POSITION CONTROL SPECIALIST

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

Under the direction of the Workforce Planning and Certification Supervisor, the Position Control Specialist will facilitate the position control aspects of the integration with Workday and will maintain the position control process for general City positions, ensuring that positions align with approved staffing levels and titles and that the attendant notifications, benefits and other permissions are activated.

Facilitate Conversion to Workday Human Capital Management (HCM) System

• Attend and actively participate in all sessions related to the position control functionality.
• Develop expert-level skill in using the position control features of the system.
• Develop Standard Operating Procedures (SOPs) related to position control data, reporting, and systems to be used by DER and citywide staff.
• Develop and present training for employees on the position control process.
• Serve as a citywide resource in the position control aspects of Workday.

Data Management

• Monitor and maintain approved position control and staffing levels; reconcile and balance staffing allocations.
• Add new positions to the Enterprise Resource Planning (ERP) system; allocate and account for staffing levels to programs, divisions and departments.
• Maintain statistical data relative to staffing and classification changes, including new hires, voluntary and involuntary transfers, separations, and vacancies.
• Work closely with the City Clerk, DOA-Budget and Comptroller’s staff to ensure the accuracy of position control records; facilitate communication among general City departments.
• Ensure titles, positions, and pay structures are updated in HCM pursuant to compensation and pay studies.
• Based upon title and position, designate notification to other departments (e.g., ITMD, DER-Employee Benefits and the DPW) of hires, including security, access, and other new hire information and activations.
• Notify administrators and supervisors of variances.

Reporting

• Create, run, and maintain queries to analyze position control data; train stakeholders in running queries.
• Research and analyze data to prepare reports and/or to complete projects.
• Generate reports to verify employees and positions are assigned to the appropriate site, department, and budget codes.
• Prepare and distribute information in support of the budget planning process.
• Tabulate and compare statistical or financial data related to full time equivalent (FTE) positions.
• Compile information from a variety of sources and prepare independent, advanced, analytical reports, using spreadsheets and other software.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

1. Four years of progressively responsible experience supporting and utilizing an HCM system, such as Workday or Peoplesoft; OR  An associate degree in business administration or information technology from an accredited college or university plus two years of progressively responsible experience supporting and utilizing an HCM system, such as Workday or Peoplesoft.

Equivalent combination of education and experience may be considered however, only three years of related education may be substituted for the experience outlined above.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

TECHNICAL

• Knowledge and understanding of HCM systems, including modules related to position control, job profiles and organizational structures.
• Ability to learn and implement the Workday methodologies and best practices.
• Knowledge of human resources principles, practices and procedures.
• Knowledge of position control processes.
• Ability to learn and implement change management techniques and methodologies.
• Skill in data management, data integrity and reporting within HCM systems.
• Ability to learn and apply data migration processes and tools.
• Advanced ability to use the Microsoft Office Suite (Word, Excel, and Outlook) and other database applications.
• Ability to read, understand and accurately apply job-related materials.
• Ability to learn and apply configuration in Workday for optimal use.
• Ability to create SOPs and train others to optimize the use of Workday.
• Ability to develop and deliver training materials for end-users relative to position control processes.
• Ability to provide ongoing support and troubleshooting for Workday-related issues post implementation.
• Ability to contribute to the development and refinement of systems and processes to improve efficiency.

CUSTOMER SERVICE AND INTERPERSONAL

• Knowledge of the principles and processes for providing customer service to internal and external customers.
• Verbal communication skills to present complex information clearly and concisely to non-technical audiences.
• Written communication skills, including the ability to prepare clear, concise, and error-free correspondence, reports, standard operating procedures, and job aids.
• Ability to present information effectively in one-on-one and group settings.
• Ability to provide services in a culturally sensitive manner.
• Ability to work cooperatively and fairly with people whose backgrounds may differ from one’s own.

CRITICAL THINKING, JUDGMENT AND PROBLEM SOLVING

• Ability to make informed decisions based on data analysis and interpretation.
• Strong analytical and problem-solving skills to identify and resolve issues related to position control and conversion to Workday.
• Ability to think critically and analytically.
• Ability to respond to inquiries from officials, customers, residents, outside agencies, and business owners.
• Ability to respond to escalated complaints with tact, diplomacy, and empathy.
• Ability to manage multiple priorities under pressure and within tight time constraints.
• Ability to perform work with honesty, integrity, and sensitivity while safeguarding City resources.
• Ability to adapt to changing priorities and work effectively in a dynamic environment.
• Ability to learn new systems and processes quickly.
• Ability to serve as an effective steward of City resources.

The current salary range (Pay Range 2JN) is $76,222-$92,612 annually, and the resident incentive salary for City of Milwaukee residents is $78,509-$95,390 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

BENEFITS 

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE – The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL.
• Applications and transcripts should be submitted no later than the deadline listed above.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO Code = 208

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.