The Office of Management and Enterprise Services (OMES) is a trusted, credible partner that empowers employees to provide valued business expertise allowing customers to focus on their missions across state government. OMES provides financial, property, purchasing, human resources and information technology services to all state agencies, and assists the Governor’s Office on budgetary policy matters.
Our mission is supporting our partners through unified business services. The OMES mission requires a highly-qualified workforce committed to making government run in the most efficient, innovative manner possible. Achieving that mission takes team-oriented, solutions-driven professionals who understand the importance of partnering to achieve success.
OMES is seeking a full time Quality Specialist Lead. This is a full time unclassified position in state government, located in Oklahoma City. OMES offers a comprehensive Benefits Package, including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents. For more information about the benefit allowance [click here].The annual salary for this position is up to $60,750 based on education and experience.
Positions are assigned responsibilities involving the implementation and maintenance of quality assurance and quality control of a variety of technical services related to providing information services and support for management information systems within a state agency or institution.
The primary responsibility of this position will be the Quality Assurance Lead for the Oklahoma Benefits (OK Benefits) project. The OK Benefits project will replace the legacy systems used by the Department of Human Services divisions of Child Support, Child Welfare, and Adult & Family Services. The project is an effort to bring modern technology and functionality to these health and human services programs.
• Oversee all aspects of Quality Assurance (QA) and Quality Control (QC) including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met for the project.
• Consult with IT business analysts to elicit requirements specific enough to be verifiable.
• Works with staff to build quality into the design and development of required systems
• Define testing strategies for all phases of the project to determine if the installed products meet identified requirements.
• Coordinate all testing activities including User Acceptance Testing (UAT) and Oklahoma Information Technology Accessibility (OITA) testing.
• Responsible for the tracking of all testing activities, testing progress, testing results, defect identification, and defect status.
• Provide reports on testing progress, test results, defect identification, defect status, and other relevant information to project leadership, project manager, and project teams.
• Verify adherence to project mandated processes and procedures related to Quality Assurance (QA) and Quality Control (QC).
• Contribute to business process mapping, as well as process and service improvements where possible.
• Participate in long-range planning as requested to evaluate costs, availability, alternatives and other factors.
• Make recommendations in reducing or mitigating project risks affecting service quality.
Valued Skills and Experience
• Prior experience in leading QA/QC efforts in a large project.
• Detail oriented and organized, able to track multiple aspects of a project simultaneously.
• Knowledgeable of multiple stages of testing required during an IT project lifecycle including both Waterfall and Agile.
• Experience developing and managing test plans for large IT projects.
• Experience in tracking software defects including summary reports and escalation processes.
• Good interpersonal verbal, oral, and written communication skills.
Physical Demands and Work Environment
This position works in a comfortable office setting with a computer and telephone for a large percentage of the work day. This position requires long periods, up to eight hours per day, of sitting and working at a desk. The noise level in the work environment is usually mild.
Education and Experience
Requirements include 60 semester hours toward a degree and an additional four years of qualifying experience in performing work in a related field, or an equivalent combination of education and experience, substituting one year of experience in Information Technology for each year of required education.