Positions in this job family are assigned responsibilities involving the administration and direction of a telecommunications information technology program and related systems. This may include direction of a radio communications system, computer network system, or similar system for a state agency or the direction of a multi-agency telecommunications or information technology program including long-range planning for future program direction and goals.
The functions within this job family will vary by level but may include the following:
Plans, develops and implements radio, telephone, computer or other telecommunications or information technology programs and networks for an agency or for multiple agencies under the state telecommunications plan; establishes and projects systems requirements; develops long-range plans, and determines staffing, budget and other requirements.
Confers with agency users, representatives of other agencies and political subdivisions and others to determine requirements for radio, telephone, computer and other telecommunications services; coordinates requirements with technical staff, contractors, vendors or others as needed to develop a plan of approach and provide for implementation of required tasks and activities.
Directs and reviews competitive bidding and other requirements for the procurement of communications equipment, preparation of specifications, completion of selection process and other actions; supervises the billing process for telecommunications changes, accounting, chargeback and auditing activities.
Serves as liaison with contractors, telephone companies, and others providing telecommunications goods and services; monitors purchasing, leasing and rental of equipment and services.
Directs the operation and maintenance of a digital and information carrier system, including high band VHF mobile networks, computer enhanced mobile radio systems, repeater sites and base stations; negotiates site acquisitions and coordinates telecommunications requirements with other state and federal agencies, including the Federal Communications Commission, Federal Aviation Agency and Civil Defense.
Develops and directs training programs for both staff and volunteer personnel; conducts periodic tests and exercises of telecommunications networks.
Represents the agency or state at national, professional or other meetings or functions concerning telecommunications requirements and activities.
KNOWLEDGE, SKILLS, & ABILITIES
Level I: Knowledge of communications networks and telecommunications theories; of various telecommunications equipment, including radios, telephones, microcomputers or other related devices; of electronic theories; of computer systems related to telecommunications networks; of procurement rules and regulations; and of budgeting and accounting procedures. Ability is required to analyze telecommunications requirements; to evaluate the capabilities and performance of telecommunications systems; to establish and maintain effective working relationships with others; and to communicate effectively.
Level II: Those identified in Level I.
Level III: Those identified in Level II plus demonstrated ability to direct the work of others.
Level IV: Those identified in Level III.
The Information Systems Network Administrator job family consists of four levels which are distinguished based on the size and scope of responsibilities, the complexity of assigned duties and the experience required to direct assigned functions.
Level I: At this level employees are assigned responsibilities involving the administration of a telecommunications or information technology program and related systems which is limited in size and scope. This includes a program in a district or geographical location, in a state institution or facility, at a small agency, and similar programs. Responsibilities may include direction or supervision of a small staff, of contractors or vendors, or of others performing work within the area of responsibility and will include overall responsibility for the telecommunications program within the assigned area or facility.
Level II: At this level employees are assigned responsibilities involving the administration of a telecommunications or information technology program of moderate size and scope or assisting in the administration of a program which is large in size and scope.
Level III: At this level employees are responsible for the administration of a telecommunications or information technology program which is large in size and scope. This includes a program in a large agency which has statewide application.
Level IV: At this level employees are assigned responsibilities involving professional management and support for telecommunications or information technology systems and networks used by multiple state agencies.
Level I: Education and Experience requirements at this level consist of a bachelor’s degree and two years of experience in the operation or maintenance of a telecommunications network; or an equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of the required education; or completion of a technical school or vendor training in the area of Computer Operations/Networking Technology; or professional certification such as A+, MCSE and CNA.
Level II: Education and Experience requirements at this level consist of those identified in Level I plus one additional year of qualifying experience.
Level III: Education and Experience requirements at this level consist of those identified in Level II.
Level IV: Education and Experience requirements at this level consist of those identified in Level II.
Some positions may require education, experience or certification in a specific type of telecommunications work or certification or licensing in a specific type of communications.
CLASS: B22A; EST: 8/22/2007; REV: 7/2/2012 7:45:00 AM;
CLASS: B22B; EST: 8/21/2007; REV: 7/2/2012 7:45:00 AM;
CLASS: B22C; EST: 8/21/2007; REV: 7/2/2012 7:45:00 AM;
CLASS: B22D; EST: 8/21/2007; REV: 7/2/2012 7:45:00 AM;