Metropolitan Water Reclamation District of Greater Chicago

Claims Administrator (#20002460)

General Statement

Under direction, is responsible for the investigation of all claims on behalf of or against the District, supervises the work of the Investigation Section, assigns work and maintains procedures and records.

Essential Job Functions

Essential job functions are fundamental, core functions common to positions in a classification.  They are not intended to be an exhaustive list of all job duties for any one position in the class.  Since class specifications are designed to be descriptive and not restrictive, incumbents may complete one or all of the job duties listed or tasks of similar kind not specifically listed here.
  • Supervises the investigation of all claims or potential actions in behalf of or against the District.
  • Supervises the work of employees assigned to assist in making investigations, securing information and assembling records.
  • Attends and testifies at trials in courts and hearings before administrative bodies.
  • Negotiates and recommends settlements of claims, prepares appropriate documentation.
  • Organizes and oversees computerized Claims section, catalogs and computerizes Industrial Commission briefs.
  • Administers the self-insured insurance program on behalf of the District.
  • Engages in public contact to investigate and resolve issues involving claims with the District.
  • Assists attorneys in preparing cases for trial at the Industrial Commission.

Other Job Functions

  • Performs other duties as assigned.

Environmental Conditions

Typical office environment.  May use standard office equipment and computer terminals.

Minimum Qualification Requirements

Graduation from an accredited four year college or university majoring in business administration or public administration and four years of experience in claims adjusting or claims examining, including two years in the area of Workers’ Compensation, and one year of experience in a supervisory capacity.


Additional experience in claims adjusting or claims examining may be substituted for the required college education on a year-for-year basis.

Promotional Requirement

  • One year of service with the District as a Claims Examiner.
  • Civil service status as a Claims Examiner.

CLASS: 20002460; EST: 1/1/1993; REV: 1/1/2013;