Tobacco Retail Compliance Manager

Recruitment #201211-UNCX-517


The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens.The mission of the Department of Health is to promote, protect and improve the health of all Oklahomans through strategies that focus on preventing disease and injuries.

OSDH is seeking a full time Tobacco Retail Compliance Manager providing support to Center for Chronic Disease, Prevention, & Health Promotion. This is an unclassified position (PIN 34003923) in state government, located in Oklahoma City. OSDH offers a comprehensive Benefits Packageincluding a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.  For more information about the benefit allowance [click here]. The annual salary for this position is up to $72,704.00 based on education and experience.

Position Description:  
The principal purpose of the position is to provide statewide oversight and manage all aspects of the Food and Drug Administration (FDA) contract for the State Tobacco Retail Compliance Inspection Program within the Center for Chronic Disease Prevention and Health Promotion. The position is responsible for coordination of annual  inspections per established protocol, Inspection Program Team training, quality control, database management, required monthly reporting, proper evidence collection and storage, sub-contract monitoring,  public information efforts, and corrective action if necessary. The position works closely with inspectors at the Oklahoma ABLE Commission and utilizes leadership skills to motivate the Inspection Program Team to achieve high performance consistently and to cultivate a learning environment. The position works varied tasks associated with FDA contractual obligations. 

Duties include, but are not limited to:
• Plans, directs, and coordinates the FDA contract as the State Program Manager; completes annually required training, certification, and commission standards. Enrolls and processes Inspectors and Underage Tobacco Purchasers to include paperwork, identification badges, cell phone equipment; coordinates undercover buys (with minors) and advertising and labeling inspections; assigns inspections to the Inspection Program Team; closes out completed inspections; maintains evidence; compiles and submits reports, invoices and inquiry responses to the FDA; completes logs and inspections; schedules/maps inspections; prepares monthly and/or quarterly reports;  coordinates inspections and staffing needs with outside agencies; and effectively manages all subcontracts to include securing required reporting and contractual billing submittals as well as budget oversight in accordance with FDA contractual obligations.
• Communicates the program goals and successes to the Division Director and Assistant Director, as well as recommendations, such as process improvement, procedural changes, and program efficiency as mutually agreed to schedule, minimally monthly.
• Oversees activities needed to meet policies/regulations, training requirements, contract deliverables, quality control plan, and budget reporting requirements. Collaborates with designated FDA contract officers as required to maintain compliance with service levels, quality standards, budget parameters, and timelines to align with monthly reporting. The Center Assistant Director (Health Promotion) will serve as back-up to this role, when needed.
• Maintains a federal SQL server database (TIMS) in the oversight of program and establishes protocols as required for services, evidence collection, and equipment issuance. Monitors and ensures all Tobacco Inspection Management System (TIMS) entries are accurate and completed.
• Participates in the annual negotiations with the federal government pertaining to analysis that secures additional funding allocations, budget revisions, workload/training adjustments, database upgrades, equipment upgrades or work process improvements that sustain efficiency and effectiveness in completion of activities.
• Develops and presents support materials driven by data to describe the key work activity being reported; prepares and submits monthly reports. Oversees efforts to publicize program results to raise community awareness and promote change to community norms about youth and tobacco use; collaborates with the Center’s Tobacco Control Team on targeted retailer education efforts.
• Facilitates monthly communication with the Oklahoma ABLE Commission to secure cooperative, streamlined efforts in the tobacco inspection activities, such as training re-fresh associated with all FDA-commissioned officers. Provides direction, advice, training and assistance regarding program requirements, expectations, federal system upgrades, and procedural changes; develops and initiates action plans with the Oklahoma ABLE Commission for efficient and effective service delivery of contractual obligations.
• Trains the Inspection Program Team and proctors testing requirements to comply with FDA federal certification; administers annual state training plan for FDA Inspectors by identifying enforcement, safety, and other associated skill development training courses. Makes recommendations for training requirements.
• Manages a quality control plan for the Inspection Program Team delivering services under the FDA program; oversees and approves quality of inspection reports received from inspectors. Assures that inspectors identify and document activities related to sale of tobacco to minors, in developing cases for successfully prosecution. Accompanies Inspection Program Team to ensure operational standards are met and in compliance with contractual obligations.
• Attends meetings on behalf of the Inspection Program; attends the annual FDA Program Coordinator's training in the Washington, DC metro area.

Education and Experience
• Bachelor’s Degree in Community Health, Public Health, Social Work, Nursing, Public Administration, Health Promotion, Education, Behavioral Health or Criminal Justice or equivalent and five to seven years demonstrated experience in administering a statewide public program, implementing public health principles, tobacco control/enforcement, environmental health and/or regulatory inspection procedures, database management and demonstrated experience as a supervisor and formal team lead.
• Must be a U.S. citizen and will be expected to become a commissioned officer of the U.S. Department of Health and Human Services, Food and Drug Administration (FDA), under the authority of the Federal Food, Drug, and Cosmetic Act.

Preferred Qualifications:
• Master’s Degree in Public Health, Community Health, Health Promotion, Behavioral Health, Social Work, Public Administration, Criminal Justice  or equivalent and/or demonstrated experience in health policy or related areas. 
• Demonstrated experience in regulatory investigations and compliance enforcement.    
• Demonstrated experience managing all aspects of a federal contract or grant.

Valued Knowledge, skills and abilities
• Proficient in written and oral communication.
• Demonstrated experience utilizing analytical and critical reading skills; analytical and critical writing skills; good communication skills; strong organizational and interpersonal skills; and planning and coordinating skills.
• Knowledge of and experience in effective public speaking techniques and the ability to present complex information in an effective and concise manner.
• Knowledge in how to implement adult learning principles.
• Ability to form effective relationships with internal and external partners.
• Ability to manage and oversee federal contracts.
• Skill and ability to manage complex state-level projects while adhering to project timelines, maintaining strong communication skills and achieving designated metrics.
• Proficient in project management processes for managing complex projects and assuring timely delivery of quality products/deliverables.
• Demonstrated ability to work as part of a multifaceted team.
• Technical skills and proficiency in computer applications for research and education, proficient in Microsoft Office products (Word, Excel, PowerPoint, Publisher); Skill in developing and delivering oral presentations.
• Ability to manage multiple projects and priorities with various deadlines and tasks.
• Ability to be organized, proactive, work independently and be a self-starter.
Physical Demands and Work Environment
Work is typically performed in an office setting with a climate controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms.  This position requires long period of sitting and daily use of computer and phone. Applicants must be willing to perform all job-related travel associated with this position.


If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview.

All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.


Please read instructions carefully and include all required documents when you submit your application.

No additional information will be accepted after the application has been submitted.


Veteran's Preference Points Apply only for initial appointment in the Classified Service.

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