Administrative Technician III

Recruitment #220422-E16c-61


The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. We value respect, collaboration, and service.

This position has preferred qualifications:
Bilingual Speaker in English and Spanish, ability to communicate verbally and in writing with English/Spanish speaking respondents

OSDH is seeking a full time Administrative Technician III providing support to McCurtain County Health Department. This is a state employee position 34003373, governed by the Civil Service Rules, located in Ponca City, Oklahoma. OSDH offers a comprehensive Benefits packet, including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.  For more information about the benefit allowance, follow this link  Plan Year 2022.The annual salary for this position is up to $32,011.84, based on education and experience.

Position Summary:
Position is first contact with client, either by phone or in person. Position enters and maintains client records and other data to prepare client for clinical services. Position also takes care of billing for services and collection of fees.  The position is also responsible for processing WIC vouchers, answering telephones, working and coordinating with other departments, entering BCD’s, accept payments, PAR entry. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. In addition, this position will serve to meet the expanded need in response to the COVID-19 pandemic.


Position Responsibilities /Essential Functions:
• Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms and reports.
• Initiates and handles correspondence relating to a special field or program in regards to agency or program rules, policies, procedures, or requirements.
• Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data.
• Produces documents of various levels of complexity, ranging from plain copy typing to the manipulation of data to create complex presentations.
• Enters and retrieves information using personal computer or other data processing equipment, and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections.
• Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies.
• Maintains an inventory of equipment and supplies used in office or shop operations; receives or delivers materials and equipment.
• Reviews and processes claims from vendors, contractors, medical providers and others for reimbursement or payment under various state programs.
• Assists customers in securing needed information and documents; conducts interviews to obtain information from clients; provides transportation or other assistance to clients as required.

Valued Knowledge, Skills and Abilities:
Knowledge, Skills and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation and spelling; of mathematics; of preparing and interpreting charts and graphs; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; and of current office technologies. Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; and to prepare documents, reports, and files for dissemination to external sources.

Physical Demands and Work Environment:
Work is typically performed in an office setting with a climate controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms.  This position requires long period of sitting and daily use of computer and phone. 

Travel Requirements:
Travel as required. 





Education and Experience requirements at this level consist of two years of clerical office experience; or an equivalent combination of education and experience


If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview.

All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.


Please read instructions carefully and include all required documents when you submit your application.

No additional information will be accepted after the application has been submitted.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.