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Programs Field Representative

Recruitment #181003-H11A-I22

Introduction

ALL INTERAGENCY HIRES WILL BE REINSTATED AND BE REQUIRED TO SERVE A TWELVE MONTH PROBATIONARY PERIOD.

Announcement #: 18-H047
THIS ANNOUNCEMENT IS OPEN TO CURRENT OR FORMER DHS EMPLOYEES ONLY!
Organization: CW-KIDS Help Desk
Address: 2409 N Kelley Blvd, Oklahoma City, OK  73111
Travel
: Occasional

Job Description, essential functions:
Assists in meeting all Pinnacle measures by conducting ongoing data validation for all reports, charts, graphs, and DHS performance measures related to Pinnacle. Creates ad hoc reports and analyzes data for reports to DHS leadership, legislative bodies, field management, and stakeholders.

Job description, marginal functions:
Attend trainings required by law or the Pinnacle Plan. Provide support to CQI and other KIDS units. Perform data validation and testing as needed.

Preference:
Preference may be given to candidates with a Masters in Social Work or related field, &/or CW Supervisory experience.

BASIC PURPOSE

Positions in this job family serve as liaison between the state or area office of a large agency and field offices which are involved in the delivery of social services, juvenile services or rehabilitation services on a statewide basis.

LEVEL DESCRIPTORS

This job family consists of only one level and incumbent employees are responsible for performing all functions related to the position to which assigned. 

  • Regularly visits local offices in an assigned area of the state as a representative of the central agency headquarters and/or area offices to insure proper interpretation and uniform application of policies, procedures, rules and regulations of the agency, in such program areas as income maintenance, medical assistance, rehabilitative services, court-related and community services, child welfare services, or other human services or human resources programs.
  • Regularly conducts frequent on-site reviews of local records, files and other documents; personally observes work activities of local staff to determine quality and quantity of work performed; analyzes and evaluates both administrative program plans and operations on an on-going basis.
  • Prepares written reports and recommendations regarding the general status and progress of each local program for which responsible; presents findings about relevant problems or issues to the state office; as directed, conducts studies and investigations of unusual occurrences or special projects within the assigned program area.
  • Advises local administrators on all phases of program staffing, organization and management; conducts local on-site staff meetings and training sessions to provide information about program policies and procedures and to communicate relevant changes; counsels with local officials about needs and problems at the local level.

MINIMUM QUALIFICATIONS

Education and Experience required at this level consists of a master’s degree and three years of professional experience in social work, child support, adult protective services, child welfare,  early childhood development and education, guidance and counseling, nursing, intellectual disability, probation and parole, public administration, community-based prevention and diversionary youth services programs, juvenile justice, rehabilitation counseling, vocational evaluation or vocational rehabilitation; or an equivalent combination of education and experience, substituting one year of additional qualifying experience for each year of the required education.

SELECTIVE QUALIFICATIONS

The Department of Human Services has been authorized to utilize a Selective Qualification when interviewing applicants for this position.

Applicants must have three years of professional experience in Child Welfare Programs.

NOTES

Please read instructions carefully and include all required documents when you submit your application.

No additional information will be accepted after the application has been submitted.



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