Clinical Health Facility Surveyor III

Recruitment #220411-X46C-06



The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. We value respect, collaboration, and service.

OSDH is seeking a full time Clinical Health Facility Surveyor III  providing support to Long Term Care. This is a state employee position governed by the Civil Service Rules, in state government located in Oklahoma City, Oklahoma. OSDH offers a comprehensive Benefits Package, including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependentsFor more information about the benefit allowance [click here]. The annual salary for this position is up to $62,000.00, based on education and experience.

Position Summary:
Positions in this job family are assigned responsibilities for performing technical licensure, certification surveys, and complaint investigations for a variety of health facilities; evaluating the care provided residents/patients/clients by licensed or registered facility staff; and providing consultative and technical assistance to health facilities and laboratories regarding professional standards of practice; and ensuring compliance with federal and state laws and regulations.

Position Responsibilities /Essential Functions:
• Use customer service skills to intake complaints against long term care facilities
• Maintain phone log to document issues and concerns that are addressed by the Long Term Care Intake and Incident program area
• Receive and review facility reported incidents using regulatory knowledge, training, and experience with state and federal requirements for long term care facilities to ensure compliance with regulation
• Make triage priority determinations based on regulatory and nursing knowledge and experience, the Centers for Medicare and Medicaid State Operations Manual, state laws and rules and departmental internal practices.

Other Duties:
The Clinical Health Facility Surveyor job family consists of four levels which are distinguished by the depth and breadth of accountability, the expertise required to perform assigned duties and the responsibility assigned for providing leadership and supervision to others. Because of the experience and knowledge required to evaluate the provision of clinical and laboratory services provided by licensed or registered health care professionals, entry into this job family is at the career level.

Level III:
At this level incumbents work with the highest degree of independence and autonomy with minimal review or oversight and may serve as the team leader.

Valued Knowledge, Skills and Abilities:
Knowledge, Skills and Abilities required at this level include knowledge of the principles, practices, and ethics for the incumbent’s licensed or registered professional status; of administrative and organizational principles and practices regarding health care facility operations; of the principles of interviewing; of word processing software applications and computer operations; of federal and state laws, regulations, and policies regarding licensure and certification of health care facilities; of what constitutes immediacy of threat to a client; of the requirements for determining culpability of a facility; and of residents/patients/clients relocation protocols. Ability is required to read and understand statutory and regulatory language; to establish and maintain effective working relationships; to exercise good judgment in evaluating situations and choosing an appropriate course of action; to interpret and analyze survey findings against statutory and regulatory requirements; to make decisions; to organize and communicate findings, both orally and in writing, in a logical, clear, concise, and complete manner; to observe, document, analyze, and evaluate the provision of care against the applicable standards of practice, statue, and regulation; to employ the principles and methods of conducting interviews using memory retrieval methods; to interview residents/patients/clients with diminished mental capacity, developmental disabilities, and/or acute and chronic medical conditions; to gather and present findings within a hostile facility environment while maintaining professional tone and demeanor; to analyze non-verbal and verbal communications to determine if an interview subject is omitting information or is being deceptive, and employ techniques for identifying omissions and deception in written statement; and to distinguish between the potential for harm and the potential for serious harm; to facilitate the relocation of residents/patients/clients; to independently perform facility investigations; to provide individual instruction, encouragement, and guidance to surveyors while functioning as a preceptor to surveyors in training; and to lead a team of surveyors in the conduct of a facility survey.

Physical Demands and Work Environment:
This position is set in an office environment. While performing the duties of the job, employees are frequently required to stand, walk, life and reach.


Education and Experience requirements at this level consist of registration as a Medical Technologist with the American Society of Clinical Pathologists, plus six (6) years experience as a Registered Medical technologist; or a bachelor's degree and possession of a valid permanent Oklahoma license as a medical practitioner issued by the Oklahoma Board of Medical Licensure, plus six (6) years of professional experience as a licensed medical practitioner; or possession of a valid permanent Oklahoma license as a social worker issued by the Oklahoma State Board of Licensed Social Workers, plus six (6) years of professional experience as a licensed social worker; or possession of a valid permanent Oklahoma license as approved by the Oklahoma Board of Nursing to practice professional nursing and seven (7) of experience as a registered nurse or a bachelor's degree in nursing and six (6) years of experience as a registered nurse; or a combination equivalent of education substituting the completion of a post baccalaureate degree for one year only of the required experience.

Preferred Qualifications:
Registered Nurse with valid permanent Oklahoma license as approved by the Oklahoma Board of Nursing to practice professional nursing.


If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. 

All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.


Please read instructions carefully and include all required documents when you submit your application. No additional information will be accepted after the application has been submitted.



Click on a link below to apply for this position:

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