Positions in this job family are assigned responsibilities involving the planning, development, direction and implementation of programs for the education, treatment, training, care, custody, social rehabilitation or development of youths or adults in a state school, children’s center, institution or facility, or for the quality assurance programs for an institution or agency providing health care and related services. Employees are assigned overall responsibility for a program or department, including developing policies and procedures and performing evaluation of services.
The functions within this job family will vary by level, but may include the following:
Plans, organizes, directs and supervises activities concerned with the daily environment and health care services within an institution or agency.
Coordinates activities with other programs and integrates assigned programs into the overall institutional program.
Participates in planning and implementing new programs, services or projects; monitors and evaluates progress and results; recommends changes.
Develops and conducts research programs; prepares statistical studies and reports on operations and administration of programs.
Directs or participates in various committees related to the delivery of health care programs and support services.
Interprets policies and procedures and directs their implementation through appropriate operating practices and procedures.
Coordinates new and existing healthcare software to assure quality; recommend changes to software.
Functions as the Administrator on Duty.
KNOWLEDGE, SKILLS, & ABILITIES
Level I: Knowledge of principles and methods of group care of institutionalized youth; of needs and behavior patterns of youths and/or adults; of current social, economic and health problems associated with deprived, delinquent or emotionally disturbed youth; of federal, state and local laws, rules and regulations of the treatment programs; and of the principles and methods of agency administration, program interpretation, supervision, casework and group work activities relating to deprived, delinquent or emotionally disturbed youth. Ability is required to exercise good judgment in evaluating situations and making sound decisions; to establish and maintain effective working relationships with others; to communicate clearly and concisely, both orally and in writing; to organize efficiently.
Level II: Knowledge of institutional or correctional health care standards and practices; of laws, regulations and rules concerning institutional or correctional health care services; of public health administration; of educational techniques and principles; and of basic data gathering methods and statistical analysis. Ability is required to establish and maintain effective working relationships with others; to communicate clearly and concisely, both orally and in writing; to plan and conduct training or education programs; and to evaluate health care services; and to solve problems.
Level III: Knowledge of agency policies and procedures; of state and federal laws related to assigned programs; of administrative principles and practices; of human service and human resource programs; of report writing; of Management By Objectives; of systems theory; of the dynamics of human behavior and behavior modification; and of supervisory principles and practices. Required abilities include those identified in Level I and II plus ability to coordinate organizational units; and to write behavioral objectives and prescriptive individualized program plans.
The Institutional Program Coordinator job family consists of three levels which are distinguished by the complexity of assignments, the level of expertise required to perform the duties assigned, and independent decision making authority.
Level I: This is the first level of administrative supervision in this job family, where employees are assigned responsible duties in the planning, development and direction of treatment programs for institutionalized children and/or adults, including coordination of activities with other programs and integration of the cottage milieu into the overall institutional program. In this role, employees will function as the administrative representative on a treatment team, will counsel with youth and guardians regarding behavior and future goals, and will conduct regular inspections of living units to ensure proper standards of care, custody and cleanliness as mandated by the appropriate accrediting body.
Level II: This is the specialist level of this job family, where employees are assigned responsibility for developing and implementing the quality assurance and performance improvement programs related to the delivery of health care and other services in a state school, children’s center, correctional institution or other facility. Employees will review and evaluate health care, program and support services; make recommendations for improvements; coordinate with medical personnel and program coordinators to correct deficiencies and formulate improvements; review client and employee grievances concerning service delivery; conduct investigations; assess need for specialized health education and intervention programs, and assist in scheduling such programs; and may evaluate departmental quality assurance programs.
Level III: This is the senior level of administrative supervision for this job family, where employees are assigned as a unit manager, planning and directing unit programs and services, or as a department manager involved in planning, review, development, implementation and coordination of assigned programs and operations. Assigned duties include supervising direct care staff, paraprofessional and professional staff; coordinating and integrating department activities and programs with other programs within the institution or facility; and providing advice and assistance in the development of referral plans to assist other professionals in handling cases.
Level I: Education and Experience requirements at this level consist of a bachelor’s degree and three years of experience working with youth in a residential facility, including two years in a supervisory capacity OR an equivalent combination of education and experience, substituting one year of the qualifying experience for each year of the required education.
Level II: Education and Experience requirements at this level consist of a bachelor’s degree in public health administration, social work, nursing, guidance and counseling or a closely related field and three years of professional experience in health care, social services, counseling and guidance, or institutional programs OR certification as a Physician’s Assistant by the Oklahoma State Board of Medical Examiners and three years of experience as a physician’s assistant, including one year in a supervisory capacity OR possession of a valid Oklahoma license as approved by the Oklahoma State Board of Nurse Registration and Nursing Education to practice professional nursing and four years of experience as a registered nurse, including one year in a supervisory capacity OR an equivalent combination of education and experience.
NOTE: A temporary license issued by the Oklahoma State Board of Nurse Registration and Nursing Education will be accepted so long as the temporary license remains valid. However, a valid permanent license must be obtained prior to the expiration of the probationary period.
Level III: Education and Experience requirements at this level consist of a bachelor’s degree in business or public administration, social work, psychology, sociology, education, human relations, human resources, nursing, nursing education or health and three years of professional experience in health care, social services, counseling and guidance or institutional management, including two years in an administrative or supervisory capacity OR an equivalent combination of education and experience OR possession of the qualifications to be a Qualified Mental Retardation Professional as defined in the Conditions of Participation for Intermediate Care Facilities for the Mentally Retarded, Code of Federal Regulations, 42 Subpart D, CFR 483.430 (a) and (b)(5) and two years of experience in health care, social services, counseling and guidance or institutional management in an administrative or supervisory capacity.
NOTE: There is no substitution allowed for the required two years of experience in an administrative or supervisory capacity.
Applicants must be willing and able to fulfill all job-related travel normally associated with this position.
Applicants must be willing to be subject to call 24 hours a day, 365 days a year.
Some positions may require the experience or education to be in a specific area.
Some positions may require possession of the qualifications to be a Qualified Mental Retardation Professional.
CLASS: Z26A; EST: 9/10/2007; REV: 7/2/2012 7:45:00 AM;
CLASS: Z26B; EST: 9/10/2007; REV: 7/2/2012 7:45:00 AM;
CLASS: Z26C; EST: 9/10/2007; REV: 7/2/2012 7:45:00 AM;