HUMAN RESOURCES REPRESENTATIVE

The City of Milwaukee is proud to employ a diverse workforce dedicated to delivering exceptional service to its residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity. 

Under the direction of the Water Works Human Resources Administrator, the Human Resources Representative provides a wide range of professional human resources services relating to workforce development, hiring, training and development, staff retention, and employee separations for the Milwaukee Water Works (MWW).

Recruitment and Hiring

• Prepare and update job descriptions.
• Prepare and/or review job announcement bulletins.
• Assist with recruitment initiatives.
• Coordinate and attend hiring events, including job fairs throughout the City.
• Monitor job requisitions, promotion and transfer requests and reclassification requests.
• Serve as a liaison between hiring managers and the Department of Employee Relations (DER) during recruitment.
• Conduct general new employee orientation sessions in conjunction with workgroup-specific orientation.
• Notify candidates who are not extended job offers following the interview process.

Training and Development

• Develop and maintain a comprehensive training database for all MWW positions.
• Work with hiring managers and new employees to establish initial training goals and agenda.
• Coordinate and schedule training sessions for Sections.
• Monitor successful completion of required and elective training, including safety and other training required regularly.
• Identify additional training opportunities and resources that may be appropriate for MWW employees.

Employee Assistance

• Provide information and resources to employees with issues related to employment.
• Assist hiring managers and supervisors with issues related to City Service Commission (CSC) Rules, City policies and procedures, DPW and MWW work rules, forms and employment law.

Workforce Planning

• Assist with conducting stay and exit interviews and analyzing the resulting data and information.
• Maintain a roster of departmental positions, including tracking vacant positions, reviewing changes to the Positions Ordinance, and assisting with updating the annual position budget document.
• Create and maintain guides and standard operating procedures for personnel-related processes.
• Produce staff reports and gather employee and job data for annual reports, benchmarking surveys and upon request.

Employee Leave and Accommodations

• Communicate policy and procedural updates to managers regarding the Family and Medical Leave Act (FMLA), Americans with Disability Act as Amended (ADAAA) accommodations and other types of leave.
• Monitor injury and worker’s compensation absences, following up with regard to medical updates and anticipated return to work dates.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

1. Bachelor’s degree in human resources management, industrial relations, psychology, business administration, public administration or a related field from an accredited college or university.
2. Three years of progressively responsible human resources experience, including screening and interviewing candidates, applying employment laws and regulations, administering leave programs, providing training and development, performing data analysis and writing related reports.
3. Valid driver’s license at the time of appointment and throughout employment.  

Equivalent combinations of education and professional experience will be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Public sector human resources experience.

Technical     

• Knowledge of the principles and practices of human resource administration.
• Ability to learn and apply job analysis methods and to perform related research.
• Ability to perform accurate data entry and mathematical calculations relating to pay and budget.
• Ability to read, understand, interpret and apply job-related materials such as laws, civil service rules and policies.
• Ability to develop and execute recruitment plans and strategies.
• Ability to analyze data/metrics and identify trends.
• Knowledge of all grammatical and punctuation conventions.
• Ability to learn and effectively utilize the applicant tracking and employee data systems, such as JobAps and PeopleSoft Human Capital Management (HCM) to produce reports and retrieve data.
• Proficiency using standard computer programs such as Microsoft Word, Excel and PowerPoint.

Judgment, Organizational, Analytical  

• Ability to set challenging goals, focus effort on the goals and meet or exceed them.
• Ability to foster teamwork and desire to work cooperatively with others on a team.
• Ability to analyze and solve problems by finding the solution that best meets the needs of MWW and its employees.
• Ability to use sound judgment when making decisions.
• Ability to organize assignments and manage time to complete tasks based on departmental deadlines and in the face of high workloads, competing demands and multiple priorities.
• Ability to protect the confidentiality of human resources information.
• Ability to remain professional at all times, and demonstrate honesty and integrity in the performance of one’s duties.
• Commitment to professional development and staying abreast of best practices in human resources management.
• Ability to serve as an effective steward of City resources.

Communication and Interpersonal       

• Written communication skills to develop business correspondence, document investigations, create reports, and draft and edit policies and procedures.       
• Ability to develop and maintain positive working relationships.        
• Verbal communication skills to explain complex subjects and circumstances to others who have different degrees of familiarity and understanding of the concepts.
• Ability to use tact and diplomacy when interacting with the public, elected officials, and City employees. 
• Ability to work cooperatively and effectively with individuals whose backgrounds may differ from one’s own.
• Ability to gain others’ support for ideas, proposals, projects and solutions.
• Skill in identifying information needed to clarify a situation, seeking the information from appropriate sources, and using skillful questioning to draw out the information when others are reluctant to disclose it.   

The current salary range (PR 2KX) is $77,551-$98,704 annually, and the resident incentive salary for City of Milwaukee residents is $79,877-$101,665 annually. Appointment above the minimum is possible based upon level of experience and other qualifications, and is subject to approval.

BENEFITS

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job-related and will consist of one or more of the following: an evaluation of education, experience, and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the City's needs are met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO=208

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.