Metropolitan Water Reclamation District of Greater Chicago

Under direction, ensures network capacity and future network requirements; plans hardware and communications facilities; ensures compatibility of software and hardware products.  Supervises the acquisition, installation and maintenance of remote hardware and software.

Essential job functions are fundamental, core functions common to positions in a classification.  They are not intended to be an exhaustive list of all job duties for any one position in the class.  Since class specifications are designed to be descriptive and not restrictive, incumbents may complete one or all of the job duties listed or tasks of similar kind not specifically listed here.

• Supervises the planning, design, procurement, installation, and performance of the wide/local area network configuration and associated hardware and software.
• Supervises the planning, design, procurement, installation, and performance of voice communication system hardware and software.
• Troubleshoots and resolves wide/local area network and voice communication issues and anticipates and resolves potential future problems.
• Analyzes technology risks and security risks and notifies supervisor if warranted.
• Assists in the planning, design, procurement, installation, and performance of Windows client/server system hardware and software.
• Develops and maintains budget for unit; assists in planning and administering section budget.
• Supervises the maintenance and support to voice and data communication network hardware and software.
• Reviews products and resolves problems with outside vendors and technical personnel.
• Plans and implements wide area network configuration and associated hardware and software.
• Supervises telecommunications support for all District locations.
• Supervises the support of data network including the installation, maintenance, troubleshooting and design of wide area network.
• Provides maintenance support to voice communication network hardware.
• Assigns, supervises and reviews work; ensures staff compliance with District policies and procedures including Personnel Rules and Administrative Procedures; completes performance reviews; addresses employee complaints and grievances; may recommend employment actions such as hiring, transfer, suspension, promotion or discharge.
• Monitors or tracks project milestones and deliverables.

• Participates in research, evaluation and implementation of prototypes of new products and services.
• Provides training to subordinates.
• Provides after hours and weekend support when required.
• Performs other duties as assigned.

Work is performed in a typical office environment and requires the use of standard office equipment including computers.

• Extensive knowledge of computer architecture, operating systems and computer languages.
• Extensive knowledge of local area networks, wide area networks and distributed database systems.
• Extensive knowledge of communications equipment and associated operating systems.
• Some knowledge of the principles, practices and procedures relating to project definition, task breakdown, scheduling, manpower loading, costing and project management.
• Skill in technical writing, documentation and script writing.
• Interpersonal skills.
• Active listening skills.
• Ability to perform technical studies and to coordinate activities relating to planning, developing, implementing, controlling and revising the District's networks.
• Ability to plan and supervise the work of subordinate technical and administrative staff.
• Ability to communicate effectively, orally and in writing.

Graduation from a four-year accredited college or university majoring in information technology, computer science, or a closely related field and six years of experience in the design, installation and maintenance of network communications including LAN/WAN systems.

Graduate study in the designated fields may be substituted for experience on a year-for-year basis to a maximum of two years. Full-time paid experience in network design, installation and maintenance may be substituted for the required education of a year-for-year basis.  A Cisco CCNA certification may be substituted for one year of the required education or experience.

• One year of service with the District as a Network Engineer or A/V Administrator.
• Civil service status in one of the foregoing classifications.