Patient Services Coordinator I

Recruitment #210409-N16A-I02


ODVA Employees Only


Positions in this job family are involved in the coordination of admissions of patients and patient related services.  Incumbents serve as advocates between the center/veteran and U.S. Department of Veterans Affairs to maximize services and benefits to the veteran/patient, their families and the agency.  The positions in this job family are located at state veterans centers.  They provide advocacy services, serve in a liaison role between the patient and federal and state agencies and play a key role in federal fund reimbursement and patient collections.


The Patient Services Coordinator job family has three levels, which are distinguished, based on the complexity of duties assigned and the level of expertise required at the basic, career, and specialist levels.

Level I:
This is the basic level where employees build their skills in the processing of patient admissions and services for veteran clients based on federal and state regulations to ensure the appropriate reimbursement of funds and develop skills in counseling patients and families concerning benefits and services and may supervise support personnel.


Level I:
Education and Experience requirements at this level consist of three years of health benefits, insurance claims, admissions, bookkeeping, technical accounting or closely related work; or an equivalent combination of education and experience.


Please read instructions carefully and include all required documents when you submit your application.

No additional information will be accepted after the application has been submitted.