SANITATION SUPERVISOR

The City of Milwaukee is proud to employ a diverse workforce dedicated to delivering exceptional service to its residents. If you are passionate about being part of an inclusive team of public servants, please consider the following opportunity.

The Sanitation Supervisor supervises crews for refuse and recycling collection, street sweeping, leaf collection, snow plowing, ice control and various other sanitation-related duties.

Supervision

• Supervise and coordinate refuse and recycling crews and other staff to ensure overall productivity of operations and that collection schedules are consistently maintained.
• Instruct and supervise staff to ensure collection schedules and customer service meet or exceed expectations.
• Supervise and coordinate field winter snow and ice control operations activities.
• Coordinate equipment and personnel assigned to street cleaning, leaf collection and other sanitation activities, including special events such as festivals, fireworks, parades, sporting events, and neighborhood cleanups.
• Monitor and ensure proper and efficient use of city equipment related to refuse collection, street sweeping, and snow and ice operations.
• Coach and develop employees to support their success.
• Monitor environmental condition of assigned area, noticing and addressing conditions such as illegal dumping, broken or overflowing containers, spills and debris in the street and around properties.

Customer Service

• Represent the department by responding in person, by phone, and in writing to service inquiries and complaints from residents and public officials.
• Educate residents on provisions of city ordinances and policies that govern solid waste and recycling operations.
• Represent the Sanitation division at aldermanic meetings, neighborhood meetings, and block walks.    

Administrative

• Update and maintain various electronic databases for collection, code enforcement, and other sanitation-related services.
• Monitor and utilize various web and computer applications, such as Routeware SmartCity, Automatic Vehicle Location (AVL) and Department of Public Works (DPW) work orders.
• Perform various administrative functions using Microsoft Office, including compiling daily reports and preparing other ad hoc and periodic reports and writing letters, memos, and emails to managers, DPW leadership, elected officials, and residents.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• Must respond to emergency call-outs and report within 60 minutes or fewer at any time during the day or night, any day of the week, for storm response, snow and ice control operations, and other emergencies.
• Must work variable and extended hours to meet the City’s needs during weather-related events and other emergencies that may include evenings, weekends, and holidays.
• Must withstand prolonged exposure to variable and extreme weather conditions, including rain, wind, excessive heat, intense cold, and snow.
• Must adhere to the winter on-call schedule.
• Willingness to work in all Milwaukee neighborhoods to serve City residents.
• Must perform medium physical activity, exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force constantly to move objects.

1. Four years of progressively responsible operational experience or experience performing municipal public works activities.
2. Valid driver’s license at time of appointment and throughout employment.

 Equivalent combinations of education and experience may be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Bachelor’s degree in public administration, management, environmental studies, occupational health and safety or a related field from an accredited college or university.
• One year of lead worker or trainer experience in operations, production, construction or a related field.
• Experience in municipal public works or private solid waste and recycling.
• Experience in customer service and conflict resolution.

Technical

• Ability to obtain knowledge of municipal public works operations and city ordinances.
• Ability to plan, direct, and organize resources efficiently to achieve desired outcomes.
• Ability to read and interpret job-related documents, including maps.
• Ability to utilize standard computer applications such as Outlook, Microsoft Word, PowerPoint, Excel, and other database programs.
• Ability to promote a safe, compliant work environment.

Supervisory

• Knowledge of supervisory principles and the ability to effectively supervise staff members.
• Skill in coordinating people and resources to achieve desired outcomes.
• Ability to build effective work teams to accomplish daily tasks.
• Ability to create and develop a diverse work team in which all members can reach their potential.
• Ability to foster an environment of inclusion where all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.
• Ability to assign and direct work, assess performance, make hiring decisions, and take corrective action.

Communication and Interpersonal

• Ability to provide excellent customer service to the public, including resolving escalated complaints professionally and tactfully.
• Verbal communication skills to share information and respond to questions clearly.
• Written communication skills to prepare clear and concise business correspondence and reports.
• Ability to build and maintain effective working relationships with managers, other City staff, elected officials, community partners, and outside agencies.
• Ability to work cooperatively and fairly with people whose backgrounds may differ from one's own.

Judgment and Professionalism

• Problem-solving and analytical skills, including the ability to evaluate options, find the best solutions, and make recommendations.
• Ability to plan, organize, initiate, prioritize and complete work to achieve objectives promptly, within deadlines and with limited supervision.
• Ability to meet competing, challenging, and ever-changing priorities.
• Ability to perform work with a high degree of accuracy, detail, and quality.
• Ability to use sound judgment to make decisions.
• Conflict resolution skills and the ability to remain calm in stressful situations.
• Honesty, integrity, and the ability to use City resources responsibly.

The current salary range (Pay Range 1EX) is $72,768-$86,854, and the current resident incentive salary range for City of Milwaukee residents is $74,951-$89,460. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

• The incumbents of positions in this class, if certified by the Commissioner of Public Works as being regularly involved in snow and ice control operations, which result in an excessive amount of overtime work, shall receive a 4.8% additional biweekly salary as compensation for such overtime work.

BENEFITS: 

The City of Milwaukee provides a comprehensive benefit program which includes the following:

• Wisconsin Retirement Systems (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services 
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass  

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the City's needs have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL.  
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO Code 103    

 The City of Milwaukee values and encourages diversity and is an equal opportunity employer.