OMMA Compliance Program Manager

Recruitment #200318-UNCE-125

Introduction

The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens. The mission of the Department of Health is to promote, protect and improve the health of all Oklahomans through strategies that focus on preventing disease and injuries.

OSDH is seeking a full-time Compliance Program Manager providing support to the Oklahoma Medical Marijuana Authority. This is an unclassified position in state government, located in Oklahoma City. OSDH offers a comprehensive
Benefits Packageincluding a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependentsFor more information about the benefit allowance [click here]. The annual salary for this position is up to $80,000 based on education and experience.

Position Description:
The OMMA Compliance Program Manager is responsible for providing direction to a team of OMMA compliance inspectors and OSHD sanitarians responsible for implementing and enforcing state laws and agency rules. The Compliance Program Manager works with OMMA leadership to identify and prioritize critical aspects of OMMA compliance. This position will have full responsibility for carrying out all aspects for OMMA Compliance required under the Oklahoma Medical Marijuana Authority specified in SQ788 and subsequent legislation. The OMMA Compliance Manager works closely with law enforcement, municipalities, agencies, OSDH legal counsel and other divisions to determine the best approach for ensuring compliance. The position is the direct supervisor of OMMA compliance inspectors and investigators, and monitors assignments for completeness. The position is responsible and accountable for ensuring compliance with all mandated activities and time frames applicable to the OMMA; recognizes and elevates priority compliance issues immediately; effectively and regularly communicates with multiple levels of staff, law enforcement, and partners; establishes and monitors program compliance with performance targets; conducts planning for the program for the current year through five years in the future; participates in established quality improvement activities with the Department and ensures staff follow-through on mandates and performance targets. This is a key leadership position in the OMMA, and is recognized as one of the authority representatives and expert consultants for OMMA responsibilities mandated by statute.

Duties include, but are not limited to:
• Plan, develop and organize work necessary for completion of inspections of OMMA commercial licenses where applicable, to include proper documentation, tracking, monitoring, investigating, training, adherence to protocols and procedures, and thorough record-keeping.
• Oversee and assure compliance across all areas of the program and provide reconciliation for documents, as well as provide training and procedural manuals at on-boarding to establish and ensure consistent, standard operations.
• Supervise lead staff responsible for direct supervision for inspections, complaint investigations and violation citation issuance.
• Advise program staff and other interested groups of the proper interpretation and application of agency rules and policies.
• Provide training and feedback to all direct report staff, which may include the development of hands-on or field training.
• Review staff reports, administrative audits, program activities and other information to evaluate program effectiveness and ensure quality controls are in place.
• Develop and maintain sound personnel policies and practices for the program in accordance with agency policy.
• Monitor rules, mandates, contracts, and assure program compliance.
• Identify current and future resources and statutory changes needed to ensure the program operates efficiently.
• Provide rule language and feedback, develop subsequent procedures, and train new staff on the guidelines set forth in law and rule.
• Regularly monitor findings for quality control and promptly develop direction and strategies for non-compliance; regularly interface with law enforcement and other partners on appropriate findings, and promptly escalate priorities as necessary.
• Review all statutory and rule regulations related to program to ensure best practices are being maintained.
• Respond to inquiries in a timely manner.
• Participate in program analysis, including the analysis of problems and needed actions.
• Review and analyze information from studies and projects for immediate and long-range program development.
• Coordinate and participate in data gathering and analysis for the purposes of quality measures, feasibility assessments and staffing plans.
• Develop controls to assure accountability for program operation, policy implementation and the maintenance of efficiency for the compliance program.
• Prepare, write, review, and present reports for senior leadership and/or the general public that communicate program outcomes, and trends.
• Maintain knowledge and awareness of current trends and developments related to medical marijuana enforcement and compliance efforts.
• Consult on formulation of policies, procedures and standards for all programs under OMMA, and participate in such development with law enforcement and other partners as appropriate.
• Develop and recommend policies, rules and regulations.
• Advise Director, Assistant Director, Senior Leadership and the Commissioner on compliance issues and concerns; develop solutions and direct responses to problem situations.
• Consult on the administration and enforcement of laws and rules for OMMA.
• Consult on the development of rules with regulated entities and advisory boards, as well as law enforcement, municipalities, agencies, OSDH legal counsel and other divisions.
• Maintain effective working relationships with advisory groups, law enforcement, municipalities, agencies, OSDH legal counsel and other divisions, and other organizations as needed.
• Ensure a productive, responsive, collaborative and team-based work environment.
• Develop and maintain sound personnel policies and practices.

Education and Experience
Bachelor’s degree in business administration, agricultural science, environmental science, criminal justice, public administration, public health, or closely related field, and 5 years of professional experience and knowledge of supervisory principles and practices. Substitution of each year of education may be substituted for years of experience in law enforcement, development or oversight of a compliance or regulatory program, and/or administrative program oversight. Preference qualification will be given to candidate with law enforcement or regulatory compliance program experience.

Knowledge, Skills and Abilities
Knowledge in regulatory program, operational procedure adherence, rules pertaining to state laws and mandates, inspection techniques and protocols, enforcement methods, compliance strategies, administrative process, rules and regulations governing establishments, administrative principles and practices, including data analysis, ad hoc research, program management and business administration. Skills in written and verbal communication, relationship building, time management, leadership, performance evaluation, reporting, public speaking, decision making, attention to detail, teamwork, planning, computer skills, and multi-tasking. Experience in developing and/or implementing enforcement policies and procedures, conducting investigations, case file development, leading teams, testifying to support investigations.

Physical Demands and Work Environment
Work is typically performed in an office setting with a climate controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms.  This position requires long period of sitting and daily use of computer and phone. Moderate (20-30%) in state required. Applicants must be willing to perform all job-related travel associated with this position.

NOTES

REQUIREMENTS:

The OSDH in conjunction with Oklahoma Medical Marijuana Authority - OMMA shall not employ an individual if any of the following circumstances exist:
 
a)The individual has a direct or indirect interest in a licensed medical marijuana business; or

b)The individual or his or her spouse, parent, child, spouse of a child, sibling, or spouse of a sibling has an application for a medical marijuana business license pending before the Department or is a member of the board of directors of a medical marijuana business, or is an individual financially interested in any licensee or medical marijuana business.

 

If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview.

All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE


Please read instructions carefully and include all required documents when you submit your application.

No additional information will be accepted after the application has been submitted.

 

 

Conclusion

Veteran's Preference Points Apply only for initial appointment in the Classified Service.