Skip to content
Jobs.OK.gov

Vital Records Specialist III

Recruitment #190917-E26C-02

Introduction

The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens. Our mission is to protect and promote health, to prevent disease and injury, and to cultivate conditions by which Oklahomans can be healthy.

OSDH is seeking a full time Vital Records Specialist III providing support to Vital Records. This is a classified position in state government, located in Oklahoma City, OK. OSDH offers a comprehensive Benefits Packageincluding a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependentsFor more information about the benefit allowance [click here]. The annual salary for this position is up to $42,000 based on education and experience.

Position Description:
Under the direction of the State Registrar of Vital Records, the Vital Records Specialist supervises the staff that assists the public and data providers in registering confidential events, amending the facts of those events, and obtaining copies of official state birth and death certificates and other associated records. This position will review and analyze records request applications for applicant eligibility, accuracy, consistency, and completeness of submitted information in accordance to established guidelines for identification, legal documents, and payment to prevent fraud, identity theft and the inappropriate release of confidential information and actively monitor law, rule, policy, and procedure changes governing application process requirements. This position is responsible for the validation of identification for possible fraudulent submission and analyze information, respond to questions, and resolve problems at all levels of complexity presented by customers or providers to determine the nature of the request and provide a reasonable solution.

Physical Demands and Work Environment
This position is set in an office environment.  While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. 

 

 

STATE EMPLOYEE INFORMATION

IF YOU ARE A CURRENT OR FORMER PERMANENT, CLASSIFIED STATE EMPLOYEE, PLEASE APPLY TO THE “INTERNAL JOBS” LISTING HERE. DO NOT APPLY VIA THIS RECRUITMENT.

BASIC PURPOSE

Under the direction of the State Registrar of Vital Records, the Vital Records Specialist assists the public and data providers in registering confidential events, amending the facts of those events, and obtaining copies of official state birth and death certificates and other associated records.

LEVEL DESCRIPTORS

The Vital Records Specialist job family consists of four levels which are distinguished based on the complexity of the work assigned, the level of expertise required to perform specific job assignments, and the responsibility assigned for the supervision of others.
 
Level III:                   
At this level duties and responsibilities will be at all levels of complexity.  Employees will coordinate activities both internal and external to the organization or program and supervise small units of employees in performing various administrative duties or other activities. Employees will be required to observe, document, analyze, and evaluate the provision of services against the applicable statue and regulation; to interview customers in order to preserve the integrity of the records as required by law. Employees will be assigned responsibilities at all but the highest levels of complexity involving a full range of activities and all functional areas of vital records.  They can provide direct supervision of small units comprised of Level I and II staff, provide training and assistance, conduct research on unusual problems or situations, and coordinate with other divisions as required.  Administrative responsibilities include preparing administrative and statistical reports and participating in the development of policies and procedures. 

MINIMUM QUALIFICATIONS

Level III: 
Education and Experience requirements at this level consist of an associate’s degree and one year as a customer service representative or maintaining confidential records in an office environment AND two years as a customer service representative or maintaining confidential records in an office environment in vital records PLUS one year of experience in interpreting and communicating rules, laws, policies and procedures; or an equivalent combination of education and experience, substituting one year of the qualifying experience for each 30 semester hours of the required education.

NOTE:  No substitution for the required experience.

NOTES

REQUIREMENTS:
If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. 


All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE


Please read instructions carefully and include all required documents when you submit your application.


No additional information will be accepted after the application has been submitted.

Selection Plan

Scores based on:  100% Evaluation of Education and Experience listed on the supplemental questionnaire.

***NOTE:  Names of eligible applicants can be made available to State agencies upon their request, immediately following the closing date and time.



OK.gov Policies | About OK.gov | Accessibility
© 2019 • The State of Oklahoma

Powered by JobAps