OMMA Communications Specialist

Recruitment #220513-C14A-03

Introduction



The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. We value respect, collaboration, and service.

OSDH is seeking a full time OMMA Communication Specialist providing support to Oklahoma Medical Marijuana Authority. This is a state employee position governed by the Civil Service Rules, located in Oklahoma. OSDH offers a comprehensive Benefits packet, including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.  For more information about the benefit allowance, follow this link  Plan Year 2022. The annual salary for this position is up to $45,000.00, based on education and experience.

Position Summary
The OMMA Communications Specialist will provide support to the Communications Department. This professional will use their extensive knowledge of mass communications strategies, social media management and customer service best practices to effectively generate multi-platform content and answer questions from a variety of stakeholders.

Position Responsibilities/Essential Functions
• Assist with responding to general questions from social media, the communications inbox and Call Center inquiries as needed and disperse information accordingly;
• Develop and implement OMMA’s social media strategy;
• Monitor social media for important issues related to the industry and agency;
• Generate social media content, including copy and ideas;
• Track questions and complaints that come in through social media, the communications inbox and Call Center;
• Maintain relevant knowledge related to social media best practices;
• Collaborate with staff members to execute planned content;
• Assist Communications Department efforts to provide timely, accurate information and inform the public of updates and changes;
• Assist in developing and maintaining updated communications and collateral materials about OMMA, including slide decks, newsletters, web content, contact cards, canned responses, annual reports and more;
• Organize, track and measure the success of OMMA’s social media channels
• Other duties as assigned

Other Duties
• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills & Abilities
• Extensive knowledge of social media best practices;
• Strong ability to anticipate and develop written content for social media campaigns;
• Excellent computer skills with proficiency in Microsoft Office;
• Ability to work with a team;
• Knowledge of AP style;
• Resourceful, go-getter with a strong work ethic;
• Strong organizational and time management skills;
• Extremely detail-oriented and able to delivery quality work under tight deadlines
• Ability to develop copy for blogs, websites, social media posts and other communications materials;

Special Requirements
• Some weekend and evening work may be required.

Physical Demands and Work Environment
This position is set in an office environment and is computer based. However, sufficient mobility and strength to move about the facility is a must. Ability to be mobile throughout the community.

I have read and understood this job description.  I attest that I am able to perform the essential functions of this position with or without reasonable accommodations.  I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Currently, I am not an individual that has a direct or indirect interest in a licensed medical marijuana business; or an individual or my spouse, parent, child, spouse of a child, sibling, or spouse of a sibling that has an application for a medical marijuana business license pending before the Department or a member of the board of directors of a medical marijuana business, or an individual financially interested in any licensee or medical marijuana business. I will immediately notify OSDH Human Resources if the circumstances listed above change.

 

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in communications, journalism, public relations, marketing or another related field;
• 1+ years of paid, professional experience creating social media content for a company or institution;
• 1+ years of customer service experience, including written responses.

NOTES

REQUIREMENTS:
If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview.

All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE

Please read instructions carefully and include all required documents when you submit your application.

No additional information will be accepted after the application has been submitted.