The Office of Management and Enterprise Services (OMES) is dedicated to providing excellent service, expert guidance, and continuous improvement in support of our partners’ goals. We are a highly-qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible. Achieving this mission takes a collaborative, agile, respectful team with humble leaders who make a difference and get things done.
For more information about OMES, please visit our website.
OMES is seeking a full time Fraud Threat Analyst for Oklahoma CyberCommand. This is an unclassified position in state government, located in Oklahoma City. OMES offers a comprehensive Benefits Package, including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents. For more information about the benefit allowance [click here]. The annual salary for this position is up to $75,000.00, based on education and experience.
This position is a key, client-focused role responsible for supporting our Oklahoma CyberCommand program. Oklahoma CyberCommand Fraud Threat Analyst should be passionate about customer service, security, intelligence, and threat assessment as well as eager to make a difference by identifying fraud in the cybersecurity industry. This position will be charged with analyzing high risk programs and their supporting systems to identify fraudulent, improper, or suspicious activity and monitor transactions and services to determine risk, emerging threats, and security issues. When these activities are identified evidence and supporting documentation will be collected and presented to the appropriate authorities to assist in either resolving or prosecuting fraudulent activity. Additionally, they will make recommendations for mitigation strategies to improve and eliminate gaps that allow bad actors to exploit these programs and their supporting systems. This position will be required to work cross-functionally with a variety of internal groups as well as with external partners in a large and complex environment.
Oklahoma CyberCommand unifies the direction of cyberspace operations, strengthens Oklahoma’s cyberspace capabilities, and integrates and bolsters Oklahoma’s cyber expertise. Oklahoma CyberCommand Fraud Threat Analysts are assigned responsibilities for information and systems analysis/ intelligence collection to make risk assessments to identify/prevent fraud in support of State sponsored programs.
• Proactively identify and mitigate fraud related activities that threaten State programs.
• Use a data-driven approach to understand fraud risk and design effective strategies to mitigate 1st, 2nd, and 3rd party fraud.
• Conduct analysis to help create processes and procedures to proactively identify and mitigate fraud and maintain optimal false positive rates while causing minimal impact to genuine customers.
• Implementation of mitigating solutions for identified threats to improve current levels of fraud protection and security.
• Interact with other teams to gain understanding of how operational strategies will impact the fraud program; communicate with partners on how fraud program changes will impact them.
• Utilize threat intelligence platforms to identify suspicious activity that does not fit typical/expected patterns identified in the majority of claims and to pinpoint fraud vulnerabilities.
• Work with 3rd party vendors (Splunk) to improve analytics that drives fraud identification strategies.
• Maintain a detailed performance monitoring framework and associated management dashboards that readily highlight areas of confidence and areas in need of further evaluation for resolution of concerns or exploitation of opportunities.
• Assist in developing fraud policies, processes, and training for roles across the organization.
• Partner with operational team members to effectively communicate fraud trends and discoveries.
• Provide OMES Leadership with recommended courses of action to improve State policy with respect to fraud prevention.
• Provide support to ongoing investigations by developing identified fraudulent accounts and information to produce evidence to report to the appropriate authorities.
• Research and remain current on the latest industry fraud trends and recommend tools, services, and practices for improvement.
Physical Demands and Work Environment
• This position works in a comfortable office setting with a computer for a large percentage of the workday. The noise level in the work environment is usually mild. Occasional travel may be required. Due to the nature of security, threat response, and investigative work, this position will be expected to be responsive outside normal office hours and will require some nights/weekends.
OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.