CONTINUUM OF CARE SPECIALIST

*This position is exempt from civil service; the incumbent serves at the pleasure of the Community Development Grants Administration Director. *

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

The Continuum of Care (COC) specialist provides dedicated support and coordination efforts to the CoC Leadership Committee, Board of Directors, and the CoC full Body membership. For more information visit: Milwaukee Coalition on Housing and Homelessness

Communications and Public Engagement

• Develop and maintain the CoC website, ensuring up-to-date content, resources, and event listings.
• Coordinate any Community and Neighborhood Engagement activities.
• Create and distribute a quarterly newsletter to stakeholders, highlighting CoC initiatives and success stories.
• Manage social media presence to increase community engagement and awareness of homelessness response efforts.

Meeting and Committee Coordination

• Serve as the lead organizer and facilitator of the Full Body Membership Committee.
• Coordinate Board meetings, including scheduling, agenda preparation, minutes, and follow-up actions.
• Support CoC-wide committees (e.g., Coordinated Entry, Homeless Management Information System Policy) by facilitating meetings, tracking deliverables, and ensuring member participation.
• Act as a liaison between the CoC leadership, committees, and community partners.
• Maintain calendar to schedule all meetings.

Policy and Document Management

• Maintain and update system-wide CoC policies, CoC written standards, and the CoC Governance Charter.
• Maintain and file all CoC documents in the City’s internal file storage system.

Funding and Strategic Planning Support

• Assist and support in writing the annual CoC Notice of Funding Opportunity (NOFO) application.
• Assist in organizing CoC NOFO planning meetings for the annual NOFO application.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Track project milestones, manage risks, and regularly report progress to CoC Leadership and collaborators

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• File a Statement of Economic Interests in accordance with the Milwaukee Code of Ordinances Chapter 303-Code of Ethics.

1. Bachelor's degree in public administration, marketing, business administration, urban planning, liberal arts or a closely related field from an accredited college or university.
2. Valid driver’s license at the time of appointment and throughout employment.  Private automobile allowance may be paid pursuant to Section 350-183 of the Milwaukee Code.

Equivalent combinations of education and experience may be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Knowledge of HUD CoC Program requirements and homelessness response systems.
• Experience crafting professional public facing communications (examples include social media posts, newsletters).
• Website management experience.

Technical

• Knowledge of governmental policies, procedures, and regulations.
• Ability to coordinate and provide staff support to a community development committee.
• Ability to read and interpret complex job-related documents.
• Ability to utilize related computer software programs, including all Microsoft Office applications.
• Ability to stay current with evolving technology changes necessary to perform web-based duties.
• Ability to take decisive action to ensure that files, minutes and reports are accurately maintained.
• Strong organizational skills to manage multiple initiatives simultaneously, while effectively coordinating with cross-functional teams such as marketing, design, and leadership.
• Skilled in developing communication plans that align with organizational goals, including branding, community relations, and crisis communication strategies.

Critical Thinking and Problem Solving

• Ability to condense complex information into clear, actionable insights tailored for board members and senior leadership.
• Ability to plan, organize, initiate, prioritize and complete work to achieve objectives in a timely manner, within deadlines and with limited supervision.
• Ability to meet competing, challenging, and ever-changing priorities.
• Ability to perform work with a high degree of accuracy, detail, and quality.
• Ability to exhibit professionalism, trustworthiness, and stewardship regarding City resources.
• Honesty, integrity, and the ability to maintain confidentiality.

Communication and Interpersonal

• Ability to verbally communicate effectively to colleagues, department heads, committee members, and members of the public.
• Ability to listen well and to communicate effectively both in person, video applications, email, and over the telephone.
• Ability to craft clear, concise, and compelling messages tailored to different audiences and platforms (e.g., press releases, social media, internal communications, website management, and newsletter creation).
• Ability to develop engaging and respectful narratives/content across formats such as articles, videos, graphics. Strong community collaborator and relationship builder.
• Ability to work collaboratively with diverse stakeholders, including nonprofits, government agencies, and people with lived experience.

The current salary range (2GX) is $66,992- $76,474 annually, and the resident incentive salary range for City of Milwaukee residents is $69,002 - $78,768. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

BENEFITS

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Wisconsin Retirement Systems (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

• Screening for this position will be based on an evaluation of each applicant’s education, experience, and professional accomplishments, which should be detailed in a cover letter and resume.
• Cover letter, and resume must be sent via email to CDGAReports@milwaukee.gov by 4:45 p.m. on August 29, 2025.
• Please indicate “CoC Specialist Interest” in the subject line of the email.
• Questions relative to the selection process may be directed to Associate Director, Vanesa Carmona-Lewis at vcarmo@milwaukee.gov
• The City of Milwaukee reserves the right to invite only the most qualified applicants to participate in the selection process. 

INITIAL FILING DATE:

• The selection process will be conducted as soon as practical after August 29, 2025.
• Receipt of application materials may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.