Field Operations Manager

Recruitment #211014-UNCX-664


The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens. The mission of the Department of Health is to promote, protect and improve the health of all Oklahomans through strategies that focus on preventing disease and injuries.

OSDH is seeking a full time Field Operations Manager providing support to the Sexual Health and Harm Reduction Service. This is an unclassified position (PIN34000547.xx) in state government, based in Oklahoma City, OK.OSDH offers a comprehensive Benefits Packageincluding a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependentsFor more information about the benefit allowance [click here].The annual salary for this position is up to $66,278.61 based on education and experience.

Position Description:  
The Field Operations Manager (FOM) serves as the pivotal force to motivate supervisors and Disease Intervention Specialists (DIS) to adopt realistic and measurable quality management goals and objectives Implementing quality assurance and improvement begins with leaders who believe in, embrace, and fully engage supervisors and frontline staff in developing an organizational culture whose vision is to maximize desired program outcomes. .  This position will be responsible for creating, implementing and evaluating disease intervention services policies, procedures, and activities. Oversees the planning, development and implementation of disease control and prevention programs and activities for the entire state, including and consultation, investigations, training and counseling concerning sexually transmitted diseases, and programs related to other communicable diseases.

Duties include, but are not limited to:
• Managing day-to-day activities of SHHRS Disease Intervention Program.
• Managing a team of DIS Field Supervisors
• Planning, coordinating and evaluation of Disease Intervention activities
• Managing the review, writing, and implementing Disease Intervention Program protocols, operating procedures that align with Centers for Disease Control and Prevention (CDC) standards
• Working closely with Surveillance and Analysis Division; responding to requests for data, maintaining data integrity, and coordinate surveillance trainings for staff.
• Implement modern solutions to the changing disease investigation landscape
• Work with Administrative Programs Managers and Service Director to meet program goals and grant metrics.
• Providing educational presentations about the Disease Intervention Program to internal and external partners.
• Assist with and implement state nursing protocols related to the treatment of individuals and partner management with sexually transmitted infections or other infectious diseases under the SHRRS umbrella

Other Duties
• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively independently and in team environment, participating and assisting their peers.

Knowledge, Skills and Abilities
Establish and maintain effective working relationships with others; to communicate effectively, both orally and in writing; and to interpret, analyze and resolve highly complex administrative and personnel problems. Must have ability to communicate management goals to staff and public. Experience working with individuals with diverse relationships and sexualities. Demonstrated knowledge of, and experience working with LGBTQI communities.
Strong knowledge and comfort working with marginalized populations (drug/alcohol affected, low income, homeless etc.) Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Participate in and assist with sexual health and harm reduction trainings. Experience working within Microsoft TEAMS online environment.
Works effectively independently and in team environment, participating and assisting their peers.

Physical Demands and Work Environment
Combination of office, vehicle, and public establishments with a climate-controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms.  This position requires long period of sitting, standing, and daily use of computer and phone.  In state travel is required to attend local community meetings and schools. Applicants must be willing to perform all job-related travel associated with this position.


Master’s Degree in Public Health preferred with experience managing a disease intervention program, or like public health program with multiple direct reports; or Bachelor’s Degree in Public Health, Community Health, or other closely related field; AND, at least 5 years’ experience in Disease Intervention Services or managing a public health program of similar structure with multiple direct reports.


If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview.

All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.


Please read instructions carefully and include all required documents when you submit your application.

No additional information will be accepted after the application has been submitted.


Veteran's Preference Points Apply only for initial appointment in the Classified Service.