CODE ENFORCEMENT INTERN

Recruitment #2408-2553DC-001

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Introduction

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.


This unique opportunity establishes the foundation for a rewarding career in building code enforcement with the

City of Milwaukee!


This is a full-time, two-year paid position with benefits that combines classroom training with on-the-job experience to prepare individuals for Code Enforcement Inspector positions. The Intern Program Curriculum described under the minimum requirements below consists of approximately 31 college credits in the fields of English, social sciences, math, computers, architecture, and code enforcement.


Purpose

Under the direction of the Code Enforcement Supervisor, the Code Enforcement Intern (CEI) performs code compliance inspections and conducts public information programs within a designated geographic area.

CEIs are required to successfully complete college-level coursework as defined in the Department of Neighborhood Services (DNS) Intern Program; classes are held during work hours and the tuition is paid by the City. Upon successful completion of the experience and educational requirements, the incumbent may be promoted to Residential or Commercial Code Enforcement Inspector with DNS.

Essential Functions

BUILDING INSPECTION AND CODE ENFORCEMENT
  • Conduct surveys and inspections to identify building maintenance and other code violations. Research properties using the Wisconsin Circuit Court Access Consolidated Court Automation Program (CCAP) case management system and the Land Management System (LMS).
  • Document and review code violations and graffiti complaints. Take digital photos and upload them to the computer system. Monitor and document follow-up actions.
  • Issue and enforce orders to correct violations related to building code maintenance. Report unsecured properties. Register properties pending foreclosure.
CUSTOMER SERVICE
  • Satisfactorily handle complaints from tenants and property owners by phone, email, or in person.
  • Meet with residents, property owners, block clubs, and community groups to discuss initiatives to improve neighborhood conditions.
ADMINISTRATIVE
  • Prepare, organize, and maintain records of inspections and violations.
  • Issue pre-inspection letters and re-inspection fees.
INTERN PROGRAM CURRICULUM
  • Attend college-level classes at the Milwaukee Area Technical College (MATC) during day and or evening hours. 
  • Attend in-service and other training sessions as prescribed by DNS.
We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Conditions of Employment

The Code Enforcement Intern must be willing and able to do the following:
  • Perform field work in all Milwaukee neighborhoods.
  • Perform interior and exterior inspections on properties.
  • Comply with the departmental dress code.
  • Climb ladders, stoop, and bend.
  • Work outdoors in all weather conditions.
  • Participate in required classes virtually, in person, or via blended learning.
Required pre-employment test include the following:
  • Physical Exam
  • Vision Exam
  • Audio-Gram
  • Drug Screen

Minimum Requirements

  1. At least 18 years of age by the application period closing date.
  2. Eligibility to enroll in the college-level courses included within the Intern Program Curriculum (e.g., English, social sciences, math, computers, architecture, and code enforcement) at time of appointment.
  3. Valid driver's license and a good driving record at time of application, throughout the selection process, and throughout employment. NOTES: 1) Driver’s license number must be listed on the application, and 2) Driving records will be checked during the selection process and prior to job offer.
  4. Availability of a properly insured automobile for use on the job at time of appointment and throughout employment. (Car allowance is provided pursuant to Section 350-183 of the Milwaukee Code of Ordinances).

Desirable Qualifications

  • Conversational language proficiency in Spanish or Hmong.
  • Experience in the carpentry field.

Knowledge, Skills, Abilities & Other Characteristics

TECHNICAL
  • Ability to read and interpret the Milwaukee Code of Ordinances and other work-related documents.
  • Ability to attend and successfully complete college-level courses defined in the Intern Program Curriculum. 
  • Observational skills and the ability to learn about building construction, systems, and conditions to assess overall safety habitability and make determinations regarding code compliance.
  • Ability to apply concepts of basic algebra and geometry and make accurate calculations.
  • Ability to learn to use laptop and desktop computers, digital cameras, and mobile phones.
  • Ability to read maps.
COMMUNICATION AND INTERPERSONAL
  • Written communication skills to be able to compose clear and correct correspondence and documentation.
  • Verbal communication skills to be able to effectively share information with residents, property owners, and community groups, both in person and by phone.
  • Knowledge of customer service concepts; ability to provide excellent customer service and handle complaints appropriately.
  • Ability to read body language, use diplomacy, and remain calm when working with customers who are upset.
  • Interpersonal skills to be able to get along with supervisors, fellow staff, and the public.
  • Ability to work cooperatively and effectively with people whose backgrounds may differ from one’s own.
  • Ability to work both as a contributing team member and independently with minimal supervision.
CRITICAL THINKING AND PROFESSIONALISM
  • Ability to use sound reasoning to identify conclusions.
  • Planning skills to be able to accomplish work under deadline; flexibility to adjust priorities as needed.
  • Organizational skills to maintain accurate inspection records.
  • Ability to maintain awareness of one’s surroundings and perform work in a safe manner.
  • Honesty, integrity, and the careful and responsible usage of organizational resources.
  • A commitment to maintaining and improving positive, clean, and safe neighborhoods throughout the City.

Current Salary

The current starting salary (Pay Range 8AN) is $42,726 annually, and the current resident incentive starting salary for City of Milwaukee residents is $44,008 annually. Appointment will be made in accordance with the provisions of the salary ordinance.

*Upon successful completion of the CEI Program, incumbents may be promoted to Commercial Code Enforcement Inspector or Residential Code Enforcement Inspector (Pay Range 7AN), for which the current starting salary is $51,816 and the starting salary for City of Milwaukee residents is $53,371.

The City of Milwaukee provides a comprehensive benefit program that includes the following:
  • Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
  • 457 Deferred Compensation Plan
  • Health and Dental Insurance
  • Paid Parental Leave
  • Comprehensive Wellness Program
  • Onsite Clinic Services
  • Onsite Employee Assistance Program
  • Alternative Work Schedules
  • Long Term Disability Insurance 
  • Group Life Insurance
  • Tuition Benefits
  • Paid Vacation
  • 12 Paid Holidays
  • Paid Sick Leave and other paid leaves
  • Flexible Spending Arrangement
  • Commuter Value Pass
For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE – The examination will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

Additional Information

  • Applications and further information may be accessed by visiting www.jobapscloud.com/MIL.
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
  • The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

Conclusion

                                                                                                 EEO 605
                                 The City of Milwaukee values and encourages diversity and is an equal opportunity employer.