BUSINESS OPERATIONS MANAGER

** THIS POSITION IS OPEN TO CURRENT CITY OF MILWAUKEE EMPLOYEES ONLY**

The Business Operations Manager oversees, directs, and monitors business operations related to accounts, grants, and local capital project compliance for the Department of Public Works’ Infrastructure division.

Leadership

• Supervise accounting and administrative staff responsible for grant and local capital projects within the Infrastructure Services Division, including the Sewer Maintenance Fund.
• Review, advise, and instruct staff on the accurate recording and reporting of accounting transactions in alignment with City financial policies and procedures.
• Establish work priorities for staff to ensure timely task completion and adherence to deadlines.
• Collaborate with staff to ensure successful project completion that aligns with the City’s best interests.
• Communicate concerns, issues, and activities to the divisional supervisors and staff, taking corrective action as needed.
• Manage personnel matters, including recruitment, hiring, performance management and development, leave administration, and disciplinary action.

Accounting

• Oversee the analysis of local and grant-funded projects, ensuring effective fund monitoring to support timely project initiation, execution, and closure.
• Direct the review and analysis of the Wisconsin Department of Transportation (WisDOT) grant invoices, coordinating with City and WisDOT Project Managers and accounting departments to ensure all invoices are accurate and paid on time.
• Review grant resolutions and grant sub-consultant contracts for compliance with City and grantor rules.
• Oversee the preparation of, or prepare, management financial reports for review by the City Engineer and Infrastructure Services Division section heads.

Administrative

• Direct the completion of or prepare various reports to other agencies, including the Wisconsin Department of Natural Resources, the Wisconsin Department of Transportation, and the Milwaukee Metropolitan Sewerage District.
• Lead the preparation, coordination, and review of documents required to be submitted to the grantor to reimburse the Infrastructure Services Division operating and capital grants.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

1. Regular status as a City of Milwaukee employee, having successfully completed a probationary period for a civil service position, or status as a City of Milwaukee employee in a fixed-term position.
2. Bachelor’s degree in Accounting from an accredited college or university.
3. Four years of progressively responsible experience performing accounting-related functions.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Certified Public Accountant (CPA) Certification.
• Master’s degree in Accounting.
• Management or supervisory experience.

Technical

• Knowledge of accounting, budgeting, and financial management principles.
• Familiarity with accounting standards for governmental entities, such as the Government Accounting Standards Board (GASB) guidelines.
• Ability to learn various software systems, including the City of Milwaukee’s FMIS.
• Ability to manage capital projects, grant funding, and reporting processes.
• Ability to understand, interpret, and apply the City’s budgetary process and procedures.
• Ability to read and interpret job-related materials, such as budgets, reports, and correspondence.
• Ability to accurately calculate budgeting, accounting, and reporting tasks using mathematics and statistical concepts.
• Advanced skill in using standard computer applications such as Microsoft Office, specifically Excel, to create documents, manage databases, generate spreadsheets, and prepare reports.
• Ability to perform financial analysis and identify opportunities for process improvements.
• Ability to effectively carry out duties associated with workplace compliance, rules, policies, procedures and programs.

Leadership

• Ability to supervise and guide staff, setting performance standards and effectively monitoring their progress and performance.
• Ability to administer work rules, policies and procedures to ensure consistent and efficient operations.
• Knowledge of leadership principles and best practices.
• Skill in coaching, counseling, and mentoring.
• Ability to create and develop a diverse work team where all members can reach their potential.
• Ability to foster an environment of inclusion where all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.

Communication and Interpersonal

• Ability to provide clear and timely communication with internal and external stakeholders, including residents.
• Ability to cultivate and maintain positive working relationships.
• Verbal communication skills to clearly explain budget requirements, spending reports, and variances to both internal and external personnel.
• Ability to convey both technical and non-technical information clearly to individuals at all organizational levels.
• Written communication skills, with the ability to prepare detailed reports and documents using proper grammar and punctuation.
• Customer service skills and tact, diplomacy, and cultural sensitivity.

Organizational and Critical Thinking

• Analytical skills to research and review information, identify trends and variances, and propose effective solutions.
• Problem-solving abilities to investigate issues, analyze data, and provide actionable recommendations.
• Skill in organizing and prioritizing multiple tasks to meet varying deadlines.
• Skill in attention to detail, ensuring accuracy in work and compliance with regulations.
• Honesty, integrity, and careful adherence to ethical principles for accountants while responsibly managing City resources.
• Ability to maintain confidentiality and handle sensitive information with discretion.

The current salary range (Pay Range 1HX) is $82,677-$105,223 annually and the resident incentive salary range for City of Milwaukee residents is $85,158-$108,380 annually. Appointment will be made in accordance with the provisions of the salary ordinance.

THE SELECTION PROCESS will be job-related and will consist of one or more of the following: an evaluation of related education, experience, and accomplishments, an evaluation of written communication, interviews, and/or other assessment methods. The Department of Public Works reserves the right to call only the most qualified candidates to proceed in the selection process. Information from the selection process will be used to make a hiring decision. Selected candidates will be transferred and/or promoted to the position.

INITIAL FILING DATE—The selection process will be held as soon as practical after the deadline listed above. Application receipt may be discontinued at any time after this date without prior notice. However, recruitment may continue until the city's needs have been met. The applicant is responsible for attending all phases of the selection process at the time and place designated by the hiring authority.

NOTE: Transfer/Promotional Opportunities and Promotional Examinations are not open to Milwaukee Public Schools employees or to the public. Only current City of Milwaukee employees and civilian personnel in MFD and MPD hired through a City Service Commission process who have successfully passed a probationary period for a Civil Service position or who have status as a City of Milwaukee employee in a fixed-term position will be considered. Individuals with exempt, provisional, temporary, or emergency appointments are not eligible for transfer.

• APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL.
• Applications should be submitted no later than the deadline listed above.
• If you need help completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO Code = 102

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.