CMSNet Systems Manager

Recruitment #200630-UNCB-54


The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens.The mission of the Department of Health is to promote, protect and improve the health of all Oklahomans through strategies that focus on preventing disease and injuries.

OSDH is seeking a full time CMSNet Systems Manager providing support to Health Resource Development Service. This is an unclassified position (PIN#34001364) in state government, located in OKC, OK  OSDH offers a comprehensive Benefits Packageincluding a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependentsFor more information about the benefit allowance [click here]. The annual salary for this position is up to $68,000.00 based on education and experience.

Position Description:  
This position serves as the systems manager for CMSNet and the QIES Data System, which is a major component of the statewide survey and certification program.  This position is responsible for the Centers for Medicare and Medicaid Services (CMS) federal suite of software application modules used to process survey, certification, complaint, licensure, assessment, enforcement, and quality assurance activities for 54 types of health care facilities statewide in accordance with state and federal regulations; coordinates the business and system aspects of CMSNet and the QIES data system between the CMS, the four Protective Health Service areas that utilize the system, and Office of Management and Enterprise Services  Information Services Division (OMES-ISD) staff in an environment composed of strategic cross-system dependencies; consults with CMS management staff and project managers, contractors, vendors, and end users to problem-solve application issues and enhance utility of the modules; trains staff on use of the system; and consults with and collaborates with end users in regard to system issues, updates, refinements and enhancements.

Duties include, but are not limited to:
- Independently manage and configure all modules integral to CMSNet and the QIES Data System, within these modules this position must administer 54 different facility types and 43 sets of facility regulations.  
- Research and acquire in-depth knowledge of the cross-system dependencies within the QIES Data System and between the QIES Data System and other CMSNet data systems that are related to Protective Health Services’ scope of work.
- Research and design business procedures and processes related to CMSNet and the QIES Data System so they are aligned between the four PHS service areas and applied in a logical, standardized manner that complies with federal requirements.
- Develop written policies and implement business processes and procedures across the four PHS services areas.
- In coordination with OMES-ISD staff ensure the security and integrity of the database. 
- Control and facilitate software security and integrity through the management of user profiles, access privileges, and the establishment and design of new user categories when appropriate.
- Collaborate with OMES-ISD staff, OMES Change Control Boards, and management staff in the PHS service areas to schedule software upgrades.  Compile project plans and monitor deployment to ensure upgrades to the system are scheduled efficiently, reliably, timely, and in appropriate succession. 
- Consult with CMS Regional Office Management Staff to ensure data integrity for areas of the system where Regional Office actions must be consistent with State actions.
- Consult with and provide professional expertise to PHS management staff on resource needs, business processes and workflow issues.
- Consult with and provide professional expertise to federal project managers, private entity software vendors, and end users to troubleshoot software application and technical specification issues to obtain solutions. 
- Serve as Oklahoma’s primary liaison and professional consultant to CMS project management staff and the AHFSA Technical Steering Committee which is the national technical expert panel for CMSNet and QIES Data System related issues. Work independently within the federal workgroups to review, analyze, and make recommendations for refinement and enhancement of the systems on behalf of the State.
- Act as an intermediary between CMS and Internal and external end users regarding technical issues and proposed system changes.  Collect feedback from end users and assist CMS in the development of new modules for states to use in day-to-day survey and certification activities.
- Develop training curriculum and serve as instructor on the use of ASPEN and other modules.  Research policy and system requirements and consult with management staff to define business practices and customize training criteria according to each independent facility type.
- Establish routine communications with end users so that staff in the four PHS service areas are appropriately notified of system issues including downtime, changes in regulation sets, new software functions, revised processes and procedures, and the addition of new application modules.
- Research metadata and report specifications and create customized reports for the QIES division and other PHS clients through the federal online reporting tool, QBIC. 
- Consult with the Office of Inspector General, the Oklahoma Health Care Authority, and other external entities that have an approved Data Use Agreement to define data needs and compile queries in QBIC to accommodate requests for personal health information.

Other Duties:
Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
Works effectively in team environment, participating and assisting their peers.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education and Experience
Requirements at this level consist of a bachelor's degree in business, management, or computer science and five years of experience working with a large or complex data and reporting collection system or an equivalent combination of education and experience.
SAS Experience preferred.

Knowledge, Skills and Abilities
Knowledge of:
- Standards and practices associated with large or complex data collection and reporting applications and integrated data management systems;
- Data privacy and security issues;
- Advanced problem solving techniques;
- Data analysis and interpretation of patterns, trends and outliers;
- Research techniques for software troubleshooting issues and software diagnostic testing techniques;
- Business policies and procedures related to large data processing applications, data collection, and reporting systems;
- Project management practices and techniques; and
- Curriculum development and training methods.

Ability is required to:
- Configure and manage the business side of a large, complex data and reporting system;
- Identify, prevent and troubleshoot problems related to large data processing applications and integrated data management systems;
- Utilize project management techniques to monitor compliance, develop schedules, organize priorities and follow-up;
- Interpret and analyze business processes associated with an integrated data management system;
- Provide configuration and troubleshooting assistance to software developers, federal project managers, and end users;
- Define problems, collect data, establish facts, and draw valid conclusions.
- Interpret and advise agency personnel, staff in health care entities and other end users on rules and laws governing operation of the data system;
- Develop policies, rules and regulations consistent with state and federal laws pertaining to administration and management  of a data system;
- Work autonomously and independently;
- Apply leadership and mediation skills in a group setting;
- Consult with management staff on resource needs, business processes and workflow issues.
- Communicate clearly and concisely, both orally and in writing;
- Establish and maintain effective working relationships; and
- Function competently using the Microsoft Office suite of products.


If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview.

All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.


Please read instructions carefully and include all required documents when you submit your application.

No additional information will be accepted after the application has been submitted.


Veteran's Preference Points Apply only for initial appointment in the Classified Service.

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