|Department||Employment Security Commission|
|Date Opened||10/31/2019 08:00:00 AM|
|Filing Deadline||11/18/2019 11:59:00 PM|
|Salary||Annual Hiring Rate: $30,465.79/ Bi-Weekly hiring Rate: $1,171.76/ Hourly Hiring Rate: $14.65|
|Full or Part Time||
This position is located at the Durant ‘Oklahoma Works/American Jobs’ Center.
Annual Hiring Rate: $30,465.79***
Bi-Weekly hiring Rate: $1,171.76***
Hourly Hiring Rate: $14.65
***These rates are based on a 40-hour work week. However, this Temporary appointment will be limited to 25 hours per week and 999 hours in a twelve month period.
General Job Description
Responsible for: Greet and direct incoming customers; answer and direct incoming telephone calls.
Duties may include:
Assess customer’s needs; provide services information to the customer; Answer customer’s questions; look up customer in Oklahoma Job Match; Notify specific staff member(s) of specialized services or intensive services needed ; Work in resource area helping customers register, file for Unemployment Insurance benefits, produce resumes and/or do work searches; other duties as assigned
Applicants must have a high school diploma or GED, some college preferred;
Minimum 1 year experience in customer service skills – able to work with difficult customers; Professional telephone etiquette – able to work with difficult customers; Keyboarding & computer software skills – Microsoft Word, internet, email; Verbal/written communication skills; Ability to work alone or with others as a contributing team member; Ability to multi-task; be willing to work Monday thru Friday between 8 am and 5 pm, or as needed.
***Annual Hiring Rate is for 40 hours / week but the maximum hours worked in 1 week will be no more than 25 hours.
“THE OKLAHOMA EMPLOYMENT SECURITY COMMISSION IS AN EQUAL OPPORTUNITY EMPLOYER.”
Veteran’s preference points apply only for initial appointment in the classified service.