Under direction, participates in the analysis, development, modification, installation, backup, testing and maintenance of operating systems software and storage.
Essential Job Functions
Essential job functions are fundamental, core functions common to positions in a classification. They are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are designed to be descriptive and not restrictive, incumbents may complete one or all of the job duties listed or tasks of similar kind not specifically listed here.
Delivers information technology consulting services to departments within the District.
Assists in the planning and development of computer systems within a department.
Supports operations of a virtualized environment.
Directs the implementation and maintenance of computer systems.
Prepares contract and purchase specifications for departmental computer hardware and software purchases.
Manages specific departmental systems including identification, diagnosis, and resolution of day-to-day hardware and software operational problems.
Manages security and backup of computer systems as required.
Represents department on various ad hoc and standing committees.
Manages the implementation and maintenance of departmental computer networks including providing access to various authorized databases.
Participates in the ongoing training and development of subordinate information technology staff.
Evaluates vendor-supplied software packages and makes recommendations to IT management.
Modifies, installs and prepares technical documentation for system software applications.
Modifies, installs and prepares technical documentation for storage management software and hardware.
Modifies, installs and prepares technical documentation for backup and recovery systems to meet high availability and mission-critical business needs.
Diagnoses, isolates and de-bugs software and hardware problems.
Other Job Functions
Participates in research, evaluation and implementation of prototypes of new products and services.
Provides after hours and weekend support when required.
Performs other duties as assigned.
Work is performed in a typical office environment and requires the use of standard office equipment including computers.
Desirable Knowledge, Skills and Abilities
Considerable knowledge of the operating characteristics, capabilities and limitations of software including operating systems, programming languages, application software, utility software, proprietary programming products and database management systems.
Considerable knowledge of the operating characteristics, capabilities and limitations of computer hardware systems including peripherals and storage hardware.
Ability to analyze information technology problems and issues and to recommend effective short- and long-term solutions.
Ability to work effectively with other information technology personnel, user groups, vendors, and consultants.
Ability to communicate effectively, orally and in writing.
Minimum Qualification Requirements
Graduation from a four-year accredited college or university majoring in information technology, computer science or a closely related field and four years of experience in the installation, configuration and maintenance of operating systems.
Graduate study in the designated fields may be substituted for experience on a year-for-year basis to a maximum of two years. Full-time paid experience in the installation, configuration and maintenance of operating systems may be substituted for the required education on a year-for-year basis.
Two years of service with the District as a Systems Analyst or an IT Support Coordinator.
Civil service status in one of the foregoing classifications.