|Department||Employment Security Commission|
|Date Opened||7/21/2020 08:00:00 AM|
|Filing Deadline||8/5/2020 11:59:00 PM|
|Salary||Annual Hiring Rate: $39,080.00 / Bi-Weekly Hiring Rate: $1,503.08|
|Full or Part Time||
These positions are located at the OKC Unemployment Insurance Service Center.
Annual Hiring Rate: $39,080.00
Bi-Weekly Hiring Rate: $1,503.08
GENERAL JOB DESCRIPTION
Responsible for: Assist customers with unemployment-insurance (UI) program needs in an inbound call center environment to promote re-employment.
Duties may include: The filing / maintenance of unemployment-insurance claims; file appeals to existing-claims decisions; provide UI and re-employment information; perform various UI-related fact-finding duties; promote employment services; other duties as assigned.
“THE OKLAHOMA EMPLOYMENT SECURITY COMMISSION IS AN EQUAL OPPORTUNITY EMPLOYER.”
Positions in this job family are assigned responsibilities involving the management of career assessment/counseling, interviewing applicants to determine needs for job skills, placement, training, unemployment insurance eligibility, and other social services under a case management system. This includes providing services to public and private employers to refer qualified and trained applicants and providing unemployment compensation services. Specialized and critical tasks will be assigned to qualified veteran staff for the provision of priority employment services to eligible veterans and disabled veterans as defined by the U.S. Department of Labor.
The Employment Services job family consists of four levels which are distinguished based on the complexity of the specific assignment and the level of expertise required for the delivery of workforce one-stop services.
This is the specialist level of this job family where incumbents are routinely assigned responsibilities for advanced level work in employment supportive activities and one-stop coordination functions. They can be assigned lead workers or backup supervisors to Level I or Level II employees. This will include a high degree of independence in completing work assignments and making decisions concerning various employment supportive activities. Responsibilities may include providing training on unemployment insurance functions; employment services; veteran services; or social services requirements; and reviewing assigned work of others. Adjudication responsibilities may be assigned in the unemployment insurance function. Staff assigned as Veterans representatives should be familiar with Veterans Employment programs to include the U.S. Department of Veteran Affairs training programs.
Education and Experience Requirements at this level require three years of experience in employment services, career or vocational guidance and counseling, personnel, recruitment, training, customer services or social services related work; or an equivalent combination of education and experience substituting thirty semester hours from an accredited college or university for each year of the required work experience.
Education and Experience requirements at this level include those identified in Level I plus one additional year of qualifying experience.
NOTE: Positions funded by U.S. Department of Labor Veterans grants must meet grant requirements.
Education and Experience requirements at this level consist of those identified in Level II plus one additional year of qualifying experience.
Some positions may require that applicants be a veteran of the U.S. Armed Forces and eligible for veterans’ preference under Title 74 O.S. Supp Section 840.15.
In accordance with Title 38, U.S. Code Section 4103A, some positions must be filled with qualified disabled veterans in the following order of preference: FIRST: Qualified Disabled Veteran; SECOND: Qualified Veteran.
The Employment Security Commission is responsible for screening all eligibles to insure that appointees are selectively qualified based upon the order of preference as required by Title 38, U.S. Code Section 4103A.
Scores based on: 100% Evaluation of Education and Experience listed on a supplemental questionnaire.
***NOTE: Names of eligible applicants can be made available to State agencies upon their request, immediately following the closing date and time.