|Department||State Department of Health|
|Date Opened||11/4/2019 08:00:00 AM|
|Filing Deadline||11/18/2019 11:59:00 PM|
|Salary||Up to $53,092.00 based on education and experience.|
|Full or Part Time||
The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens. Our mission is to protect and promote health, to prevent disease and injury, and to cultivate conditions by which Oklahomans can be healthy.
OSDH is seeking a full time Quality Improvement Coordinator. This is a classified position (PIN 34000785) located in Oklahoma City, OK. OSDH offers a comprehensive Benefits Package, including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents. For more information about the benefit allowance [click here]. The annual salary for this position is up to $53,092.00 based on education and experience.
The primary purpose of this position is to assure an environment and culture of continuous quality improvement (QI) for all programs, projects, and activities initiated in the agency as well as provide technical assistance and support to county health departments in their preparation for accreditation and central office reaccreditation. The overall mission of plans, goals, and projects/programs is to improve population health in the state and to improve agency efficiency. This position is key in supporting county level and statewide health department accreditation efforts.
Position Responsibilities / Essential Functions
• Utilizes the Plan, Do, Study, Act (PDSA) nationally recognized framework and other efficiency frameworks to develop and implement quality improvement training and practices to enhance agency efficiency and effectiveness through streamlined processes and improved customer service.
• Provides specialized training and technical assistance to agency staff in quality improvement tools such as affinity and fishbone diagrams, force field analysis, prioritization matrix, Gantt charts, etc. to improve agency programs and services; offers continued consultation as programs and projects undergo short and long term efforts to improve operations.
• Develops assessment tools to determine project needs, analyze information, and builds improvement plans for each program and service area of the agency.
• Coordinates the planning, development, implementation, and evaluation of the quality improvement plan for the Oklahoma State Department of Health.
• Maintains the Quality Improvement dashboard within SharePoint to assure QI projects align with agency priorities and communicate lessons learned.
• Serves as a consultant and subject matter expert in regard to quality improvement and performance management from planning through evaluation.
• Provides technical assistance to central office staff in identifying and uploading documents that demonstrate the health department’s conformity with the Public Health Accreditation Board (PHAB) standards and measures.
• Maintains SharePoint Accreditation Center documents and tracking systems for use by County Health Department Regional Directors and Accreditation Coordinators preparing documentation for PHAB Accreditation.
• Promotes a culture of continuous quality improvement through staff engagement and empowerment and building and sustaining relationships with internal customers such as state and county health department leadership and staff.
• Interacts with and provides technical assistance to internal customers such as state and county health department leadership, program directors and staff.
• Collaborates with agency leadership as well as national and state peer learning networks on various quality improvement and performance management initiatives and work groups.
• Facilitates meeting and reporting schedules for the development, implementation, and evaluation of performance measures related to agency and statewide priorities.
• Communicates across the agency on continuous quality improvement processes to create a culture of quality improvement within the agency.
• Communicates lessons learned, project findings, progress and results of ongoing QI efforts to agency staff through: QI Council minutes, Monthly Leadership Meetings, including monthly Regional Director’s meetings; IRENE Intranet; Board of Health Meetings; Storyboards; and Submissions to Model Practice exchanges such as NACCHO and PHQIX.
• Researches and identifies national best practices and promising practices or similar governmental agencies around continuous quality improvement and performance management.
• Coordinates gathering of data to identify problems, develops informed solutions based upon data and analysis, and monitors and measures results and implementation planning to continually make improvements over time.
• Prepares, reviews, and presents complex data analysis and reports that communicate the change needs and impact of the improvement strategies or outcomes related to agency and statewide priorities.
• Maintains knowledge and awareness of current trends and developments within the public health and performance improvement fields to align performance strategies to agency and statewide priorities.
Physical Demands and Work Environment:
Work is typically performed in an office setting with a climate controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position requires long period of sitting and daily use of computer and phone.
Travel is required.
IF YOU ARE A CURRENT OR FORMER PERMANENT, CLASSIFIED STATE EMPLOYEE, PLEASE APPLY TO THE “INTERNAL JOBS” LISTING HERE. DO NOT APPLY VIA THIS RECRUITMENT.
Positions in this job family are assigned responsibilities for assessment, planning, implementation, and evaluation of health education/promotion programs.
The Health Educator job family consists of three levels, which are distinguished by the complexity of the duties performed, the depth and breadth of accountability, and the level of expertise required for completion of assigned tasks.
This is the specialist level where incumbents are assigned advanced level responsibilities for assessing, planning, implementing, and evaluating health education programs such as serving as a team leader or lead worker on specific projects, programs, or activities.
Education and Experience requirements at this level consist of a bachelor’s degree in Health Education, Health Promotion, Community Health, School Health Education, Health Studies, Nutrition, Health Behavior, or Nursing PLUS one year of experience in public health education or community development.
Some positions may require that the education and/or experience or the certification may be in a specific area.
If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview.
All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.
FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE
Please read instructions carefully and include all required documents when you submit your application.
No additional information will be accepted after the application has been submitted.
Scores based on: 100% Evaluation of Education and Experience listed on the supplemental questionnaire.
***NOTE: Names of eligible applicants can be made available to State agencies upon their request, immediately following the closing date and time.