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Vital Records Specialist II

Recruitment #190917-E26B-02

Introduction

The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens. Our mission is to protect and promote health, to prevent disease and injury, and to cultivate conditions by which Oklahomans can be healthy.

OSDH is seeking a full time Vital Records Specialist II providing support to Vital Records. This is a classified position in state government, located in Oklahoma City, OK. OSDH offers a comprehensive Benefits Packageincluding a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependentsFor more information about the benefit allowance [click here]. The annual salary for this position is up to $36,000 based on education and experience.

Position Description:

Under the direction of the State Registrar of Vital Records, the Vital Records Specialist assists the public and data providers in registering confidential events, amending the facts of those events, and obtaining copies of official state birth and death certificates and other associated records.  Applicants will be expected to demonstrate critical thinking skills, ability to independently perform diverse and complex administrative tasks, assess, review and verify complex legal documents, prepare and provide written individualized written and/or oral instructions and provide written and oral responses to inquiries concerning legal requirements for document submission, documentation, and filing deadlines.

Physical Demands and Work Environment
This position is set in an office environment.  While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. 

 

 

STATE EMPLOYEE INFORMATION

IF YOU ARE A CURRENT OR FORMER PERMANENT, CLASSIFIED STATE EMPLOYEE, PLEASE APPLY TO THE “INTERNAL JOBS” LISTING HERE. DO NOT APPLY VIA THIS RECRUITMENT.

BASIC PURPOSE

Under the direction of the State Registrar of Vital Records, the Vital Records Specialist assists the public and data providers in registering confidential events, amending the facts of those events, and obtaining copies of official state birth and death certificates and other associated records.

LEVEL DESCRIPTORS

The Vital Records Specialist job family consists of four levels which are distinguished based on the complexity of the work assigned, the level of expertise required to perform specific job assignments, and the responsibility assigned for the supervision of others.
 
Level II:                
This is the career level where employees are assigned responsibilities at the full performance level for performing a full range of activities in providing services and assistance to clients and customers.  This includes responding to inquiries and requests for assistance related to a variety of requirements and coordination with other divisions or units as needed to provide required services or assistance.  Duties also include assisting in resolving various problems, obtaining clearances and researching laws to respond to complex and difficult inquiries; initiating correspondence requiring knowledge of agency or program procedures and policies, as well as developing and maintaining confidential or complex files. Employees will interpret and advise internal and external customers on departmental or program rules, regulations, and laws.

MINIMUM QUALIFICATIONS

Level II: 
Education and Experience requirements at this level consist of an associate’s degree and one year as a customer service representative or maintaining confidential records in an office environment PLUS two years as a customer service representative or maintaining confidential records in an office environment in vital records; or an equivalent combination of education and experience, substituting one year of the qualifying experience for each 30 semester hours of the required education.

NOTE:  No substitution for the required experience.

NOTES

REQUIREMENTS:
If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. 

All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE


Please read instructions carefully and include all required documents when you submit your application.


No additional information will be accepted after the application has been submitted.

Selection Plan

Scores based on:  100% Evaluation of Education and Experience listed on the supplemental questionnaire.

***NOTE:  Names of eligible applicants can be made available to State agencies upon their request, immediately following the closing date and time.



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