Positions in this job family are assigned responsibilities involving providing professional services to child care facilities, families and children. Services include on-sight monitoring of child care facilities to ensure compliance with licensing requirements; reviewing and recommending/approving case actions; and investigating complaints involving violations of the Oklahoma Child Care Facilities Licensing Act and violations of licensing requirements, including abuse and neglect of children in both licensed and unlicensed facilities; and assisting child care providers in meeting minimum requirements and attaining optimum quality by providing on-going technical assistance and consultation to the facility.
TYPICAL FUNCTIONS
The functions within this job family will vary by level, but may include the following:
Manages a caseload and monitors and assesses child care facilities to ensure compliance with licensing requirements and certification criteria for the differential quality rate and special needs rate for children with disabilities; collaborates with various Indian Tribal licensing units to jointly monitor facilities licensed by DHS.
Investigates complaints involving violations of the Oklahoma Child Care Facilities Licensing Act and violations of licensing requirements; coordinates with child welfare to jointly investigate complaint allegations of physical abuse and/or neglect of children in both licensed and unlicensed facilities.
Assists child care providers in meeting licensing requirements and attaining optimum quality through on-going technical assistance, consultation and training.
Evaluates case history and recommends issuance or denial of initial license or the renewal or revocation of an existing license; may recommend an injunction or emergency closure order based on degree of risk to children; prepares and coordinates legal documents for administrative and court hearings and may appear as an expert witness.
Provides information and consultation regarding licensing services and child care options to individuals, groups and families seeking child care; prepares facilities records for viewing by the public in accordance with the Open Records Act.
KNOWLEDGE, SKILLS, & ABILITIES
Level I:
Knowledge of laws, rules, regulations, policies and procedures as they pertain to the administration of the Oklahoma Child Care Facilities Licensing Act; of social work and early childhood theory and practice; of case management methodology; of emotional, physical and mental need of children and families; of community resources; of complaint and child abuse investigation techniques; and of sensitivity to cultural diversity. Ability is required to make decisions based on available data and adopt appropriate courses of action; to provide casework management; to communicate effectively; to develop, evaluate and modify a plan of correction on an ongoing basis; to establish and maintain uniform, accurate and timely case records; to write reports; to develop and utilize community resources; and to react promptly and appropriately in any instance of reported or suspected violation of child care licensing requirements.
Level II: Knowledge of laws, rules, regulations, policies and procedures as they pertain to the administration of the Oklahoma Child Care Facilities Licensing Act; of social work and early childhood theory and practice; of case management methodology; of emotional, physical and mental needs of children and families; of community resources; complaint and child abuse investigation techniques; and of sensitivity to cultural diversity. Ability is required to make decisions based on available data and adopt appropriate courses of action; to provide casework management; to communicate effectively, both orally and in writing; to develop, evaluate and modify a plan of correction on an ongoing basis; to establish and maintain uniform, accurate and timely case records; to write reports; to develop and utilize community resources; and to react promptly and appropriately in any instance of reported or suspected violation of child care licensing requirements.
Level III:
Those listed at Level II, plus ability to interpret and apply policies and procedures, rules and regulations, and to organize, monitor and direct the work of others.
Level IV:
Knowledge of laws, rules, regulations, policies and procedures as they pertain to the administration of the Oklahoma Child Care Facilities Licensing Act; of social work and early childhood theory and practice; of case management methodology; of emotional, physical and mental needs of children and families; of community resources; of complaint interviewing and child abuse investigation techniques; of cultural diversity; and of supervisory principles and practices. Ability is required to provide crisis intervention and respond to volatile situations; to establish and maintain effective working relationships with others; to mediate with providers in order to resolve problems; to make decisions based on available data and adopt appropriate courses of action; to provide casework management, to communicate effectively, both orally and in writing; to develop, evaluate and modify a plan of correction on an ongoing basis; to establish and maintain uniform, accurate and timely case records; to write reports; to develop and utilize community resources; and to react promptly and appropriately in any instance of reported or suspected violation of child care licensing requirements.
LEVEL DESCRIPTORS
This job family consists of four levels which are distinguished by the level of complexity and diversity of the specific job assignments, the extent of responsibility assigned, the expertise required for the completion of the duties assigned, and the responsibility assigned for providing leadership to others.
