cooperation through discussion and persuasion.
Supervise, train, and evaluate staff and volunteers.
Communicate clearly and concisely, both orally and in writing.
Work with various cultural and ethnic groups in a tactful and effective manner.
Establish and maintain effective working relationships with those contacted in the performance of required duties.