Lab QA/QC Manager

Recruitment #220504-X14B-06


The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. We value respect, collaboration, and service. 

OSDH is seeking a full time Lab QA/QC Manager providing support to the Public Health Laboratory. This is a state employee position 34004408 governed by the Civil Service Rules, located in Stillwater, Oklahoma. OSDH offers a comprehensive Benefits Package, including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.  For more information about the benefit allowance, follow this link  Plan Year 2022.  The annual salary for this position is up to $75,000.00, based on education and experience.

Position Summary:
This position coordinates, performs, and trains in quality assurance and quality control procedures to meet and exceed CLIA, CAP, and all appropriate guidelines of a high complexity testing facility. Along with leadership, this position is assigned responsibilities involving technical coordination and supervision of the comprehensive laboratory systems providing state-wide, clinical diagnostic, epidemiologic and/or analytic testing services.

Position Responsibilities/Essential Functions
•Responsible for service line performance and compliance with safety initiatives, federal, state and other regulatory bodies including but not limited to CLIA, CAP, JC, OSHA, CMS, and other department specific accrediting and certifying bodies.
•Coordinates specimen testing to adhere to appropriate guidelines including but not limited to CLIA and CAP.
•Develops and oversees the clinical laboratory safety program, coordinates evaluation of safety incidents, and ensures ongoing assessment of the safety program's effectiveness
•Works independently while managing complex quality assurance and quality control processes as a designated representative of CLIA Lab Director.
•Ensures the development, implementation, and use of an effective document control program to include on site hard copy and digital documentation.
•Communicates QA/QC processes as they relate to testing, test menu, LIMS, and other lab capabilities to appropriate persons including staff, external staff, vendors, clients, and inspectors.
•Ensure validations and proficiency testing occurs and appropriate documentation is readily available including self-inspections, ongoing quality audits, and staff proficiency testing including evaluation of results, root cause analysis when indicated, and implementation of corrective actions.
•Assist with specific testing procedures to ensure they meet or exceed CLIA, CAP, and other appropriate guidelines.
•Oversees project development for new quality programs used throughout the laboratory including the identification of processes in need of correction and recommend solutions, document time frames and outcomes.
•Review and update laboratory SOPs. Write new SOPs as required.
•Supports metric gathering, interprets data, and creates assessments of performance for lab departments, and communicates efficiencies and deficiencies.

Other Duties:
Duties, responsibilities, and activities may change at any time with or without notice.

Valued Knowledge, Skills and Abilities:
•Knowledge of the advanced principles of chemistry, biochemistry, immunology and/or microbiology; of CLIA, CAP, and other entities who oversee clinical lab setting; of chemical, biochemical, immunological, and/or microbiological laboratory techniques and procedures; Experience in observing and correcting the hazards of laboratory activities and communicating safety procedures. Ability to manage the quality assurance and quality control aspects; to collaborate with intra- and inter-agency programs and lab leadership in testing related decision-making processes; to collaborate and coordinate technical processes and procedures through maintaining effective working relationships; and to exercise initiative and independent judgment. Knowledge of laboratory principles and techniques in high complexity testing across multiple disciplines and assays. Ability to plan and coordinate the work of a laboratory with other services and programs within the agency and between state and federal agencies. 

Physical Demands and Work Environment:
•This position is set in a laboratory environment. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach while wearing appropriate PPE.


Bachelor's degree in chemical, physical, biological, or clinical laboratory/medical technology science from an accredited university. Experience working in a testing laboratory, or a combination of education and experience.  Preferred current medical technologist- MLS/MT certification.


If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview.

All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.


Please read instructions carefully and include all required documents when you submit your application.

No additional information will be accepted after the application has been submitted.