Level I:
This is the basic level where employees are assigned beginning level child care licensing activities in a training status to build their knowledge and abilities in providing licensing services to clients. In this role they will be assigned tasks which involve managing a caseload of moderate complexity, learning to conduct on-site monitoring of facilities to evaluate compliance with licensing requirements for children in child care, approving plans of correction with supervisory review and consultation, and working cooperatively with state and local fire, health and zoning officials and federal food program sponsors. Employees at this level receive complaint intakes and complete complaint investigations under the direction of Level IV Licensing Specialists and learn to initiate procedures to close a child care facility if children are in immediate danger. Learn procedures for issuance or denial of initial license, renewal or revocation of a license. With Level IV guidance, initiates procedures and works with district attorney and law enforcement entities when children are in immediate risk. Additional duties include preparation of reports pertaining to emergency closure orders and/or injunctions for closure of unlicensed facilities, and participation in training sessions, individual conferences, case staffings and group meetings; also attends workshops to stay abreast of current trends in child care services; reads and maintains reference materials such as professional publications and handbooks to remain current in job practices.
Level II: This is the full performance level where employees perform Child Care Licensing Specialist duties which include receiving complaint intakes and completing investigations of violations of licensing requirements, assesses conditions of facilities, makes decisions on degree of risk of harm to children in care with supervisor consultation, initiates procedures to close the child care facility if children are in immediate danger, coordinates with law enforcement entities and the district attorney’s office regarding criminal activity. Recommends issuance or denial of an initial license, the renewal or revocation of a license or temporary permit, emergency closure order based upon an evaluation of the record, compliance history and degree of risk to children. Additional duties include preparing and coordinating reports and legal documents for presentation to the court; attending court hearings and providing testimony; informs court of agency policies and procedures and may be an expert witness in certain situations. Develops, provides and arranges training or services to child care facilities to assist them in meeting licensing requirements. Assists in the planning of statewide professional conferences. Coordinates training or services in response to special circumstances such as SIDS death, a natural or man-made disaster or other crisis. Represents the agency in the community including public speaking or participation on committees, task forces, or advisory boards. Promotes public awareness of quality child care and the Oklahoma Child Care Facilities Licensing Act.
Level III:
This is the specialist level where employees are designated as lead workers or back-up supervisors to Level I or Level II employees. Responsibilities include assigning caseloads, providing training in caseload principles and practices and ensuring compliance with federal and state regulations and agencies policies, procedures and practices. Employees at this level will provide casework services at all levels of difficulty and complexity.
Level IV:
This is the leadership level where employees provide direct supervision to lower level licensing specialist. Positions at this level provide direct staff supervision, hold individual conferences with staff, review case records and correspondence to verify compliance with agency policies and procedures, and gives final approval for permit and license issuance, or make recommendation to State Office on license denial or revocation. Positions act as a direct supervisor and interview and hire child care licensing specialist; maintain personnel records and complete performance evaluations; orient new staff and develop and administer in-service training programs and conduct staff meetings. Positions will also review and analyze statistical reports; participate in the ongoing development of division and program policies and procedures including the implementation and evaluation of pilot programs; communicate policy changes to staff; may assist in development and implementation and evaluation of pilot programs; communicate policy changes to staff; may assist in development and implementation of child care requirements. Prepare correspondence and reports; monitor and analyze information in case records and other records as designated; answer inquiries from individuals, agencies and the general public.
MINIMUM QUALIFICATIONS
Level I: Education and Experience requirements at this level consist of a bachelor’s degree.
Level II: Education and Experience requirements at this level consist of a master’s degree in early childhood education, child development or social work; or a bachelor’s degree in early childhood education, child development or social work and one year of professional level experience in child care licensing, early childhood education or social work; or a bachelor’s degree and two years of professional experience in child care licensing, early childhood education, social work, or in a licensed childcare or formal early childhood setting.
Level III: Education and Experience requirements at this level consist of those identified in Level II plus one year of professional experience in child care licensing.
Level IV: Education and Experience requirements at this level consist of those identified in Level III plus two years of professional experience in child care licensing.
SPECIAL REQUIREMENT
Applicants must be willing and able to perform all job-related travel normally associated with this position.
Applicants must be willing to work nights and weekends when required.
CLASS: H24A; EST: 8/22/2007; REV: 7/2/2012 7:45:00 AM;
CLASS: H24B; EST: 8/22/2007; REV: 7/2/2012 7:45:00 AM;
CLASS: H24C; EST: 8/22/2007; REV: 7/2/2012 7:45:00 AM;
CLASS: H24D; EST: 8/22/2007; REV: 7/2/2012 7:45:00 AM;
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