To plan, organize, direct and supervise the operations of the permitting function in land use areas including the front counter function; and to perform a variety of technical tasks related to the permitting process, land development issues, and County requirements and regulations.
The Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning, coordinating, and reviewing the work of subordinate staff.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from department management or supervisory staff.
Exercises direct supervision over assigned technical and/or clerical personnel.
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for counter and off-counter operations; implements policies and procedures related to the permitting process.
Plans, prioritizes, assigns, supervises, and reviews the work of staff involved in performing duties related to the permit process.
Coordinates the scheduling of front counter to ensure coverage.
Participates in the selection of staff; provides and/or coordinates staff training; conducts performance evaluations; works with employees to correct performance deficiencies; implements discipline procedures.
Provides information to the public by telephone or at the public counter regarding applicable ordinances, regulations, requirements, and procedures related to the permitting and land development process and County regulations and requirements; assists the public in completing and processing various permits.
Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications.
Prepares a variety of reports on operations and activities.
Builds and maintains positive working relationships with coworkers, subordinate staff, other County employees, and the public.
Serves as resource in all permit areas to interpret and explain the permit process and requirements to staff and general public.
Develops and implements policies and procedures pertaining to permitting process, County regulations and requirements, and related functions.
Works on special projects as assigned.
Interact with other County departments and/or outside agencies as needed.
Performs related duties as assigned.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Four years of increasingly responsible experience performing duties comparable to those performed by an Associate Community Development Technician with Placer County with one year of lead experience.
Training: Equivalent to 60 semester units of college coursework.
License and Certification:
May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
KNOWLEDGE, SKILLS, AND ABILITIES
Advanced principles and practices of customer service and public contact.
Clear, effective, and correct use of oral and written English including spelling, grammar, vocabulary, and punctuation.
Policies and procedures related to land development, permit process, zone changes and variances, use permits, occupancy requirements, code enforcement, and related County requirements and regulations.
Advanced operation of varied office equipment, including computers and associated word processing, spreadsheets, and specialized application.
Technical resource materials and information sources applicable to land development related activities.
Agency and department specific software systems.
Principles and practices of research.
Arithmetic and mathematical calculations.
Letter and report composition.
Methods of filing and tracking information.
Principles and practices of supervision, leadership, training, and performance evaluations.
On a continuous basis, sit at desk and/or stand at counter for long periods of time; intermittently twist and reach office equipment; write and use keyboard to communicate through written means; and occasionally lift moderate weight.
On a continuous basis, know and understand assigned aspects of the job; identify and interpret technical and numerical permit processing activities; explain permitting process and procedures and County regulations and requirements to the public.
Use a variety of modern office equipment, including but not limited to, computer, calculator, typewriter, telephone, facsimile machine, microfilm reader/printer, and photocopy machine.
Communicate clearly and concisely, both orally and in writing.
Clearly and concisely explain complex requirements and procedures to those less knowledgeable.
Establish and maintain effective working relationships with coworkers, supervisors, other County employees, outside agencies, and the public.
Read and interpret a variety of plans, maps, drawing, construction documents and specifications.
Work with various cultural and ethnic groups in a tactful and effective manner.
Analyze situations quickly and objectively and determine appropriate course of action.
Supervise, train, and evaluate technical and clerical staff.
Use independent judgment and make sound decisions to resolve a variety of issues.
Compile, analyze, and evaluate a variety of technical information related to the land use function.
Develop, recommend, and implement policies and procedures.