Communications Specialist

Recruitment #220111-G15A-01


This position is located within the Investigative Services Division at OSBI HQ in OKC.

Annual base salary: $36,372.87*
*Base salary does not include shift differential or overtime
Benefits include: annual/sick leave, paid holidays, insurance, longevity and retirement

This position is required to work shifts on weekends, evenings, and nights. 

1.24/7 Watch Desk for the OK State Bureau of Investigation and the Oklahoma Information Fusion Center (OIFC) – monitor, assess, and manage requests for information and assistance received by telephone, email, tip lines, and the secure US Dept. of Homeland Security portal.
2.Enter and Document Watch Desk activity for OSBI, OIFC, in the appropriate agency record management system and make all necessary notifications to OSBI and Fusion Center personnel.
3.Utilize OLETS, NLETS, and NCIC computer terminal and numerous other investigative resources to conduct and respond to inquiries on criminal history, backgrounds, vehicle registrations, wanted/missing/stolen information and other investigative support requests.
4.Perform security and safety functions for OSBI properties –  monitor CCTV, security cameras, building and gate access, and alarm systems.
5.Provide various support functions for the OSBI Information Services Division and assists the OK State Department of Human Services with after-hours placement checks. 
6.Provide other clerical duties on an as needed basis.  

Successful applicants must be willing to submit to a drug screen, polygraph examination, psychological evaluation (commissioned positions only), and a thorough background investigation.  Certain events automatically disqualify an applicant, such as, felony conviction; admission of an undetected crime that, if known, would have been a felony charge; failure to pay federal or state income tax; positive confirmed drug urine test; illegal use of a controlled substance within certain time frames.

Positions in this job family are assigned responsibilities involving the operation of communication equipment in a law enforcement communication center and in providing information to law enforcement officials, other agencies and the general public.

The essential functions in this job family will vary by level, but may include the following:
•Operates radio communication equipment and receives and dispatches radio messages on an assigned shift; provides a communications link for personnel in the field or agency headquarters, other law enforcement officials and related emergency services
•Operates teletype and computer system to obtain information through the Oklahoma Law Enforcement Telecommunications System (OLETS), National Law Enforcement Telecommunications System (NLETS) or National Crime Information Center (NCIC).
•Interprets and relays information to field personnel concerning wanted persons, violations of laws and other criminal activities.
•Researches criminal history information as required, including International Police Organization (INTERPOL) data available through the various systems.
•Makes immediate decisions on a wide variety of information received through various sources and disseminates to field personnel, agency officials and other law enforcement agencies as appropriate.
•Maintains written records and logs of shift activities.
•Composes and releases messages concerning accidents, emergencies, hazardous materials, incidents, weather conditions and similar situations to field offices, news media and other law enforcement, civil defense and emergency services.
•May serve as a member of screening boards in matters related to promotions, hiring, reinstatement and disciplinary actions.
•Monitors security within the communications center or the facility.
•Provides coordination between law enforcement agencies during official operations.

The Law Enforcement Communications Specialist job family has two levels which are distinguished based on the type and complexity of work, expertise required to perform assigned duties and the responsibility for the supervision of others.

Level I           
This is the career level of this job family where incumbents are assigned responsibilities at the full performance level, performing highly responsible work in the operation of communication equipment in a law enforcement communication center. Incumbents at this level may be assigned highly independent work as the only operator on an assigned shift.

Knowledge, Skills and Abilities required at this level include knowledge of Federal Communications Commission rules and regulations concerning radio communications; of OLETS, NLETS, and NCIC operating manuals; of state and federal laws concerning use of criminal records; of agency communications policies and procedures; of office practices and procedures; and of spelling, punctuation and grammar. Ability to express ideas clearly and concisely, both orally and in writing; to operate radio and telecommunications equipment; to maintain effective working relationships with others; to maintain operating efficiency under emergency and stressful conditions; to follow complex written instructions; and to type accurately from plain copy at the rate of twenty-five words per minute.


Level I
Education and Experience required at this level consists of six months of experience as a communications dispatcher; an equivalent combination of education and experience, substituting fifteen semester hours of college for the required experience.


Please read instructions carefully and include all required documents when you submit your application.

No additional information will be accepted after the application has been submitted.

Click on a link below to apply for this position:

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View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.