Information Systems Services Coord III

Recruitment #210401-UNCF-87

Introduction

APPLICATION INSTRUCTIONS:

How to Apply: On board state employees with the Oklahoma Military Department:

Contact Shaleen Varner at Shaleen.l.varner.nfg@mail.mil  or Fax: 405-606-7262.

All other applicants follow online process below.

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This position is located at Joint Force Headquarters-G6 section in Oklahoma City, OK.

Benefits:
 
This is a full-time unclassified state position with full state retirement and insurance benefits, including paid health, dental, life, and disability insurance for the employee.  The employee receives a benefit allowance to assist with insurance cost.  Annual leave of 10 hours per month and sick leave of 10 hours per month begin accruing immediately.

Basic Purpose
Positions in this job family are assigned responsibilities involving the coordination of a variety of administrative support or technical services related to providing information services and support for a management information system within a state agency or institution.  This includes activities involving the coordination of requests for services between users and operating or applications systems staff, training or assisting users with various systems applications, responding to various problems and coordinating with operations or technical staff to effect solutions or enhance systems performance, providing assistance in scheduling special productions requirements, providing assistance in obtaining and distributing a variety of management reports or other products, responsibility for an inventory of a variety of equipment, supplies and materials related to the management information system, and similar activities.

Essential Functions:
• Confers with users or reviews requests for services or other information to identify requirements for information services; coordinates with operations or applications staff, contractors, or vendors as needed to provide required services or support.
• Coordinates requirements for testing, production, scheduling and other actions between technical and operations units; assists in reviewing and analyzing problems and determining solutions.
• Obtains various types of information and reports using existing programs and systems; consults with appropriate operations or applications staff to identify needs for reports or other production requirements; provides assistance in identifying available services and providing coordination between users and information services staff.
• Maintains an inventory of management information services equipment, supplies and materials; reviews technical publications and other information to identify new technology and improvements in hardware or software; makes recommendations concerning new purchases, changes in contracts or other actions; prepares and coordinates purchase orders, contracts and other documents as required.
• Provides training and assistance to users on various types of software and hardware; coordinates with technical staff when problems require additional analysis or assistance.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change with or without notice.

Knowledge, Skills and Abilities
Required at this level include basic knowledge of computer operating systems and related equipment; of technical terminology; and of modern office practices related to the use of management information systems.  Ability is required to gather, organize and present data, to communicate effectively; to establish and maintain effective working relationships with others; and to translate user terminology to and from management information systems terminology. Knowledge of specific user requirements and environment; of program objectives; of various production needs; of the computer operating system and various applications available. Ability to perform highly independent work in providing required services and support to users in meeting various information services requirements. Knowledge of LAN systems and equipment.

Education and Experience
Requirements at this level consist of the completion of a two year degree (Associate of Arts or Science) and five years of experience in designing, maintaining and configuring an organizational level network.  Preferred experience:  experience/ability to work with LAN equipment
 
Licenses/Certificates required:   Valid Driver’s License and ONE of the following Certifications:
CompTIA A+ CE  CompTIA Security+CE  CASP
CompTIA Network+ CE GSEC    CISA
CCNA-Security   SSCP    CISSP
GCIH (or Associate)  GCED

Physical Requirements:
• Able to lift/carry up to 50 pounds.

Conditions of Employment
• Employment is in the unclassified service as an employee at will
• Contingent on a favorable NCIC/OSBI background check
• Contingent on passing pre-employment drug & alcohol screening
• T3/secret security clearance (eligibility for national positions shall be granted only to persons who are U.S. citizens)
• Acquired a DOD Baseline Certification (listed above)
• Must maintain a valid driver’s license
• Tobacco and Vape Free Facility
• FLSA Exempt status

Notes
This position is located at Joint Force Headquarters-G6 section in Oklahoma City, OK. 

Travel may be required at the expense of the employee to be reimbursed within 45 days of travel. 

Employment eligibility verified through e-Verify (Homeland Security), and national Agency.

THE STATE OF OKLAHOMA IS AN EQUAL OPPORTUNITY EMPLOYER.

State of Oklahoma properties are smoke-free and vape-free therefore, the use of any and all tobacco products including, but not limited to, cigarettes, pipes, smokeless tobacco, other tobacco products, electronic cigarettes/vaping devices or any other product packaged for smoking or the simulation of smoking (regardless of nicotine content) is prohibited on all State properties.

NOTES

Please read instructions carefully and include all required documents when you submit your application.

No additional information will be accepted after the application has been submitted.

Conclusion

Veteran’s preference points apply only for initial appointment in the classified service.