Metropolitan Water Reclamation District of Greater Chicago

Administrative Clerk (#20001410)

General Statement

Under supervision, performs routine clerical and administrative work such as typing basic correspondence, organizing and maintaining paper and electronic files, distributing mail and answering phones.

Essential Job Functions

Essential job functions are fundamental, core functions common to positions in a classification.  They are not intended to be an exhaustive list of all job duties for any one position in the class.  Since class specifications are designed to be descriptive and not restrictive, incumbents may complete one or all of the job duties listed or tasks of similar kind not specifically listed here.
  • Answers phones and provides general information to callers, takes messages and/or directs calls to appropriate individuals; greets and directs visitors to appropriate individuals.
  • Types and distributes routine correspondence, reports and other documents; reviews documents for completeness and accuracy.
  • Maintains a variety of paper files, logs and reports; enters, retrieves and updates computerized file information.
  • Opens, routes and distributes incoming mail and other internal documents; delivers interoffice and U.S. mail within a work group, section, department or facility.
  • Organizes and maintains office supplies.
  • Performs a variety of general administrative support activities such as making photocopies, sending facsimiles, and scanning, binding and shredding documents.

Other Job Functions

  • Provides relief for other administrative support positions as needed and provides assistance in other sections as requested.
  • May perform delivery and pickup services between plant locations and other District facilities requiring the operation of a motor vehicle.
  • May require operation of a telephone switchboard, postal machine, mail folder or mail sorter.
  • Performs other duties as assigned.

Environmental Conditions

Work is performed in a typical office environment and requires the use of standard office equipment including computers.

Desirable Knowledge, Skills and Abilities

  • Considerable knowledge of the English language including spelling and grammar.
  • Knowledge of business arithmetic.
  • Some knowledge of standard office practices and procedures.
  • Basic customer service skills.
  • Ability to compose answers to routine correspondence.
  • Ability to operate standard office equipment such as copiers, fax machines, calculators and postage machines.
  • Ability to use computer applications for word processing, spreadsheets, basic database management, electronic mail and other functions.
  • Ability to communicate orally.


Minimum Qualification Requirements

Graduation from a standard senior high school or the equivalent.


Full-time post-secondary training in office technology or computer applications may be substituted for the required education.

Promotional Requirement

  • None

CLASS: 20001410; EST: 1/1/2013;