To assist the Deputy Director of the Building Services Division in planning, organizing, directing, managing, and administering various program areas of responsibility within the Building Services Division; to plan, direct, and supervise the work of assigned division staff; to participate in the development and implementation of the division’s goals and objectives; to serve as acting Deputy Director of Building Services in the absence of the Deputy Director; to provide highly complex staff assistance to the Deputy Director and to perform a variety of duties relative to assigned areas of responsibility.
This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees within a division; incumbents also assume substantive and significant responsibility for operations and services within the assigned areas of responsibility of the Building Services Division.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Deputy Director of the Building Services Division.
Exercises direct supervision over supervisory, professional, technical, and clerical personnel.
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Direct, manage, monitor, and evaluate assigned Building Services Division programs and operations in both the Tahoe and Auburn/South Placer areas, including building design, construction, and inspection; plans examination; permit application, review and approval; code compliance and enforcement; cannabis regulation; and the overall provision of quality customer service to County clients.
Serve as acting Deputy Director of the Building Services Division and represent the division in the absence of the Deputy Director.
Assist in the development and implementation of division’s work plan, goals, objectives, policies and procedures; assign work activities projects, and programs; monitor timelines and work flow; review and evaluate work products, methods, and procedures.
Serve as technical advisor to internal County staff, management, and external organizations in the interpretation and application of applicable codes, laws, and regulations; monitor the application of policies and procedures to ensure proper interpretation, enforcement, and compliance with all applicable codes, laws and regulations.
Perform or assist in the more complex applications and projects; provide technical assistance to agency personnel, other staff and the public; develop materials explaining permit regulations and procedures; provide pre-construction design consultation, and fee estimates for a variety of proposed projects; interpret and apply laws, codes and regulations to approve or reject plans; notify involved parties regarding plan status; review and analyze permit requests for compliance and applicable laws, codes and regulations.
Serve as County liaison with other regulatory agencies such as the Tahoe Regional Planning Agency, Special Districts and Fire Departments to ensure compliance with all applicable regulatory requirements in the permitting process.
Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary.
Manage, direct, evaluate, monitor, and supervise the work of assigned staff; act as a resource to staff; advise staff on the more complex issues; provide direction, guidance, and leadership to staff.
Investigate, respond to and resolve customer service complaints; interview customers and assist all parties to reach an acceptable solution; take corrective action as necessary.
Assist in developing and overseeing the implementation of the customer service policies and procedures related to building services; ensure update and improvement of processes and programs; coordinate the consistency and improvement of the delivery of services provided in order to improve and streamline processes.
Coordinate activities with other County departments, outside agencies, other divisions, and the community as applicable to ensure the efficient and effective administration of Countywide Building, Code Compliance, and Cannabis regulation enforcement services.
Participate in the development and administration of the division budget; forecast funding needs, staffing, equipment, materials and supplies; assist in budget implementation; monitor approved expenditures.
Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the assigned areas of responsibility.
Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service.
Maintain awareness of, and participate in, the external professional environment and resources to ensure the highest level of professional standards are applied to service delivery.
Attend meetings on land development permits, information technology, contract and permit issues.
Administer citations; conduct, coordinate and attend administrative hearings pertaining to code compliance, enforcement, and cannabis regulations.
Testify and make presentations in court; respond to subpoenas.
Represent the division to the public, stakeholders, and to other agencies in a professional, positive and productive manner; participate in outside community and professional groups and committees
Serve as a positive and motivational team leader as well as a positive and effective member of a peer group.
Act quickly and calmly in a variety of situations;
Perform related duties as required.
Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Five years of increasingly responsible experience in building code inspection and enforcement, planning, engineering and surveying, or code compliance, including one year of supervisory responsibility.
Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in construction technology, civil engineering, architecture, planning or a related field. Occupational experience and related certificates of achievement may be accepted as evidence of required training. Additional training in management is highly desirable.
License or Certificate:
Possession of a valid Certificate of Registration as an Inspector issued by the International Code Council
Possession of California Building Official license is desirable.
May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
KNOWLEDGE, SKILLS, AND ABILITIES
Operations, services and activities of a comprehensive building inspection and plans examination program.
Elements of planning and zoning as related to ordinances governing building, land use and zoning.
Principles and practices of building design, construction and inspection.
Principles and practices of building plans examination.
Pertinent local, state, and federal laws, guidelines, and regulations.
Permit process and procedures specific to all regions in the County.
Principles and practices of policy and procedure development and implementation.
Automated systems used in land use.
Applicable codes, ordinances, laws, and regulations pertaining to real property, building, housing, and public health and safety.
Principles and practices of process improvement and streamlining of processes.
Principles and practices of business correspondence and report writing.
Principles and practices of leadership, motivation, team building and conflict resolution.
Principles and practices of organizational analysis and management.
Principles of budget preparation and monitoring.
Principles and practices of safety management.
Principles and practices of supervision, training, and personnel management.
Standard and accepted usage of the English language including spelling, punctuation, and grammar.
Modern office procedures, methods and computer equipment and related spreadsheet and word processing applications.
Develop, revise and administer policies and procedures for the operations and services of a comprehensive building inspection, permitting operations code enforcement/compliance, and plans examination program.
On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies, procedures, and programs; know laws, regulations and codes; observe performance and evaluate staff; problem solve divisional issues.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Review documents related to Agency operations; observe; identify and problem solve office operations and procedures; understand, interpret and explain Agency policies and procedures; explain operations and problem solve office issues for the public and with personnel.
Interpret and apply pertinent local, state and federal laws, guidelines, and regulations.
Prepare and administer a budget.
Supervise, train and evaluate personnel.
Perform field inspections on complex projects when necessary.
Communicate clearly and concisely, both orally and in writing.
Function as a productive and positive team member and effective team leader.
On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means, lift light weights.
Prepare reports, correspondence and technical documentation.
Work with various cultural and ethnic groups in a tactful and effective manner.
Gain cooperation through discussion and persuasion.
Establish and maintain effective working relationships with those contacted in the performance of required duties.